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Crowley Chrysler Jeep Dodge Ram
Bristol, CT
1,301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,301 reviews
January 22, 2019
GREAT SERVICE I had 3 recalls that needed to be done on my 2016 Ram. I scheduled the appointment on their website and was called back about 30 minutes later to conf I had 3 recalls that needed to be done on my 2016 Ram. I scheduled the appointment on their website and was called back about 30 minutes later to confirm the date/time/service performed. Crowley has really made the scheduling very easy by allowing this to be done on line. Upon arriving you are directed in to their pre-service bay, vehicle is checked in and then you are sent in to the service office. From there I was greeted by Robert Ericksen who went over what was to be done and had me sign the work authorizations. The work was going to take a while so I opted to leave rather than wait for the vehicle. I told them I needed it back by 2pm and was surprised to receive a call at noon by Robert letting me know my truck was ready. More
by Mopar 1972
Employees Worked With
Robert Ericksen
January 22, 2019
Excellent service Everyone was great, was earlier than expected. Everyone polite and went out of their way to make sure I had what I needed . Would recommend Everyone was great, was earlier than expected. Everyone polite and went out of their way to make sure I had what I needed . Would recommend More
by Ar
Employees Worked With
Robert Erickson, girl behind the service desk who gave me my loaner
January 21, 2019
Pleasant/helpful/dealership Competent/knowledgeable /polite I have owned 4 Jeeps so far and have Always had a great experience. Especially with the service department! I Competent/knowledgeable /polite I have owned 4 Jeeps so far and have Always had a great experience. Especially with the service department! I have been totally satisfied. More
by Northeasthamann
Employees Worked With
Marc Antoinetti is fantastic, Tim Stroker
January 16, 2019
Great Customer Service I went in for an oil change and tire rotation. The serivce was done within 30 minutes and i was very pleased with the work. I went in for an oil change and tire rotation. The serivce was done within 30 minutes and i was very pleased with the work. More
by Antzilla810
Employees Worked With
Yaritza Nunez.
January 15, 2019
Easy no-pressure experience on a CPO Chrysler 300S purchase Zero pressure experience. Ted and Donny were very easy to work with and all the staff were super friendly. For a domestic brand dealer the showroom Zero pressure experience. Ted and Donny were very easy to work with and all the staff were super friendly. For a domestic brand dealer the showroom was clean, roomy with free coffee and a lounge area with big screen TV, something typically seen only with upmarket and luxury car brands. More
by Keeft
Employees Worked With
Ted & Donny
January 15, 2019
Crap service Wanted to charge me three times for something that should have been fixed the first time and will not credit me for something they never fixed Wanted to charge me three times for something that should have been fixed the first time and will not credit me for something they never fixed More
by Dan
Employees Worked With
Did not get name
January 12, 2019
Buying new car - easy, fast and happy I walked in with my old car and late that day drove out with my new Jeep. It was easy, no pressure and the dealer reps were fair, friendly and knowled I walked in with my old car and late that day drove out with my new Jeep. It was easy, no pressure and the dealer reps were fair, friendly and knowledgeable. More
by Frank
Employees Worked With
Dominic Jimerson, Chris Winter
January 03, 2019
above and beyond I came in for an oil change and I was very pleased that a service person asked if I had the license plate that belonged on the front of my car. (my c I came in for an oil change and I was very pleased that a service person asked if I had the license plate that belonged on the front of my car. (my car had been hit) They put it back on for me! Thank you! Service is always excellent! More
by kcl
Employees Worked With
unsure who the gentleman was
January 03, 2019
" Wonderful Dealership" Ever since I purchased my Jeep back in July, I have been so happy with the entire dealership. I would recommend them to family and friends, Ever since I purchased my Jeep back in July, I have been so happy with the entire dealership. I would recommend them to family and friends, More
by soul.r
Employees Worked With
Jon Bryant, Alan Bryant
January 01, 2019
Great service As always taking my truck in for service was easy and quick. The only thing I would recommend to the parts department is that they call you when your As always taking my truck in for service was easy and quick. The only thing I would recommend to the parts department is that they call you when your part comes in. I waited 2 weeks then called and they said it was in I never got a call. More
by Simy
Employees Worked With
Robert in service
