Crossroads Nissan

Horrible! I had the worst experience at this dealership and am sad to say I was taken advantage of. I went there to lease a new car and was told all along I cou I had the worst experience at this dealership and am sad to say I was taken advantage of. I went there to lease a new car and was told all along I could turn in my previous car there which was also a lease. They had me clean out my old car which they also took the plates off of, then after signing all the paperwork for the Nissan they decided they weren't taking my old car and I had to return it myself. They tried to tell me it was no big deal, just drop the car off at the dealership and you'll be good to go. But that was such a lie and they knew it. The fees involved to turn it in were outrageous. Then the next day I tried to take back the Nissan but they refused, said there was no grace period on returning the vehicle. So 4 months later I still have 2 cars because I was completely mislead from the second I walked in that door. And now when I turn in my old car I will still be charged a huge fee that would have been avoided if they took the car like they said they were going to. Don't let them fool you, if it sounds too good to be true it is. Take your business elsewhere or you'll regret it like me. More

Management games The salesmen are great but when it comes to the point in the sales tactics the manager comes over and treats you like a second rate citizen. Will not The salesmen are great but when it comes to the point in the sales tactics the manager comes over and treats you like a second rate citizen. Will not answer a simple question, what did my car appraise for? Keeps your keys and driver license hostage from you leaving. Not a very respectable manger for such a noteworthy dealership. More

Every thing went well nice people work there. Everything went well from sales person on. No pressure just very helpful. Third car from u also have good service dept. Will tell other about you grea Everything went well from sales person on. No pressure just very helpful. Third car from u also have good service dept. Will tell other about you great job. Thanks More

Lying Bait and Switchers Claiming to Be Christian Do not under any circumstances by Crossroads' "Christian values" hype. They are as crooked as a dog's hind leg. I came in to see a specific car that Do not under any circumstances by Crossroads' "Christian values" hype. They are as crooked as a dog's hind leg. I came in to see a specific car that I called to confirm was still on the lot. Got there literally 10 minutes later and surprise, surprise! That car wasn't on the lot. Nope! It had supposedly just been sold that day. Naturally they started trying to show me other cars, all of which were more expensive than the one I wanted to see. I explained that I know what I want and have a budget of what I'm willing to pay, but they kept trying to get me to tell them what I wanted my monthly payment to be. I know that scam and how irrelevant monthly payment is compared to trrade-in and price of what you're buying, so I just left. Very awkward departure because they kept talking to me even after I had walked outside. Won't ever go near them or any Crossroads dealerships after that. More

American Made Only, or So i Thought!!!! I brought my first Foreign made car, and I LOVE IT... Crossroad Nissan in Wake made my experience comfortable, no pressure selling or fast talking. Wa I brought my first Foreign made car, and I LOVE IT... Crossroad Nissan in Wake made my experience comfortable, no pressure selling or fast talking. Walked me step by step through process. I would recommend this dealership. More

Always Top Notch! Whether we're shopping for a new car or just bringing one of two we've bought in for service it's always a great experience! The guys are great here a Whether we're shopping for a new car or just bringing one of two we've bought in for service it's always a great experience! The guys are great here and always willing to help or answer any questions! Never thought I'd own anything outside a Honda or Toyota, however this dealership is the best I have ever experienced! Thank you for making the experience amazing! More

Everyone was friendly and quick on the draw. All my questions were answered and more. They left nothing out. They worked with me and got me a great deal thanks so much. I would definitely recommend the questions were answered and more. They left nothing out. They worked with me and got me a great deal thanks so much. I would definitely recommend them to all my family,friends, and co-workers. More