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Crossroads Ford of Wake Forest

Wake Forest, NC

4.7
411 Reviews

10101 Capital Blvd

Wake Forest, NC

27587

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411 Reviews of Crossroads Ford of Wake Forest

November 04, 2024

Great experience. Check engine might came on. Came in w/o an appointment and left truck. Got a call within an hour describing the problem. Indicated they needed to ord More

by Vsisson48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Bautista
October 22, 2024

the service was great and fast, Luis is always great communicating when is come to fixing the vehicle More

by misa.kuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
October 10, 2024

This is our second car we've purchased with Crossroads. They are always so professional and they aren't overly pushy. We've had nothing but good experiences and great vehicles here. Dimitri Kazanski and Br More

by SarahMyers12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri Kazanski, Brandon
October 02, 2024

The service dept went out of there way to help repair my car and called me and kept me informed throght out the fix. More

by frankieg31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
September 30, 2024

Everyone was friendly,helpful and professional. I was impressed with how clean the inside of the building was. More

by fancyladylinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Belmonte
September 26, 2024

We were very pleased with the entire experience at Crossroads Ford of Wake Forest. Our salesman, Richie Hostetler, demonstrated and explained all the features of our new Explorer Platinum. And his m More

by Watsonndh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richie Hostetler
September 13, 2024

Highly recommend! My experience exceeded my expectations from sales to finance, all communications and interactions were superb. More

by srk0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie
August 14, 2024

I have bought several cars from Crossroads Ford Wake Forest. They always try to get the vehicle down to my desired out the door cost. Finalizing the deal sometimes takes a while for financing, but most More

by spenceraddison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
August 08, 2024

Handled everything as explained and expected. Scheduling, communication, reasonable expense and timing of service and repair.Thanks you for a great experience! More

by Tom S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg - Service Manager
Aug 18, 2024 -

Crossroads Ford of Wake Forest responded

Tom S., we are so pleased you enjoyed your visit to Crossroads Ford of Wake Forest! We are always more than happy to assist you if anything else comes up. Take care!

July 29, 2024

Danny was very helpful and went above and beyond! I appreciate the work they did on my car More

by souelover23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jul 30, 2024 -

Crossroads Ford of Wake Forest responded

Souelover23, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. Crossroads Ford of Wake Forest.

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