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Crossroads Ford of Sanford

Sanford, NC

4.8
325 Reviews

3251 Hwy 87 South

Sanford, NC

27332

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325 Reviews of Crossroads Ford of Sanford

November 10, 2025

I had an outstanding experience working with Chip Lay at Crossroads Ford of Sanford. From start to finish, Chip was professional, patient, and incredibly helpful. He went above and beyond to make the proces More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Lay
Nov 12, 2025 -

Crossroads Ford of Sanford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Nov 12, 2025 -

Crossroads Ford of Sanford responded

Thank you so much for the wonderful feedback! We’re thrilled to hear Chip made your experience smooth and enjoyable from start to finish. He truly takes pride in providing honest, attentive service, and it means a lot to see that recognized. We appreciate you choosing Crossroads Ford of Sanford and look forward to serving you again in the future!

November 06, 2025

We were very happy with the service we received at Crossroads Ford of Sanford! They were very polite and explained the process so we could understand! More

by seacat6211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 07, 2025 -

Crossroads Ford of Sanford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2025

Jr. is one of the best salesman I've ever met. During our visit, he convinced us to buy a car I didn't know I wanted, and now I'm in love with my purchas More

by resther089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Martinez
Sep 25, 2025 -

Crossroads Ford of Sanford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

The car buying experience was fairly simple and painless. Chip is amazing. No high pressure sales, helped to find me a vehicle that I was looking for and provided excellent on site customer experience and fo More

by bridgetwilliams711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Lay
Sep 13, 2025 -

Crossroads Ford of Sanford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 07, 2025

Entire process was quick, easy and fair. My salesman Bill was excellent to work with. More

by Bob Wade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Bailey
Sep 11, 2025 -

Crossroads Ford of Sanford responded

Thank you for your review! We’re happy to hear the process was quick and easy, and that Bill provided you with excellent service. We appreciate your feedback and look forward to serving you again!

September 05, 2025

Love the people there l would refer Crossroads to everyone that ask about my car and Chip he was the best More

by alanamckenzie50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Lay
Sep 07, 2025 -

Crossroads Ford of Sanford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

August 20, 2025

Chip was absolutely outstanding. He was extremely supportive and accommodating. After purchasing many vehicles over the years my experience with him has been the very best. More

by pasquinv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chip Lay
Aug 23, 2025 -

Crossroads Ford of Sanford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Sanford, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2025

Did what was needed to sell me the truck I went to test drive. Alex did a great job, and the Managers were accommodating. More

by Chris G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 17, 2025 -

Crossroads Ford of Sanford responded

Hi Chris, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

August 06, 2025

Karen, Annette and Jimmy were outstanding. It's people like them that make the Service department exceptional. More

by jeffw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen, Annette and Jimmy in the Service department
Aug 08, 2025 -

Crossroads Ford of Sanford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2025

My experience with William Bailey during the sales process was stellar. He kept me informed and answered all my questions during the transaction. I would highly recommend William Bailey as a sales c More

by reubenyork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Bailey
Sep 11, 2025 -

Crossroads Ford of Sanford responded

Thank you for sharing your experience! We’re thrilled to hear William provided such excellent service, keeping you informed and answering all your questions throughout the process. We truly appreciate your recommendation and look forward to serving you again in the future!

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