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Crossroads Ford of Fuquay-Varina

Fuquay Varina, NC

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148 Reviews

3217 N Main St

Fuquay Varina, NC

27526

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Showing 148 reviews

July 15, 2019

Excellent customer service and transparency of work Had a sensor throw up the "gold wrench" indicator on my 2012 F150. Took into to crossroads and they quickly determined that it was a wiring harness to More

by Chuck1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry forgot her name but she works with Elias Olaya
July 04, 2019

No "Grind-Down", Very professional. GM Scott Salzman and Internet Sales Consultant Joseph Reinis treated me very well, thanks to prompt, accurate pre-sale email quotes and delivery of my More

by Gary Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Joe
May 23, 2019

Long service times I bought may transit van in December. There was a rebate for shelving once I purchased it and had it installed by an outside vender. I turned in my r More

by Fireman Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
April 30, 2019

My Dealer Of Choice I have used the sales and service departments of Crossroads Ford Of Fuquay-Varina for many years now, and have always had very efficient, helpful, and More

by pambarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shellie Evelyn
April 19, 2019

Very pleased Very friendly and efficient staff. I am always pleased with the service department. They are always finished with my car sooner than expected. They More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Janoff, Scott Colicchio
April 12, 2019

Very efficient! The scheduled maintenance was done with minimal wait time! Service advisor reviewed the results of the overall vehicle inspection with me upon comple More

by Don H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Janoff
March 22, 2019

My first service with this Ford Dealer. The scheduled appointment time was kept and service was carried out with personal attention and follow up report with verbal description of work carri More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ivey
March 20, 2019

Service The service manager does his job and has worked to make things go very well with the issues I had with my vehicle since dropping it off. More

by Johnbrown0341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diesel Service Tech, Service Writer
February 08, 2019

The Crossroads Team The Crossroads FV Team fixed all of my issues (recalls, new tires, oil change, and warranty problem) quickly and kept in touch with me during the enti More

by mwarrior26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Scott
January 25, 2019

brought truck in for air cond issue While there the tech did find the issue with my air not cooling and also found that I had a vacuum pump leaking oil. He replaced the pump and I will More

by Stever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad at service desk and I think Josh the tech
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