Crossroads Ford of Fuquay-Varina

Very pleasant People there are very friendly. Service personnel Very accommodating. They went out to retrieve my car so I did not have to. Service was completed People there are very friendly. Service personnel Very accommodating. They went out to retrieve my car so I did not have to. Service was completed quicker than I was told. It was a pleasant experience. I will definitely be back. More

F150 service I came in a picked my vehicle up with no explanation of what was done by a rep. Sure I can read and that's what I did after I paid. The overall servic I came in a picked my vehicle up with no explanation of what was done by a rep. Sure I can read and that's what I did after I paid. The overall service was average and not bad but have I had better? Yes, much better. I did have a few questions about what the warranty covered before I drop the truck off. I ended up paying for the AC service because it had too much free-on. More

Best buying experience ever! I bought a 2018 Ford Fiesta for my son. The dealership was very helpful and not pressuring in any way. However, the most important thing to me besides I bought a 2018 Ford Fiesta for my son. The dealership was very helpful and not pressuring in any way. However, the most important thing to me besides price and quality of car was that they valued my families time. My wife has a disability and it is very painful to sit for extended periods of time and they honored that. I have probably bought 10 new cars in my life and this is the first time I can honestly say I would recommend a dealership. Thanks Fuquay-Varina Cross Roads Ford! More

my first getting service and i'll be back people were very friendly and keep me informed, took a little more time than i expected, but i understood and one day it might be me needing the extra people were very friendly and keep me informed, took a little more time than i expected, but i understood and one day it might be me needing the extra time so thank you More

Treated me with respect I arrived early and they got me in right away, they were respectful and friendly, it was a great experience considering Crossroads of Cary treats th I arrived early and they got me in right away, they were respectful and friendly, it was a great experience considering Crossroads of Cary treats their customers like they're disposable. More

Best Place for Buying/Servicing a Car The best dealership I have ever used. My salesman is the absolute greatest. Service is fast and efficient. Everyone is friendly. Waiting room is clean The best dealership I have ever used. My salesman is the absolute greatest. Service is fast and efficient. Everyone is friendly. Waiting room is clean and comfortable. More

Great experience My dealer Tom was not pushy, answered all questions. Made me feel comfortable with whole experience. I was pleased and will be having daughter come My dealer Tom was not pushy, answered all questions. Made me feel comfortable with whole experience. I was pleased and will be having daughter come here to look at buying her first car with Tom More

Always polite, plus excellent service, fairly priced... I do want to point out one problem I had at the last visit. Whoever serviced my car, left lots of black oil finger smudges inside my car.........on d I do want to point out one problem I had at the last visit. Whoever serviced my car, left lots of black oil finger smudges inside my car.........on door, leather seats, center console, dash.....I was not happy about this. First time this has ever happened. Hoping you will let the dealership know..........thank you. More

Outstanding Service Time in and out less than 30 minutes for oil change and courteous service associates I am extremely happy with the care and service received Time in and out less than 30 minutes for oil change and courteous service associates I am extremely happy with the care and service received More

Normal service My Escape was in for its second service...no problems, just oil change and wheel rotation. This was done competently and with excellence from every p My Escape was in for its second service...no problems, just oil change and wheel rotation. This was done competently and with excellence from every perspective from the service writer to the mechanic. More