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Crossroads Ford of Dunn-Benson

Dunn, NC

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62 Reviews

1700 W Cumberland St

Dunn, NC

28334

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62 Reviews of Crossroads Ford of Dunn-Benson

September 17, 2021

The process was super easy! Mr. Lewis and Mr. Tommy were very helpful. This is my first time financing a car and they made the whole process sooooo easy!!! More

by buchananjunae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Lewis, Mr. Tommy
September 06, 2021

I own a 2020 edge and 2019 ranger I am new to the area and have tried 2 other dealerships but haven’t gotten the level of service that I received at Dunn Crossroads. I will continue to bring my vehicles b More

by sandsharper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
September 02, 2021

It took 3 hours to alig my car I was first in the building and it’s not aligned still pulling not happy at all will not go back there and will not recommend them More

by tamsenmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember name
August 06, 2021

Friendly, professional, knowledgeable, trust them with my vehicle.Always willing to work me in to have vehicle service even they are busy.Look forward to continue busy in service and sales. More

by MT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Greg
July 22, 2021

The service department is very professional, pleasant and helpful! I highly recommend Dunn Benson Ford! It was obvious that they went above and beyond to help me. More

by Kjillhammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
July 04, 2021

My experience with Crossroads Ford of Dunn Benson has been nothing less than exceptional. Greg and his team helped me find exactly what I was looking for in less than a week’s time - a significant accomp More

by Scott P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, JoAnn
June 25, 2021

Service was the best possible No problem found with service repairs at this time.. Representative was very nice and professional.. Over all, I could not have asked for better results. KEEP THESE EMPLOY More

by langston_brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SCOTT CHAPMAN
June 11, 2021

I brought my vehicle to the quick lane for oil change and tire rotation. there was not a need to offer pick up and return to me. i choose to wait. i was in and out in @ a hour. very pleased with staff an More

by darbywrench
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Davis at Quick Lane Area
June 04, 2021

Tires weren't rotated and was told alignment was in spec however it still pulls to the right. Sync still not working after multiple visits. More

by An_harris88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name calling here
May 22, 2021

Everyone at the dealership was helpful and very courteous. Their was no sales pressure but Sam answered all our questions and coordinated a good deal for us in the trade of our 2009 Ford 150. More

by bd_garrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Batts and the Finance Manager (don't recall his name)
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