Crossroads Ford Lincoln of Lumberton

Fantastic dealership. Everyone was so friendly and helpful. We broke down about a mile away from this dealership headed home to Florida. We were able to get the truck started back up and into the deal helpful. We broke down about a mile away from this dealership headed home to Florida. We were able to get the truck started back up and into the dealership. The kicker was we were towing a fifth wheel! We parked the trailer and decided to buy a new truck. We needed a hitch for the trailer. These guys went above and beyond. We were stranded in NC and they helped make this crazy trip so much easier. They got us in a brand new truck for a great price, great trade in value, and even made sure to set up the whole installation of the hitch. I can’t recommend this dealership enough. Everyone was so friendly!! We’re so thankful to Crossroads and everyone there for taking such good care of us. More

Mr. Burns promised a deal and I drove from Leland and a happy customer... No long drawn out process.. he's an awesome salesperson.. exceptional service.. happy customer... No long drawn out process.. he's an awesome salesperson.. exceptional service.. More

Everything was great very helpful and great service got me exactly what I wanted with no problem definitely best dealership i gone too , but one thing they didn’t have is a bow I really wanted a bow for my me exactly what I wanted with no problem definitely best dealership i gone too , but one thing they didn’t have is a bow I really wanted a bow for my brand new truck for the pictures , besides that everything was perfect More

Mr . Ellis & Vic were so helpful and patient with me through my process. Only down fall I seen was they where short staffed. Great @ pushing for me to have the best deal & interest rate! through my process. Only down fall I seen was they where short staffed. Great @ pushing for me to have the best deal & interest rate! More

Vic was very attentive to my needs and very helpful..vic helped answer questions I had ..over all it was a great and relaxing experience helped answer questions I had ..over all it was a great and relaxing experience More

The receptionist, salesman, and finance manager all worked very well together to get me in the vehicle I wanted and did it quickly! Buying a vehicle shouldn't take all day. Crossroads Ford of Lumberton worked very well together to get me in the vehicle I wanted and did it quickly! Buying a vehicle shouldn't take all day. Crossroads Ford of Lumberton helped me have a pleasurable buying experience. More

We always have Johnnie as a salesman when we are ready to purchase another vehicle. He know what we like and want. Does his best to give us great service . purchase another vehicle. He know what we like and want. Does his best to give us great service . More

We drove from North Myrtle Beach hoping to find a good vehicle for the value, and we did with the help of Melissa in the sales group. Before the end of the day, we drove home in a 2020 Ford Edge, and we l vehicle for the value, and we did with the help of Melissa in the sales group. Before the end of the day, we drove home in a 2020 Ford Edge, and we love it! More

Very nice people and worked with me well, made the process easy and made sure I understand what I was doing. I recommend any new car buyer to come here process easy and made sure I understand what I was doing. I recommend any new car buyer to come here More

service department is suck i called to make a appointment b c my truck 2019 f 250 platinum engion light came on after 13000 and i baught brand new and the tk is stiil under warrenty when i called in they tol b c my truck 2019 f 250 platinum engion light came on after 13000 and i baught brand new and the tk is stiil under warrenty when i called in they told me they give me a loner car once i took the tk up there and the guy told me he dost know if we get the b c we have to find out if the tk under warenty or not and i ask where i go from hear now he said tec has to chek it and i got 7 people ahead of i waited 2and half hours and still waiting i wish they had told me up front w i made the appoint and i would not recmend any body to go there or buy ford prodect you telling me i paid $85000.00 for this tk and after 13000 milles the engion light came on and top of that you take your vehi up there bad service i believe w they sell you a car they do anything aspacily there top noch product very bad its bunch of malarkey More