Crossroads Ford Lincoln of Lumberton

The sales team is excellent! From the first contacts through email and phone conversations, to the in person assistance, they were patient with me and my situation and were profesional and very courteou through email and phone conversations, to the in person assistance, they were patient with me and my situation and were profesional and very courteous through the entire process! We are very satisfied! Got the exact model, color and options we wanted. More

I was very satisfied with the business that I got my y'all. The car had a great price,friendly salesman, and there was a low interest rate though Ford Motor Company. I will recommend any one to this y'all. The car had a great price,friendly salesman, and there was a low interest rate though Ford Motor Company. I will recommend any one to this company. More

To: The Manager at Lumberton Ford Lincoln I wanted to To: The Manager at Lumberton Ford Lincoln I wanted to take the time to tell you the type of person Aaron, Tim & Keith are. Aaron sold us a 2012 L To: The Manager at Lumberton Ford Lincoln I wanted to take the time to tell you the type of person Aaron, Tim & Keith are. Aaron sold us a 2012 Lincoln MKX on 6/8/2012. She and I converse with each other for over a month on buying a car. She went above and way beyond the her job in making sure that we got the right car, color, options and accessories to meet our needs and wants. THANK YOU AARON FOR ALL YOUR HELP, KINDNESS, PATIENCE & CUSTOMER SERVICE YOU HAVE SHOWN US and I know you give this to everyone you service. No one else has been so informative, kind and throughtfull as you have. You should be salesperson of the year at Lumberton Ford Lincoln and you set an example of what a salesperson not just in the automoblie industry but all around what a salesperson should be. I would send any person interested in buying an automobile to YOU. The finanace person name Tim, and sales associate name Keith was just as friendly, very informative and helpfull also. The whole staff that helped us was outstanding. The Ford Motor Company should know about Aaron Martin and give her an award for her service! Robert Waddell More

Very satisfied with Lumberton Ford. They were professional and helped me with what I was looking for. They make the sale very smooth and the car buying experience easy. Thank you for your help. professional and helped me with what I was looking for. They make the sale very smooth and the car buying experience easy. Thank you for your help. More

This is the second purchase I have made from Lumberton Ford along with my mother who has purchased a new car in the last month as well from here. I have bought many cars in the past, but my experience he Ford along with my mother who has purchased a new car in the last month as well from here. I have bought many cars in the past, but my experience here at Lumberton Ford far surpassed any expectation or experience previously from buying a car. William Matthews, my sales person, is one of the most compassionate and sincere salesman I have ever encountered. He truly cares about the buyer and treats you like you are family. My overall experience from pulling up on the property, being greeted by William, through signing paperwork was on an excellence level I have yet experienced any where else. I will continue to be a faithful buyer from Lumberton Ford and refer everyone I come in contact with to follow suit. More

There are severals reasons I gave the rating I did; very professional sales person, addressed all of my needs,assisted me with the in's and out's of the new vehicle and most of all every one was very courte professional sales person, addressed all of my needs,assisted me with the in's and out's of the new vehicle and most of all every one was very courteous and people friendly. More

I found this car on the internet and called to get more details on the car. I spoke with Aaron who was one of the most helpful people I ran across while searching for a used car. She had no problems doing details on the car. I spoke with Aaron who was one of the most helpful people I ran across while searching for a used car. She had no problems doing anything that I asked her to do. We live 3 hours away and I had to make sure this was a car that I really wanted to drive 3 hours to look at. Aaron was very accurate in everything that she advised me. Matt was the salesperson that Aaron had asked to show us the car when we arrived and he was nice and helpful. More

I would like to say it was like being in wonder land.I have never meet sales people so nice, They let you make up your mind about what you want for your money. have never meet sales people so nice, They let you make up your mind about what you want for your money. More

I was promised 2 sets of keys and I only received one. These keys are already expensive enough brand new and as a customer I feel I should be entiled to two sets atleast especially since I spent money buy These keys are already expensive enough brand new and as a customer I feel I should be entiled to two sets atleast especially since I spent money buying a car at your dealership that I could have went somewhere else to buy. As a customer I expect customer satisfaction all the way through even after the purchase of the vehicle. More

very friendly salesmen in parking lot...not pushy but helpful. Mr. barfield was very helpful and friendly...we sent out granddaughter to get a new mustang the same day and he was so helpful o her also. helpful. Mr. barfield was very helpful and friendly...we sent out granddaughter to get a new mustang the same day and he was so helpful o her also. office was neat and surroundings were clean..all cars were clean..after purchase car was ready for us to leave with in 45 minutes..also drive granddaugters car home for her to save her a trip from florence to lumberton...florence ford was really after her business but we convinced that service was as important as sales and that we have always received excellent service with lumberton ford. More