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Crossroads Ford Lincoln of Lumberton

Lumberton, NC

4.9
202 Reviews

5045 Dawn Drive

Lumberton, NC

28360

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202 Reviews of Crossroads Ford Lincoln of Lumberton

January 10, 2026

Fantastic dealership. Fast service. Fast process with delivery. Excellent salesmen ie Ben. Streamlined very little paperwork with a usb drive with all your paperwork on it More

by justin.2345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Robert Sampson, heck I got to meet the whole team. General Manager and all.
Jan 11, 2026 -

Crossroads Ford Lincoln of Lumberton responded

Hello, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 16, 2025

Great dealership! All employees are professional and informed. Good experience purchasing vehicle at This dealership. More

by ann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald, Terry, Hubert
Dec 17, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

November 25, 2025

I have always been treated with upmost respect and kindness when shopping for a car or getting work done. Thank you Crossroads Ford of Lumberton! More

by dleggett7849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lovin and Anthony Zarnik
Nov 25, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Thank you for sharing this! We’re grateful for your loyalty and so glad to hear you’ve always been treated with respect and kindness—whether you’re shopping or in for service. We truly appreciate you and your trust in Crossroads Ford of Lumberton!

November 24, 2025

As usual, my service advisor, Robert was outstanding. Mr, Lovings runs a tight ship, and it was nice that he took the time to make sure I was pleased with my visit, not only did he make time for me so di More

by rick.chance16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Robert, Mr. Lovings, Mr. Terry
Nov 25, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Thank you so much for sharing this! We’re thrilled to hear Robert took great care of you once again, and that our Service Manager Tommy Lovin and GM Terry Wooten both made the time to ensure your visit was a positive one. We truly appreciate your continued trust in our team and wish you and your family a wonderful Thanksgiving as well!

October 25, 2025

The service was great. When I walked in I was greeted by Anthony - he was very friendly and professional. He took my information and made me feel like my business was appre More

by Peaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 27, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

July 03, 2025

I would choose Crossroads a million times! This place had the best experience while looking for a vehicle. If you’re looking for a certain price on a vehicle, a certain style or even color thi More

by Sunshine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald, Melissa, Johnny, Robert
Jul 03, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

David Waters is a great and friendly sales person. Would work with him every time I needed help. More

by locklear78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Walter's
May 19, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

May 15, 2025

these people are the best. i am totally pleased with the service. i found the courtesy pickup and return to be very helpful, informative, accurate and a godsend. thank you Cros More

by pwalker4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Brian Zarnik
May 17, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

February 27, 2025

Can always depend on Tommy and his staff for quick and efficient service. Recently took one of my vehicles to be serviced; was greeted warmly, rep quickly got my vehicle back to the service area. Staff l More

by crp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Tommy
Mar 02, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hi, reviews like yours provide encouraging feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 14, 2025

Very friendly and courteous dealership. Everyone was professional and easy to deal with. Very satisfied More

by rosarow3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Newest salesman
Feb 18, 2025 -

Crossroads Ford Lincoln of Lumberton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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