Crossroads Ford Kernersville

I had an absolutely a great experience dealing with Crossroads Ford in Kernersville while purchasing my used 2013 Taurus vehicle. This is the fourth used vehicle that I have purchased over the last tw Crossroads Ford in Kernersville while purchasing my used 2013 Taurus vehicle. This is the fourth used vehicle that I have purchased over the last two years and it turned out to the my best buying experience thus far. I really appreciated the time and attention spent by my salesman Kelly Maher, who ensured I had a thorough understanding of all the vehicle features. I also appreciated their guidance in the buying experience which had to deal with some unique requirements as I am in relocation from another state to North Carolina. I was particularly impressed on how they dealt in a professional and immediate fashion to address an unforeseenable issue that I had with my vehicle. On the day I purchased the vehicle, unbeknownst to all, an advertising flag attached to the driver's side window had cracked the window. I was really looking forward to driving home the vehicle that night but with a cracked driver's side window, it was not safe. This was 5PM on a Friday evening - they immediately arranged for a loaner vehicle, and then had the replacement window ordered/delivered and installed by Monday at noon. I couldn't have imagined how they could have addressed this issue in a better fashion. I'll be back to do more business with this dealership! More

Kelly was friendly and very easy to work with. He was knowledgeable about the vehicle and was very quick to get the sale completed. it was an enjoyable experience. I appreciate him following up with me a knowledgeable about the vehicle and was very quick to get the sale completed. it was an enjoyable experience. I appreciate him following up with me about the car. I am sure we love it! More

I went to the dealership to look at new vs used Taurus's and Explorers. Chris patiently showed me a number of available cars and answered all the questions I had. I did not feel pressured at any Taurus's and Explorers. Chris patiently showed me a number of available cars and answered all the questions I had. I did not feel pressured at any time which I appreciated. Once I had purchased an new Taurus, he gave me a tutorial on the new electronic gizmos the car is loaded with which was very helpful. More

We have had very good experiences at Crossroads Ford, especially dealing with Kelly, our salesman. This is our second vehicle we bought there and family members have bought vehicles, all of us dealing wi especially dealing with Kelly, our salesman. This is our second vehicle we bought there and family members have bought vehicles, all of us dealing with Kelly. There wasn't any pressure ,they worked with us until we had the deal we wanted.They went over the vehicle with me showing me the features the vehicle has, set up the SYNC account, delivered a clean vehicle with a full tank of gas. More

My wife and I visited Crossroads Ford Kernersville in hope for a good deal at the end of the model year. We met Kelly Maher who quickly answered all of our questions and made us feel welcome. Kelly devel hope for a good deal at the end of the model year. We met Kelly Maher who quickly answered all of our questions and made us feel welcome. Kelly developed and focused on a great rapport with us before, during and after the purchase of our new vehicle. We didn't feel as if Kelly was just "making another sale"; we felt we gained a friend. I would highly recommend working with Kelly in the future as well as the entire Crossroads Ford Kernersville staff. More

Initially, Tim went online to get some information for us to consider before purchase. Kelly Maher was the salesperson who responded promptly. We took a Saturday to go in to talk. Kelly was very helpful, to consider before purchase. Kelly Maher was the salesperson who responded promptly. We took a Saturday to go in to talk. Kelly was very helpful, informative and eager to supply all the information we asked for. He went the extra mile to check his facts to supply the most accurate answers possible. He was relaxed and took a lot of time answering our questions, allowing us to test drive vehicles, and getting us in the budgeted amount that we had targeted. Thanks so much for making this purchase as pleasant as possible!! We are looking forward to many many miles of driving pleasure in our new Ford Edge!!! More

I was satisfied with the dealership and really enjoyed working with Chris on the purchase of my new truck. He is a true professional and I would work with him again. working with Chris on the purchase of my new truck. He is a true professional and I would work with him again. More

When I arrived at Crossroads Ford in Kernersville on August 12, 2013 Kelly Maher came outside and welcomed me to the dealership. He was extra friendly. I told him the vehicles I wanted to see and the August 12, 2013 Kelly Maher came outside and welcomed me to the dealership. He was extra friendly. I told him the vehicles I wanted to see and the various features I was interested in and he showed me what they had on the lot. I test drove an Escape and Kelly talked about all the various features it offered. He had the knowledge about the vehicle and was able to answer all of my questions. I purchased that vehicle. Kelly took me through all the buying process and made it easy. Even after buying the vehicle, I have been able to call Kelly with any question I had and Kelly explained every thing to me quickly and simply. He did a great job representing Crossroads Ford. This is the second Ford I have purchased new from that location. Through the years I have found the Service Department to be excellent in the service I have received. I have recommended this dealership to my family and friends. More

The salesman was very knowledgeable, courteous and helpful the whole process. The car that was best suited for me, was a car that was due to come in on a truck the next week. They notified me, check helpful the whole process. The car that was best suited for me, was a car that was due to come in on a truck the next week. They notified me, checked the car in and I drove off the lot that day. I would be back. More

We were so impressed with the service, knowledge, friendliness, and professionalism of the dealership. Normally we stay in greensboro to buy close to home, but when we drove by crossroads the lot was friendliness, and professionalism of the dealership. Normally we stay in greensboro to buy close to home, but when we drove by crossroads the lot was very inviting! Kelly worked extremely hard for us and made Lauren's first experience in buying a car very smooth. We will buy all of our cars from Crossroads from now on! Awesome people to work with! Thank you so much! More