Crossroads Ford Kernersville

Great Salesman Kelly Maher was an excellent salesman who was fair and very helpful. He took extra time to be sure I understood everything about my new vehicle. Kelly Maher was an excellent salesman who was fair and very helpful. He took extra time to be sure I understood everything about my new vehicle. More

Great service Kelly is an real sales man and have purchased thre vehicles from him over the years. He keeps me up to date on current vehicles that I may be interes Kelly is an real sales man and have purchased thre vehicles from him over the years. He keeps me up to date on current vehicles that I may be interested in and makes me and my family extremely happy customers. More

Worried after the Deal but ended with a Good Experience After a few hiccups-finding out the car did not have it floor mats, the extra key, or the recall fixed at purchase worried and annoyed me. I did not w After a few hiccups-finding out the car did not have it floor mats, the extra key, or the recall fixed at purchase worried and annoyed me. I did not want to spend my time going back and forth to the dealership to get these items and the recall fixed, Even though my husband and I had scheduling issues with the service team and we had to stay on them to keep "appointments" at first everything did get done and after they knew we were upset they tried to go above and beyond to make us happy again. They couldn't get our standard floor mats in quickly so they upgraded us to the all weather ones. They had a second key cut for us, since the extra did not come from the other dealership and when unexpectedly the original extra was found they called and gave it to us as a third key. Lastly because we had to go back and forth and deal with all this multiple times they gave us a $30 gift card to Target and filled the gas tank twice during these visits. Our sales person Kelly Maher really tried to make us happy and I appreciate that. It really made the difference for my husband and I so now we are "Promoters" instead of "Detractors" for this dealership. More

2013 250 Super Duty This was my first experience with Crossroads Ford. I was very pleased with the truck I found and the salesperson, Kelly Maher, was very knowledgable. This was my first experience with Crossroads Ford. I was very pleased with the truck I found and the salesperson, Kelly Maher, was very knowledgable. I have never really enjoyed the process of buying a vehicle from a dealer but this time was different. Thank-you for making me feel like a valued customer. More

buying a truck I recently bought a ford 250 from crossroads ford. I am please with my experience with steve claus and the staff at the dealership.Great place I recently bought a ford 250 from crossroads ford. I am please with my experience with steve claus and the staff at the dealership.Great place More

Great buying experience Great courteous service and highly recommended to anyone looking for a Car!Kelly was extremely knowledgeable,patient and personable.I rate Kelly and t Great courteous service and highly recommended to anyone looking for a Car!Kelly was extremely knowledgeable,patient and personable.I rate Kelly and the. Service superior! More

08 Superduty I came in to Crossroads looking for a truck no other dealership had or could find, Kelly Maher found one online, he had it brought to kernersville for I came in to Crossroads looking for a truck no other dealership had or could find, Kelly Maher found one online, he had it brought to kernersville for me to see and test drive, I ended up buying the truck all within about 20 hrs. I highly recommend Crossroads ford for used vehicles if you are looking for clean used vehicle. I had some of the best customer service I have received anywhere from Kelly and the other staff I worked with. More

2014 Ford Flex (Limited Edition) I went in for an oil change and I was looking at the pre-owned section anticipating asking about the Ford Flex on the lot. I walked in the office and I went in for an oil change and I was looking at the pre-owned section anticipating asking about the Ford Flex on the lot. I walked in the office and saw Kelly and he immediately asked me if I needed any help. I asked for the sales manager and he offered to assist me until the manager arrives. I told him my husband and I was considering expanding the family and was looking for a larger vehicle for the future as well as current day because my Ford Focus was too small and not fitting my needs anymore. He listened and took my concerns into consideration, asked me if I would mind test driving the Ford Flex and I immediately fell in love! When my husband and I made the decision to buy that day, he made my son feel comfortable throughout the wait to get us approved for the truck. Needless to say I walked in for an oil change and left with a new vehicle!!!!! More

Customer Service Everyone on staff was very friendly and helpful. I would recommend them to anyone who is looking for a new or pre owned vehicles. Great Experience. Everyone on staff was very friendly and helpful. I would recommend them to anyone who is looking for a new or pre owned vehicles. Great Experience. More