Crossroads Ford Kernersville

Great service They are very friendly they were very quick and easy to deal with arron is great goes over everything with you makes sure you understand everything They are very friendly they were very quick and easy to deal with arron is great goes over everything with you makes sure you understand everything More

Seat wiring After a few minor obstacles, my car was taken car of thanks to Brian (manager) Bill (service manager) and Jake (my service advisor). All were very co After a few minor obstacles, my car was taken car of thanks to Brian (manager) Bill (service manager) and Jake (my service advisor). All were very courteous when I dropped off and picked up my car, Jake apologized for the delay in getting my car fixed. He was very helpful and nice. Thanks to all 3 of those guys for everything! More

Good Experience Everyone at this dealership is professional in their greeting, knowledge and concern for whatever your need is or problem is. Their attitude is first Everyone at this dealership is professional in their greeting, knowledge and concern for whatever your need is or problem is. Their attitude is first rate and I would not consider going any place else. More

very good I received prompt attention on arrival and the work was done in a minimum of time. Employees were extremely friendly and courteous throughout my visi I received prompt attention on arrival and the work was done in a minimum of time. Employees were extremely friendly and courteous throughout my visit. I got some additional information on the operation of the electronics while I was there from my salesman, Brian Leonard More

A Good Stioe With Good People I wanted a model in a certain color and trim that had become scarce due to the manufacturer changing inventory to the new models. Cross Roads Ford wor I wanted a model in a certain color and trim that had become scarce due to the manufacturer changing inventory to the new models. Cross Roads Ford worked with me to find the exact car I wanted even though it was far away. There weren't many left. Upon the vehicle's arrival everything went smoothly and quick, it was the easiest car buying experience I ever had. And at every step they helped me with whatever I needed. I appreciated them for the straightforward process at time of buying and their level of commitment to customer satisfaction has carried over to their service and parts department as I have used both and even there they have been helpful in taking care of me. More

Good visit Lots of vehicles to choose. From. Sales staff very nice and explaned everything. cleanest restrooms I ever seen in a dealership. good location for th Lots of vehicles to choose. From. Sales staff very nice and explaned everything. cleanest restrooms I ever seen in a dealership. good location for the triad. More

Great I had a great experience buying my 2018 F 150 from Crossroads Ford in Kenersville NC. My salesman Brian explain all new options and Zach from finance I had a great experience buying my 2018 F 150 from Crossroads Ford in Kenersville NC. My salesman Brian explain all new options and Zach from finance dept found the best interest rate. I recommend the great dealership More

Complicated repair made easy I can not begin to explain the positive experience I had with Crossroads Ford. My GPS, subscription radio and the head unit was cutting in and out. I can not begin to explain the positive experience I had with Crossroads Ford. My GPS, subscription radio and the head unit was cutting in and out. It was extremely frustrating to be almost at your destination and the unit would cut out and then restart requiring your location to be put in again. Or losing your Bluetooth connection and not having access to my radio programming I was paying for. Aron and the service team at Crossroads turned a very frustrating situation into positive one by making sure the steps they were taking was going to resolve the issue. Research behind the scene of recalls, claims and internet searches isolated the issue and ordered the correct parts and the problem has been completely resolved. The opposite I can say for the first dealership I tried in Greensboro, who told me to go away that the problem was not something they wanted to handle. Thanks Crossroads, Andy More

taking my cmax in for service I have dealt with Jake on numerous occasions when I brought my car in. He has always been courteous and knowledgeable and I have had nothing but good I have dealt with Jake on numerous occasions when I brought my car in. He has always been courteous and knowledgeable and I have had nothing but good service from Crossroads. I would recommend this dealership.(and that is saying a lot because I am a fussy person) jsmithers More

Great Dearlership Who Really Cares Crossroads Ford in Kernersville is a dealership with people who really care about great service to their customers. We drive about 1 1/2 hours to get Crossroads Ford in Kernersville is a dealership with people who really care about great service to their customers. We drive about 1 1/2 hours to get our F150 serviced. When we purchased the truck Crossroads gave us the best price. We bought the truck from Kelly and stay in contact with him. The service department personnel are always so courteous and helpfull! They take the truck back for service as soon as we get to the service area and tell us when the truck will be ready. If there is a problem they always update us and let us know if there will be an additional cost. We are happy with the personnel and the service we receive at Crossroads Ford. More