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Crossroads Ford Kernersville

Kernersville, NC

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Reviews
Vehicles
4.6
304 Reviews
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1330 Highway 66 South

Kernersville, NC

27284

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Showing 304 reviews

January 01, 2026

The experience was very easy and pleasurable. This was my first purchase with Crossroads Ford. When I arrived Bill Vann met me right away and we were off. Bill made the experience nice and easy. More

by bstowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Vann
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Jan 04, 2026 -

Crossroads Ford Kernersville responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 22, 2025

Excellent experience. We presented our salesperson with the terms we needed and he worked us to make sure we were totally satisfied with the deal we received. More

by tazlvrsdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Marshall
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Dec 24, 2025 -

Crossroads Ford Kernersville responded

Hello, you are very kind, thank you so much for your feedback and review. It is incredible that customers like you, who honor us with your business, allow us to continue serving the community and providing the best deals and customer service. For that, we are eternally grateful. Thank you!

December 20, 2025

⭐⭐⭐⭐⭐ Great experience at Crossroads Ford in Kernersville! Adam greeted us right away and was friendly, helpful, and knowledgeable. He answered all our questions and helped us find exactly what More

by Summer ⭐️
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
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Dec 24, 2025 -

Crossroads Ford Kernersville responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2025

Well let’s start with the first recall with tow link that cost me $1000 to fix outside of their “fix” new tires and alignment. How this xxxxxxxx job of the pillars that is not even aligned corrected there is More

by Sickofbsrecalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott munn
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November 19, 2025

Salesperson very professional. Every thing went smoothly Will recommend if I get the chance innfitire More

by Mickmead23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rlijah
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Nov 20, 2025 -

Crossroads Ford Kernersville responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 11, 2025

Always professional and prompt with my vehicle needs. Do not take my cars any where else. More

by lucille7778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Santucci
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Nov 14, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for leaving such a great review and high star rating. Please don't hesitate to reach out if there's anything additional we can do for you.

November 03, 2025

They are friendly and try to work with you. They will try to accommodate your needs. More

by Rootmeist2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Nov 04, 2025 -

Crossroads Ford Kernersville responded

Thank you for the kind words! We’re glad our team could be friendly and accommodating — that’s exactly the experience we aim to deliver.

October 20, 2025

Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ZACH
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Oct 20, 2025 -

Robert responded

Crossroads Ford Kernersville always does an excellent job ! From customer service to the techs doing the work. Very informative at every step.

September 25, 2025

From the first time I visited this dealership, I was impressed by the attractiveness, cleanliness, brightness of the site and by the friendliness and professionalism of the staff. My salesperson (Elijah More

by Sandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Goss, Angie Kidd
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Oct 01, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 21, 2025

Crossroad Ford really treat their Customers like family I love having them service my vehicle (Truck) More

by cflint51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike is good Manager
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Sep 24, 2025 -

Crossroads Ford Kernersville responded

Thank you for your kind words! We’re so glad you feel like family here at Crossroads Ford. We appreciate your trust in us to take care of your truck and look forward to serving you again!

Sep 24, 2025 -

Crossroads Ford Kernersville responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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