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Crossroads Ford Kernersville

Kernersville, NC

4.7
285 Reviews

1330 Highway 66 South

Kernersville, NC

27284

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Showing 285 reviews

March 03, 2025

Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you! More

by Priceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Keating
February 07, 2025

Extremely pleased. Even though it took a day longer and a bit more expensive than originally quoted, the entire process was a breeze. From driving me back home after ha More

by hokies63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ireland
Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Elijah and zach are the best. This is my 4th ford from them and it is always a pleasure to work with them. More

by BRYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Michael, Angie Kidd, Elijah Wara-Goss
Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi Bryan, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 31, 2025

I had a great experience purchasing my ford bronco. My salesperson was Dustin and made my experience stress free. He was very knowledgeable about the vehicle I was interested in purchasing. He was ab More

by kathleendoughty5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Kidd, Chris Allison
Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2025

Wonderful experience with John and the team. They make the vehicle purchase a complete joy. More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Kidd, Chris Allison, Kelly Maher, Randy Hines, Elijah Wara-Goss, Charles Rainey
Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi Angie, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

Good experience as usual. 3 rd explorer purchased from this location. Also have all my service work done here. More

by Dmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Wara-Goss
Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi, we are happy we could make your experience a positive one! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 13, 2025

I went to Crossroads Ford seeking a replacement car. Paul the salesperson was extremely helpful and asked all the right questions to ensure he understood my financial situation and what type of car I wa More

by lindaray4549
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Reed, Angie Kidd
Feb 18, 2025 -

Crossroads Ford Kernersville responded

Lindaray4549, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Kernersville.

December 11, 2024

Not truthful get you out the door and then done with you. Unhappy with dealer ship More

by theslooze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian
Dec 11, 2024 -

theslooze responded

Brian is not at fault here

Dec 11, 2024 -

theslooze responded

I have nothing to say

Dec 11, 2024 -

theslooze responded

No more response

December 10, 2024

Had to make an appointment to drop off my truck just to be told the recall expired… they could have told me this over the phone when I set up the appointment. Just a waste of both of ours time. I’m sure it More

by sailors.worsts.5d
Recommend Dealer
No
Employees Worked With
Ron?
November 25, 2024

Always friendly and curtious, they got my vehicle in quicker than I was expecting for service. More

by Lcraven88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Crabtree
Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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