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Crossroads Ford Kernersville

Kernersville, NC

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Reviews
Vehicles
4.7
292 Reviews
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1330 Highway 66 South

Kernersville, NC

27284

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Showing 292 reviews

September 08, 2025

Excellent service! Friendly and prompt. Had an appointment for an oil and filter change. Service manager informed me of the works deal that included rotating tires, More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Munn
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September 05, 2025

Mobile service could not be better! Jaron has been out with the van and serviced my vehicles three times and I am very pleased with his work and attitude. More

by myguarddogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron
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Sep 09, 2025 -

Crossroads Ford Kernersville responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 23, 2025

Service was top notch. Nicole got the job done and went above and beyond!! Super quick!! Super Easy!! More

by sandbaggin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
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Aug 26, 2025 -

Crossroads Ford Kernersville responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford of Kernersville, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 09, 2025

From the moment we walked onto the lot until we left with our new Escape, everything was great. Everyone we encountered was friendly, informative, and helpful. Our salesperson, Elijah, was knowledgeable and More

by iamaneverest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah, Anita
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Aug 11, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

August 04, 2025

You was courteous from the get go and wasn’t overly bearing which is a plus for me and negotiated to the price i was comfortable with and I would recommend friends and family. Thank you very much. More

by Srjohnson036
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elijah and Chris
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Aug 05, 2025 -

Crossroads Ford Kernersville responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

July 07, 2025

They fit me in and got the job done before the 4th of July holiday. More

by martic7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Jul 10, 2025 -

Crossroads Ford Kernersville responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

June 05, 2025

Great service. The service tech, Brandon, called as soon as the work was completed. I bought my truck at this dealership and have all the maintenance done there als More

by Bentley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Crabtree
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Jun 09, 2025 -

Crossroads Ford Kernersville responded

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

March 03, 2025

Last visit was oil change and purchase of a new battery. Service was excellent! Very professional. Thank you! More

by Priceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Keating
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Mar 08, 2025 -

Crossroads Ford Kernersville responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

February 07, 2025

Extremely pleased. Even though it took a day longer and a bit more expensive than originally quoted, the entire process was a breeze. From driving me back home after ha More

by hokies63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ireland
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Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Elijah and zach are the best. This is my 4th ford from them and it is always a pleasure to work with them. More

by BRYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Michael, Angie Kidd, Elijah Wara-Goss
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Feb 15, 2025 -

Crossroads Ford Kernersville responded

Hi Bryan, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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