Crossroads Ford Kernersville

Good experience as usual. 3 rd explorer purchased from this location. Also have all my service work done here. 3 rd explorer purchased from this location. Also have all my service work done here. More

I went to Crossroads Ford seeking a replacement car. Paul the salesperson was extremely helpful and asked all the right questions to ensure he understood my financial situation and what type of car I wa Paul the salesperson was extremely helpful and asked all the right questions to ensure he understood my financial situation and what type of car I wanted. This information enabled him to provide several options available not only about a new to me vehicle but also financing available. I was given time to explore and inspect the cars and also to test drive. The sales manager was also helpful and friendly & made sure I was happy with the service and attention provided by Paul. My visit concluded with meeting with Angie in the finance office. She was extremely helpful and very knowledgeable. I was also very impressed with the use of the most updated technology. More

Had to make an appointment to drop off my truck just to be told the recall expired… they could have told me this over the phone when I set up the appointment. Just a waste of both of ours time. I’m sure it be told the recall expired… they could have told me this over the phone when I set up the appointment. Just a waste of both of ours time. I’m sure it was to try and upsell expensive diagnostic time and labor. Also how does a recall expire? Ford says emissions recalls don’t expire, but this dealership does. More

Always friendly and curtious, they got my vehicle in quicker than I was expecting for service. quicker than I was expecting for service. More

Crossroads of kernersville all the people there are friendly and helpful I would highly recommend them to any one.thier service manager is first class very helpful . friendly and helpful I would highly recommend them to any one.thier service manager is first class very helpful . More

Excellent service! Always! They always go above and beyond! Always courteous and professional! And clean! Always! They always go above and beyond! Always courteous and professional! And clean! More

They are pleasant to deal with. They take great care of my truck every time. They take great care of my truck every time. More

Happy with experience at Crossroads. paid a bit more than I wanted to but that is true of all dealerships. Staff was kind and helpful. Dustin is a gem! Will take my vehicle there for all paid a bit more than I wanted to but that is true of all dealerships. Staff was kind and helpful. Dustin is a gem! Will take my vehicle there for all service. More

Clean. Very well maintained. Friendly. Detailed. Personable. Very Knowledgeable. A pleasure to work with. I only buy Fords. Very well maintained. Friendly. Detailed. Personable. Very Knowledgeable. A pleasure to work with. I only buy Fords. More