Crossroads Ford Kernersville
Kernersville, NC
Filter Reviews by Keyword
By Type
Showing 275 reviews
Crossroads of kernersville all the people there are friendly and helpful I would highly recommend them to any one.thier service manager is first class very helpful . friendly and helpful I would highly recommend them to any one.thier service manager is first class very helpful . More
Excellent service! Always! They always go above and beyond! Always courteous and professional! And clean! Always! They always go above and beyond! Always courteous and professional! And clean! More
Happy with experience at Crossroads. paid a bit more than I wanted to but that is true of all dealerships. Staff was kind and helpful. Dustin is a gem! Will take my vehicle there for all paid a bit more than I wanted to but that is true of all dealerships. Staff was kind and helpful. Dustin is a gem! Will take my vehicle there for all service. More
Clean. Very well maintained. Friendly. Detailed. Personable. Very Knowledgeable. A pleasure to work with. I only buy Fords. Very well maintained. Friendly. Detailed. Personable. Very Knowledgeable. A pleasure to work with. I only buy Fords. More
The service staff is friendly and knowledgeable. My only negative comment is about their online service scheduling. Whenever I try to schedule 'The Works' services the system displays the date and t My only negative comment is about their online service scheduling. Whenever I try to schedule 'The Works' services the system displays the date and times available, until I click the "I'll wait for my vehicle" choice, at which the system grays out all choices of appointment times. I'm not leaving my vehicle all day for standard services. More
Made the service very simple. I was having my 2024 Mustang GT’s first oil change done. And unfortunately I didn’t make an appointment. Thankfully they got me in by mobile mechanic I was having my 2024 Mustang GT’s first oil change done. And unfortunately I didn’t make an appointment. Thankfully they got me in by mobile mechanic. Which was an awesome experience. To be able to sit in my own home rather than at the dealership was a nice feeling. I loved the fact that the mobile service didn’t cost any extra which definitely makes me appreciate this dealership even more. I have 2 ford dealers close to me and this dealership is about 22 minutes away from me and I will hands down only go to this dealership due to their amazing service and customer pricing! Love it. Keep it up Crossroads Ford of Kernersville! You got a loyal customer as far as I am concerned. More
I bought a truck,mostly over the phone. Spent about 30 minutes at dealership. Sales and finance made it quick and easy. Great experience. Spent about 30 minutes at dealership. Sales and finance made it quick and easy. Great experience. More
They were professional, educated on the vehicles, answered my questions honestly and treated my family with kindness and care instead of rushing trying to make the next sale. This was my first visit answered my questions honestly and treated my family with kindness and care instead of rushing trying to make the next sale. This was my first visit to Crossroads and they will have all my future business. I left feeling like I could continue my day instead of exhausted and confused like with other dealers I’ve visited. 💯 awesome work! More