Crossroads Ford Apex

Well, I am 58 years old and I have bought many cars, both new and old, but without a doubt, this was the most enjoyable car-buying experience I have ever had. Patrick is absolutely excellent. He's motivated, new and old, but without a doubt, this was the most enjoyable car-buying experience I have ever had. Patrick is absolutely excellent. He's motivated, informed, professional, and courteous. If your survey above had an option number 6 for (Absolutely Perfect!!!) then that's what we would have selected for the various questions. I don't give praise easily but in this case it is earned. Don't change a thing! More

The service in the dealer is excellent Craig is a extraordinary people, he help me to choice the better car for my family, and the place is very nice, have a play room for kids and my daughter play t extraordinary people, he help me to choice the better car for my family, and the place is very nice, have a play room for kids and my daughter play too much. More

Larry was awesome to work with. He went above and beyond our expectations as a salesman. He answered ALL my questions. I constantly had questions. Whether email, phone calls or text - Larry always return our expectations as a salesman. He answered ALL my questions. I constantly had questions. Whether email, phone calls or text - Larry always returned my messages or answered his phone. It was truly like we were his only customer. We were going from a SUV to a car and this was a big decision for our family and the safety of our children. We not only bought one, but ended up buying two vehicles from Larry. He wanted to see us happy. Mr. Larry became a household name. Our children would say we are going to see Mr. Larry. Everyone was overly kind and nice @ Crossroads Ford. It's not just because you want to buy a car, we never felt pressured to buy. Larry was on our team as far as dealing and our budget. I would tell anyone that is looking for a new car to go to Larry. He met us after his work hours to help us pick out the perfect vehicle for our needs. My husband was impressed with the knowledge that Larry had regarding the F150's. Believe it or not we have been to other dealerships and my husband had researched and knew more than the salesman. Whether it was towing needs or a snack for our children - Larry was there for us. I will warn you if you are looking for the best customer service all around go to Crossroad Ford. More

I've purchased 5 new commercial Fords from Crossroads in the past. When I needed a personal vehicle, I knew exactly where to look. I drove from Chesapeake VA to Cary just to do business with Crossroads. I the past. When I needed a personal vehicle, I knew exactly where to look. I drove from Chesapeake VA to Cary just to do business with Crossroads. I will continue to do business with Crossroads and will gladly refer them to anyone that asks. More

I had a great experience with Arnold and I found the vehicle that fit my needs. The finance department also was very helpful. I would recommend the sales person to my friends and family vehicle that fit my needs. The finance department also was very helpful. I would recommend the sales person to my friends and family More

I bought at crossroad ford because of price an follow up I bought at crossroad ford because of price an follow up by Keith Johnson being patient an answering my questions over the phone over a period of sev I bought at crossroad ford because of price an follow up by Keith Johnson being patient an answering my questions over the phone over a period of several weeks. I am living an working in Goldsboro an do not have time to purchase a truck in Florida where I live. Steve Schmidt's follow up allowed me to find the truck I wanted an was patient as I changed trucks mid-purchase but it was not a problem. The website they have is very easy to use an has all the information with full disclosure of information. Dave Baker More

We have had difficulty with a new car. Service Center has been very frustrating to deal with. If not for Patrick Rowe this issue we not be close to be resolved. We have been very pleased with him. Not has been very frustrating to deal with. If not for Patrick Rowe this issue we not be close to be resolved. We have been very pleased with him. Not such a positive experience in other aspects. More

My husband and I are 100% satisfied with the service that we received at crossroads ford in Cary. We were in NC visiting my parents and looking around for a newer, more reliable car than we had at the time. we received at crossroads ford in Cary. We were in NC visiting my parents and looking around for a newer, more reliable car than we had at the time. As first time car buyers, we certainly didn't expect to be driving off the lot in a brand new 2013, but we did! Carl Reeves is a brilliant man, and outstanding salesman. He really worked hard to get us in our new car, and he made sure that our needs and wants were put first. We love our new car, and we wouldn't have had it if it weren't for Carl. He is unlike any salesman that I have ever met. More

Watch out they say they know how to complete the sale Watch out they say they know how to complete the sale with tags for your state. But they appear to not be able to. Temp tags have been expired 3 week Watch out they say they know how to complete the sale with tags for your state. But they appear to not be able to. Temp tags have been expired 3 weeks now and still no tags. Tittle paperwork was wrong and they did not call about it until 2weeks later. Then when we called about tags 3weeks later they said they where overnighting a check to the tag/tittle company. Then 2weeks after the temp tags expired end they called for the weight rating of the truck for the tags. We have bought many Fords locally and never had any problems More

This was the easiest, friendliest vehicle purchase we have ever made. I would highly recommend Crossroads Ford, and will use them again for my next vehicle purchase. have ever made. I would highly recommend Crossroads Ford, and will use them again for my next vehicle purchase. More