Crossroads Ford Apex

During our visit to Crossroads Ford, we have experienced an exceptional customer service experience and specifically our interaction with Patrick Rowe. We had worked with Patrick in September of 2012 when an exceptional customer service experience and specifically our interaction with Patrick Rowe. We had worked with Patrick in September of 2012 when we purchased a 2013 Ford Focus and we were thoroughly pleased with our interaction with him during that time that we were even more impressed with our interactions with Patrick during this visit. The reason we perferred working with Patrick is not only because of the fact we found him to be personalble, yet, we also found him to be honest and forthright and at the same time continued to make our shopping for a new vehicle an enjoyable experience. Thank you Patrick for going the extra mile! More

I have now purchased 5 vehicles from Crossroads Ford, Cary and each experience is better than the last. Working with Steve and Craig is always an amazing and educational experience, I never walk away fee Cary and each experience is better than the last. Working with Steve and Craig is always an amazing and educational experience, I never walk away feeling less than superb! Thank you for making this purchase exceptional and in record time. Lori Lemnah More

My husband and I traveled from wilmington to purchase a truck. We were very pleased with Archie and jimmy! Super nice people. Thank you for all your help! Archie, you are the man! truck. We were very pleased with Archie and jimmy! Super nice people. Thank you for all your help! Archie, you are the man! More

Jimmy Kamara was very helpful and professional. He did a good job profiling my needs, helping me determine which car would best meet my needs. good job profiling my needs, helping me determine which car would best meet my needs. More

They Claim to work hard, And you get alot of bull answers instead of the truth .This is my 2nd attempt here!!! Will not be back to this company!!! My credit was smashed here due to the many attempted of runn instead of the truth .This is my 2nd attempt here!!! Will not be back to this company!!! My credit was smashed here due to the many attempted of running my credit to lots of banks. More

I went to the dealership with the thought that if I found a car I really liked and a they offered a deal that met my expectations I would buy the car. Well, they had a Mustang and made me a deal that I was a car I really liked and a they offered a deal that met my expectations I would buy the car. Well, they had a Mustang and made me a deal that I was happy with so I bought it. More

After working with Larry Curtisford and AJ Farnsworth, I have to say this was the best car buying experience I have ever had. Larry was very knowledgeable, attentive and professional. AJ answered all my que have to say this was the best car buying experience I have ever had. Larry was very knowledgeable, attentive and professional. AJ answered all my questions, making sure the paperwork was explained and the financial matters were handled to my satisfaction. Crossroads Ford will be my first stop the next time I am in the market for a car. More

Larry is a knowledgeable, friendly and helpful sales person who helped me to get comfortable with the vehicle I chose to purchase at Crossroads. I knew what type of Ford I wanted, but he found the right person who helped me to get comfortable with the vehicle I chose to purchase at Crossroads. I knew what type of Ford I wanted, but he found the right vehicle for me in terms of color and features. He spent a lot of time with me on orienting me to the features of the car before I left the showroom floor with it, especially the electronic features that were slightly intimidating. I would definitely recommend Crossroads and Larry to anyone shopping for a Ford. More

My son found the truck he had been looking for in an online ad from CrossRoads Ford. I called the dealership and spoke with Micheal Ketter about the truck. He was very knowledgeable about it and answere online ad from CrossRoads Ford. I called the dealership and spoke with Micheal Ketter about the truck. He was very knowledgeable about it and answered all my questions and put me in contact with the previous owner to check on the truck's history. It was about three days before we could make time to take the trip down to Cary NC. That's about 500 miles one way for us. He held the truck for us until we could get there which was very accomodating I thought, and unusual in today's market. As soon as we got there, we were made to feel welcome and that they appreciated us being there. We were very pleased with the truck and were able to make a deal we could live with. It was exactly as he had described and I'm very glad to have dealt with Micheal. I wouldn't hesitate to contact him again when I'm in the market for another vehicle. More

I live 175 miles from the dealership, My father-in-law (lives in Williamsburg, VA)had purchased a car from Crossroads in Cary, as well as my neighbor (Lynchburg, VA) who has made the trip to Cary and has (lives in Williamsburg, VA)had purchased a car from Crossroads in Cary, as well as my neighbor (Lynchburg, VA) who has made the trip to Cary and has purchased several cars from Crossroads Cary. They highly recommended we consider buying from Crossroads Cary. The outstanding reputation of the dealership extends well beyond the Raleigh area! Our experience was great. Michael and I worked on getting the details worked out before my wife drove all the way down to Cary to test drive. The only thing left to do once she got on the lot, was to test drive the vehicle and say "yes". They were very accommodating and the price was great! More