Crossroads Ford Apex

Michael Ketter was a great salesman. He took the time to listen to what I wanted in the car and definitely helped me out alot with my less that great credit situation. The car was out for repairs when I fi listen to what I wanted in the car and definitely helped me out alot with my less that great credit situation. The car was out for repairs when I first wanted to see it and he told where I could go to just look at it in the shop. That service was definitely a big help to me moving forward with my purchase attempt. All the staff that I worked at with Crossroads really helped me get the car and I appreciate it alot. More

I have been working with Craig Maxa at Crossroads Ford off and on for over 2 years now, and he has been nothing but helpful and patient. The original car under consideration was a Mustang GT, but with th off and on for over 2 years now, and he has been nothing but helpful and patient. The original car under consideration was a Mustang GT, but with the purchase of our house, we needed a truck instead. Craig has allowed me time to consider what I needed with no sales pressure whatsoever. Last Friday night I went to Crossroads to look at 4 trucks that were on a list I had sent to Craig as potential candidates. Craig allowed me the time to scrutinize each one, and his management presented to me deals to consider. Naturally, I chose the one with the seat coolers. Craig and Crossroads have been excellent to work with. Of course, if Ford had not been offering such a tremendous truck, I might have gone elsewhere. But the fact of the matter is I did go to other Ford dealers and chose to do business with Craig. I believe he and Crossroads Ford to be ethical in every way, and that is what sold me. More

I found a vehicle on-line in another state that I had been searching for to purchase. I called and was put in touch with Mark. He made numerous phone calls back to me and sent multiple emails describing been searching for to purchase. I called and was put in touch with Mark. He made numerous phone calls back to me and sent multiple emails describing the vehicle and the potential deal I could get if I was willing to drive to North Carolina. He convinced me to make the drive and I drove the five hours and met Mark and saw the vehicle. It was exactly as he described and he provided over the top service. I purchased the vehicle that day and drove it home. Everything went as planned and I even financed the vehicle at Crossroads. I would definitely purchase there in the future. More

Mark was great! Very knowledgeable about the vehicle, very honest, and eager to work with me to get me close to my bottom line monthly payment. very honest, and eager to work with me to get me close to my bottom line monthly payment. More

CrossRoads Ford is a first-class dealership from top to bottom. Everybody you deal with throughout the car buying process (or just encounter in passing) goes out of their way to make you feel welcome and bottom. Everybody you deal with throughout the car buying process (or just encounter in passing) goes out of their way to make you feel welcome and provide the best service they possibly can. My salesperson, Tony, was a great pleasure to work with. Techncally, he is extremely knowledgeable about the vehicles. Personally, he is friendly, kind, courteous, and willing to provide help in whatever way he can. Overall, he is a great saleperson to work with. More

I came to this dealer to buy a new Ford Explorer. Sales person Jason Burton was the best I could have hoped for. However the sales management was horrible. First they offered me 4,000 less for my trade the person Jason Burton was the best I could have hoped for. However the sales management was horrible. First they offered me 4,000 less for my trade then another Ford dealership ended up doing, then came up to within 500 of that price after negotiating on the phone, so we agreed to purchase the Vehicle. Later that day after getting financing all lined up with a bank and getting the title out of our vault, we were on our way in when Keith the internet sales manager called us back, retracting the offer within 3 hours of accepting it. I called and spoke to the GM who told me flat out he didnt want to do business with me as he had the final say in any deal. I was floored, so I went to Don Jenkins and two hours later I got a better deal with more on my trade, 4k more in total then Crossroads initial offer. I will never, EVER do business with this company and I recommend you do the same. I sincerely feel bad For Jason who lost the sale and commission due to his managements poor customer service and negotiating skills. More

This is the fourth vehicle I have purchased from Crossroads and just like the other three dealings with this Dealer, it was a very pleasurable experience. Mike Hall and Mark Rooyakkers went beyond Crossroads and just like the other three dealings with this Dealer, it was a very pleasurable experience. Mike Hall and Mark Rooyakkers went beyond what one might normally expect a sales team to do in order to locate a vehicle that met all my requirements within hours one night and then get it delivered to Crossroads. I have always been very pleased with the sales staff courtesy and professionalism which keeps me coming back when I look for a new vehicle. More

Shopped at Capital Ford and got a great price, but did not like the the way i was treated. They made talk to 3 people, and would not give me a value on my car. Then I went to Crossroads Ford in Cary and not like the the way i was treated. They made talk to 3 people, and would not give me a value on my car. Then I went to Crossroads Ford in Cary and dealt with Carl Reeves. Wow, what a difference! I got a better price, and Carl was wonderful to work with. I bought my new F150 from Crossroads Ford and will buy my next new car from Crossroads Ford. They made buying a new car fun. Thanks, Warren More

Patrick Rowe is a real go getter very nice,had every thing set up,answer all question, man this guy work very hard to put me in a new truck . which i drove home today ! BEST DEALERSHIP & sales consult thing set up,answer all question, man this guy work very hard to put me in a new truck . which i drove home today ! BEST DEALERSHIP & sales consultant YET THANKS FOR ALL THE HARD WORK!!!!!!! Your new Friend Robert Pruitt More

Mike did a great job and put together a competitive deal. He even had the stripes removed from the truck before I completed the purchase to be sure I would be happy with the result. I have purchased 4 vehi He even had the stripes removed from the truck before I completed the purchase to be sure I would be happy with the result. I have purchased 4 vehicles from Crossroads Ford and have been quite satisfied with each one. I would recommend Mike and Crossroads highly! Dave E. White More