Crossroads Dodge Chrysler Jeep Ram

Please beware of dealerships sales tactics. Went to the dealership with a vehicle already in mind with my personal bank approval letter. Asked my sales person for an out the door price. They t Went to the dealership with a vehicle already in mind with my personal bank approval letter. Asked my sales person for an out the door price. They took nearly 30 min. Just to get me a number only to come back & have mark up for vehicle add ons asked them to kindly removed them as I was not interested in them but they declined. Looking at the list of add ons one of them was commission fee SMH . Ask to speak to the Sales manager (Nicky Britten) only to be rude & uncooperative. He did not want to make a sale stating he was loosing 3k alone on the vehicle. After leaving the dealership looked up the truck vin & found out it was an auction vehicle sold by insurance for $22,000 (Wrecked Vehicle). Hi’s out the door price was 33,217.23. Glad I did my or make any deal with this dealership. More

Predatory business practices, and not reporting issues with the car that were clearly there before the car was sold. Terrible customer service, and the Owner was arrogant and said basically that he know n with the car that were clearly there before the car was sold. Terrible customer service, and the Owner was arrogant and said basically that he know nothing about the car industry he just pays a software to do everything for him. More

Crossroads Dodge Chrysler Jeep Ram in Liberty, TX is hands down the best dealership to do business with. From the time I contacted the dealership, I was treated like family. Their dealership team is loa hands down the best dealership to do business with. From the time I contacted the dealership, I was treated like family. Their dealership team is loaded with professional and patient folks, Ryan Downs my salesman was the best I’ve ever had, a true star at this dealership, I definitely recommend asking for Ryan. Mark Nicky, Trent and Storm the management team, will work diligently to make your vehicle dreams come true. I suggest passing up all those other dealerships and coming to the country, in ole Liberty, TX, to be treated like kin folk! Thank you Crossroads! More

EXELLENT SALES AND SERVICE! Save yourself a BUC BUC and meet your new friends. We wouldn't buy from anyone else. Ask for Cameron or Marc. Save yourself a BUC BUC and meet your new friends. We wouldn't buy from anyone else. Ask for Cameron or Marc. More

Thanks Ryan Downs for beening good with me buying my 2020 ram 2500 truck and taking care of all my needs. Will come back to see you when I'm in need for a vehicle. Thanks Jeff mcmillen ram 2500 truck and taking care of all my needs. Will come back to see you when I'm in need for a vehicle. Thanks Jeff mcmillen More

Don’t be fooled by the hype. Crossroads pulled a bait and switch when I purchased my f150 from them. When specifically asked, salesman David Jenkins told me the truck had two keys then waited until a and switch when I purchased my f150 from them. When specifically asked, salesman David Jenkins told me the truck had two keys then waited until all paper work was done to let me know he’d have to get the second key from the previous owner. When contacted a week later, he said there was no second key and denied telling me that there was a second key during the sales process. I even went to the sales manager Jarvis Clark before leaving with the newly purchased f150 and let him know they still owed me a second key. He has not returned my attempts to contact him for resolution. The f150 I purchased from Crossroads (which had new carpet installed) also came with a massive water leak onto the passenger floorboard which has left the carpet and padding soaked and water standing on the floor under then carpet. So, it appears Crossroads is just another used car dealership concerned only with completing the sale with no regard for your satisfaction or return business. Do yourself a favor and shop elsewhere. More

I just got a 2021 Jeep Grand Cherrokee Laredo...The I just got a 2021 Jeep Grand Cherrokee Laredo... The salesman Herman was very helpful and easy to deal with. Nice cars and wonderful people. I just got a 2021 Jeep Grand Cherrokee Laredo... The salesman Herman was very helpful and easy to deal with. Nice cars and wonderful people. More

Purchased a 2019 Dodge Ram Truck from this dealership yesterday. Ryan, our salesman was very helpful and very personable. His sakes manager Trent was also helpful and patient during the negotiating proce yesterday. Ryan, our salesman was very helpful and very personable. His sakes manager Trent was also helpful and patient during the negotiating process. Stormy, the finance manager was very helpful in explaining the different options for Gap, and bumper to bumper coverage. Everyone we spoke to was patient and went the extra mile to make the deal happen. I would definitely recommend them to friends and family, and will make them my first stop if/when I shop for another car. Thanks to everyone there. More

Went to Crossroads due to vicinity to my house. Excellent customer service. Awesome, attentive, and a small town feel. Thank you Colton, Trent, and Storm Excellent customer service. Awesome, attentive, and a small town feel. Thank you Colton, Trent, and Storm More

Went to parts department was helped by Michael. Received outstanding service. Helped me get the part I needed and was very friendly. Helped me in a timely manner. outstanding service. Helped me get the part I needed and was very friendly. Helped me in a timely manner. More