Crossroads Chevrolet, LLC
Mount Hope, WV
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great experience with the Service Department! Virginia in the Service Department was great to work with! Service took longer than expected so they accommodated me with a rental, kept me informed Virginia in the Service Department was great to work with! Service took longer than expected so they accommodated me with a rental, kept me informed of progress, and went above and beyond my expectations! Friendly and professional! More
Great service in for alignment and inspection I've always had great service very friendly dealership would definitely recommend and in the future I will probably buy at crossroads Chevrolet again I've always had great service very friendly dealership would definitely recommend and in the future I will probably buy at crossroads Chevrolet again more than likely More
Good Job! Staff friendly, turn- around quick and job well done. Parts had to be ordered and repair was still done next day. Repair was a window and they store Staff friendly, turn- around quick and job well done. Parts had to be ordered and repair was still done next day. Repair was a window and they stored vehicle inside to protect. More
Great service everyone was very friendly and helpful I had my oil changed and tires rotated They were finished in a timely manner I would recommend crossroads Chevr everyone was very friendly and helpful I had my oil changed and tires rotated They were finished in a timely manner I would recommend crossroads Chevrolet for purchase and service More
Friendly easy to deal with The only place that dealt with us no problems and made sure we left with something we really wanted. Would go back for a third time The only place that dealt with us no problems and made sure we left with something we really wanted. Would go back for a third time More
Excellent Service Would recommend Crossroad Chevrolet to anyone. Service is great and always has been. Ms. Massie has always been very professional, prompt and efficie Would recommend Crossroad Chevrolet to anyone. Service is great and always has been. Ms. Massie has always been very professional, prompt and efficient in scheduling service over the past years for my Silverado More
Oil change and tire rotation on our 2018 Chevrolet Silverad The service lady at Crossroads Chevrolet is excellent. Virginia is amazing, understanding of your vehicle, friendly, and courteous. The staff in servi The service lady at Crossroads Chevrolet is excellent. Virginia is amazing, understanding of your vehicle, friendly, and courteous. The staff in service takes great care of your vehicle. More
Buying a new truck Easy, and painless. Set up a appoint over the internet, was quickly called, and asked when I could come in. When arriving, I was quickly greeted by a Easy, and painless. Set up a appoint over the internet, was quickly called, and asked when I could come in. When arriving, I was quickly greeted by a manager, and asked how he could help me. Told him I was set to meet Kaitlinn. As he was taking me, he offered me coffee. Walking me to her desk, he shook my hand, and said he would be back to check on me later. After meeting Kaitlin, she took me to the truck I asked about online, said the night before it was pulled up to the door. She went over all the new features. We went inside, and went over the numbers, and got everything taken care of. After all the paper work, we went back to the truck, set up my cell phone, onstar, and showed me a few tricks. Overall very good. More
jim byrge was GREAT! the salesperson, jim byrge was wonderful but the wait to get the paperwork done was awful! i paid cash but had to wait almost 3 hours because someone the salesperson, jim byrge was wonderful but the wait to get the paperwork done was awful! i paid cash but had to wait almost 3 hours because someone called in and the other was on vacation so they only had one person in the office to do all the paperwork.... it shouldn't have taken that long...also, they applied "resistall" which i never asked for but i got charged $899 for that...that was not told to me when i decided to buy the vehicle...i dont think they should be able to do things like that without ok'ing it with me first...yes, i paid the charge but i wouldnt have got it done if i knew how much it was going to cost...i felt a bit "scammed"...but by then it was too late...so i paid for it... : ( More
Operator was super helpful. Solid deal. Couldn’t have asked for a better experience. Kaitlin was great. The operator was helpful and fair. Super patient and put us in a nicer truck than w Couldn’t have asked for a better experience. Kaitlin was great. The operator was helpful and fair. Super patient and put us in a nicer truck than we could have even imagined. Highly recommend. Ask for kaitlin and Brad. They will treat you exactly right. More