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Crossroads Chevrolet, LLC

Mount Hope, WV

4.6
132 Reviews

191 Crossroads Dr

Mount Hope, WV

25880

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Showing 132 reviews

October 21, 2018

great experience with the Service Department! Virginia in the Service Department was great to work with! Service took longer than expected so they accommodated me with a rental, kept me informed More

by Scott M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia in the Service Department
October 09, 2018

Great service in for alignment and inspection I've always had great service very friendly dealership would definitely recommend and in the future I will probably buy at crossroads Chevrolet again More

by Delivery dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Massie
October 07, 2018

Good Job! Staff friendly, turn- around quick and job well done. Parts had to be ordered and repair was still done next day. Repair was a window and they store More

by Rickj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
October 05, 2018

Great service everyone was very friendly and helpful I had my oil changed and tires rotated They were finished in a timely manner I would recommend crossroads Chevr More

by Ferrell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia
October 02, 2018

Friendly easy to deal with The only place that dealt with us no problems and made sure we left with something we really wanted. Would go back for a third time More

by 4fewwords
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Byrce
September 25, 2018

Excellent Service Would recommend Crossroad Chevrolet to anyone. Service is great and always has been. Ms. Massie has always been very professional, prompt and efficie More

by eebibb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Massie
September 04, 2018

Oil change and tire rotation on our 2018 Chevrolet Silverad The service lady at Crossroads Chevrolet is excellent. Virginia is amazing, understanding of your vehicle, friendly, and courteous. The staff in servi More

by Donna11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia
August 24, 2018

Buying a new truck Easy, and painless. Set up a appoint over the internet, was quickly called, and asked when I could come in. When arriving, I was quickly greeted by a More

by johnboy393
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlinn
August 24, 2018

jim byrge was GREAT! the salesperson, jim byrge was wonderful but the wait to get the paperwork done was awful! i paid cash but had to wait almost 3 hours because someone More

by kat-mobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim byrge
Sep 02, 2018 -

kat-mobile responded

i would also like to state that i have no clue if this RESISTALL stuff was actually applied to my vehicle...i wish i could get a refund of my $899 but i know that's probably impossible...so, all be aware, NEVER agree to the "Resistall "scam!!! JIM BYRGE, now, i'm VERY upset with you! i thought you were better than that! but, i guess you just lined your pocket! i could have scotch-guarded the truck for $25...and i don't even know if the outside was actually treated...just a xxxx sticker on the windshield..i don't like sneaky people...these are just that! be careful!!!. i won't recommend them to anyone...people, stay clear of crossroads chevrolet!!!

August 22, 2018

Operator was super helpful. Solid deal. Couldn’t have asked for a better experience. Kaitlin was great. The operator was helpful and fair. Super patient and put us in a nicer truck than w More

by Ajstrickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlin, Brad, Trina, Ashley
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