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Crossroads Chevrolet, LLC

Mount Hope, WV

4.6
132 Reviews

191 Crossroads Dr

Mount Hope, WV

25880

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Showing 132 reviews

February 18, 2019

Chevy Silverado 2017 The service was great on my 2500 Silverado and the service was great and friendly.We have bought 6 cars and trucks over the years More

by Ten point
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia is nice to work with on problems with your cars and trucks
January 12, 2019

Great! Friendly service personnel. The service person at the desk was friendly and knowledgable. She kept me informed and helped with rebates. I enjoyed my visit and will return. The w More

by Big Daddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy (I think)
January 10, 2019

Colorado Service advisor did a great job. Started service before scheduled appointment time. Finished vehicle promptly. Explained invoice in detail. Was a plea More

by Colorado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 24, 2018

Poor. Saying parts need replaced when they don’t. Supposedly needing parts that were even replaced by them 1 year ago and they need replaced again? 13,000 miles later. Another certified mechanic disag More

by Unhappy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know names of employees.
December 13, 2018

Great service from a great local dealer Speedy service and friendly employees. Needed a rear wheel bearing fixed asap so they told me how long it would take, and it was handled in a timely m More

by Djrobneal00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia, Daniel mooney
December 08, 2018

Awesome Place To Do Business!! Lana was so helpful with Brad to put a deal together for me! I drove over 4 hours from KY to this dealership Because no one could match their prices!! More

by Dive Girl KY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana, Brad
November 30, 2018

Great experience Dealership staff was courteous and knowledgeable about service required. We were consulted about each procedure and given options. Very pleased wi More

by JRA1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia Massie, Lannie McKinney
November 20, 2018

Bought a preowned vehicle Everyone was helpful and it the process went pretty quickly. I had a target budget number and they did their best to help me stay near it. More

by ChrisW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa fredericks
November 12, 2018

Oil change with a smile This dealership has always been very helpful and friendly when it comes to purchasing a vehicle to getting service for it. They always have a smile a More

by jford63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Ropetski
November 05, 2018

Great service, friendly staff Since purchasing my Chevy Silverado from Crossroads Chevrolet, I have received excellent, friendly service. Whether it's an oil change or other needed More

by Chevyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virginia
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