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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,860 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,860 reviews

February 27, 2025

BJ and Matt at Cross were great to deal with. They got me in and out fast. Excellent Service!!! Danny More

by Dpat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome to the Cross Jeep family, Danny! Thank you for the 5 star review of our sales team.

February 26, 2025

I purchased a Jeep from Shawn Lopes. He gave us great service and was quick to communicate. Would highly recommend this dealership and Shawn. More

by R Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 26, 2025 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep, welcome to the Cross Jeep family! We look forward to helping you out in the future with your next Jeep purchase.

February 25, 2025

Very courteous and helpful. They did not excellent work and the service was out standing. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carryssa binger
Feb 26, 2025 -

Cross Chrysler Jeep Fiat responded

We're glad Karyssa Binger in the service department was very courteous and helpful. We look forward to welcoming you back in our service department in the future!

February 21, 2025

We had very positive experience with Cross (BJ was our sales person and Chris was our finance person). This was our second time buying from Cross and based on this experience, it won't be our last. Thank More

by katymarie.heick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

We're happy to have you apart of your Cross Jeep family, we're eager to see how we can assist you in the future and look forward to welcoming you back!

February 20, 2025

BJ and everyone at Cross are outstanding. I’ve leased a car and bought one from BJ. Drove there from northern Ky and they made it well worth it. He was very helpful, both times. Highly recomm More

by sec.jaxson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome back to our Cross Jeep family, glad our outstanding experience keeps you coming back time and time again!

February 18, 2025

This was my first experience with cross even though my family has bought from them for years. Shawn less an amazing help through the whole process. 100% satisfied with the build I purchased. Would definit More

by hunterwalls23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Hunter, thank you for allowing Shawn to help you build your dream Jeep. We look forward to working with you to build your dream Jeep again in the future!

February 17, 2025

This was a very easy and smooth buying experience. Bj was my main sales rep and his coworkers was also a big help. With being a GM of a local used car store myself they was very professional and helpf More

by Dustin Eisenback
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Dustin, welcome to our Cross Jeep family. We're happy to provide you with our professional and helpful experience to purchase your 2025 Jeep Gladiator.

February 13, 2025

After my first experience with cross a few years ago, I knew That I had found a great dealership and a salesman that treated us like family. Our most recent purchase was just like the first one, it was a v More

by ChadH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Feb 25, 2025 -

Cross Chrysler Jeep Fiat responded

Chad, we're glad to have you apart of our Cross Jeep family. Welcome back, we'll always be here to treat you like family along with a smooth, and painless transaction.

February 08, 2025

Shawn was great. I bought the vehicle sight unseen and it was perfect. I came in from out of state and he was very accommodating. Would definitely buy from him again! More

by gunnyevil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 12, 2025 -

Cross Chrysler Jeep Fiat responded

We look forward to helping you out in the future, welcome to the Cross Jeep Family!

February 07, 2025

I had a great experience purchasing a Jeep Wrangler from Cross Jeep. My salesman Shawn Lopes was very helpful and the whole buying experience was quick and straightforward. Would definitely buy from them ag More

by Tim Gobler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chris Gabehart
Feb 12, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for recommending Cross Jeep along with Shawn Lopes. Let us know how we can help you out in the future!