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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,858 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,858 reviews

March 06, 2025

I was very impressed with Cross and the whole crew their including Shawn Lopes my salesman. They were very upfront on everything and made it a very easy process. I highly recommend Shawn to anyone who might More

by BB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Luckett, Matthew Beard, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome to the Cross Jeep family, congratulations on your new Jeep! We appreciate you taking the time to recommend our product specialist Shawn Lopes & our dealership Cross Chrysler Jeep.

March 05, 2025

Shawn provides a great experience! Don’t hesitate to call and give him an opportunity! Great service as well! More

by jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for your recommendation of our product specialist Shawn Lopes. We're happy to hear that he provided you with a great experience, welcome to the Cross Jeep Family!

March 05, 2025

I worked with BJ to find my Jeep. BJ spent time to answer all my questions and educate me on Jeep Wranglers. He was not high pressure and made me feel like he wanted to get me in th More

by andpatch05
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for allowing our product specialist BJ Cornell the opportunity to find your your perfect Jeep. We're look forward to finding you your next perfect Jeep!

March 05, 2025

Nice no pressure experience. Our salesman Shawn Lopes found what I was looking for. He was very knowledgeable and willing to answer our questions. More

by Crystal_D
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Crystal! We're glad to hear you had such a positive experience with Shawn and that you felt at ease during your visit.

March 05, 2025

This was my first experience with Cross Motors and buying a Jeep, but let me tell you, Shawn made it a great experience! I expect to come back for my next vehicle! More

by amsmith0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your wonderful experience with us! We're glad Shawn found the perfect Jeep. Enjoy your new ride!

March 03, 2025

Have been purchasing vehicles and having serviced here for about 20+ years / was recommended by friend who had been a customer 30 or more years. Service writer Kelsi is great! As are others as well but I More

by twomarinefamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Turner, Kelsi Ferguson
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for your positive feedback on the maintenance and service efficiency at Cross Chrysler Jeep FIAT. We are glad that our service meets your expectations. We look forward to maintaining the quality of your visits and relationships.

March 03, 2025

This was our fourth vehicle that we’ve purchased from Cross motors. Shawn Lopes was able to find me exactly what I was looking for in my price range. This was an easy and stress-free experience. We will More

by Jenny Cedor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Jenny! We're so glad you loved your experience and that Shawn and the team could assist you. See you again in the future!

March 01, 2025

Great Service, the Service Writer along with the rest of the Cross Team took care of my vehicle, got it in and out of the shop fairly quickly, considering the work that needed to be done. And when I seemed More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Kelsi Ferguson
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you, Willy, for your kind words and for recognizing our team's efforts; we truly appreciate your support and look forward to assisting you again in the future!

February 27, 2025

BJ and Matt at Cross were great to deal with. They got me in and out fast. Excellent Service!!! Danny More

by Dpat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, BJ Cornell
Apr 03, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome to the Cross Jeep family, Danny! Thank you for the 5 star review of our sales team.

February 26, 2025

I purchased a Jeep from Shawn Lopes. He gave us great service and was quick to communicate. Would highly recommend this dealership and Shawn. More

by R Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 26, 2025 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep, welcome to the Cross Jeep family! We look forward to helping you out in the future with your next Jeep purchase.