Cross Chrysler Jeep Fiat

I was searching for a town and country limited van which was not in stock but they did have one on order which would arrive in 4-6 weeks. Keith was able to locate one for me which allowed me to get a extra was not in stock but they did have one on order which would arrive in 4-6 weeks. Keith was able to locate one for me which allowed me to get a extra rebate for this month and a customer loyality bonus for this month which saved me $2,000 and I had already agreed on a price for the van coming in a few weeks so even though a deal was made Keith made a good deal a great deal. thanks Norman and Susie Dearner More

We visited this dealership to "look" for a vehicle that we were interested in. John Cross greeted us with a very friendly and helpful attitude. He was very kind, honest and sincere when work vehicle that we were interested in. John Cross greeted us with a very friendly and helpful attitude. He was very kind, honest and sincere when working with us and gave us lots of information about the the vehicles we were interested in. His brother Jared was very helpful and friendly and helped us finish out our day at the dealership. We even got the opportunity to meet the owner and his wife. We felt very at home at this dealership and love the Jeep Patriot we purchased. Thanks for all the hard work guys! More

Great experience. Very friendly staff. Worked with me on several options for several different vehicles, until we found the right fit for me. Non-pushy sales team that was very willing to help. on several options for several different vehicles, until we found the right fit for me. Non-pushy sales team that was very willing to help. More

After a search on line I found a chrysler 300 Limited that they had in stock that I was interested so I called and set up an appointment to look at the car. After a test drive and review of the car I sa that they had in stock that I was interested so I called and set up an appointment to look at the car. After a test drive and review of the car I sat down with Mark and we worked out a satisfactory purchase contract between us. I took delivery and have been very satisfied with the 300. More

Not only would I recommend this dealership, I have already done so. Several friends have seen my Jeep and asked where I purchased it. I told them it was worth the 3 hour drive to Louisville because al already done so. Several friends have seen my Jeep and asked where I purchased it. I told them it was worth the 3 hour drive to Louisville because all of the people at Cross were very polite and helpful but my salesman, Jason Hutchings was great, No pressure, didn`t turn me over to a manager, and never got upset when I asked to drive a different vehicle other than the one we had talked about over the phone. We had been talking on the phone about one particular Jeep for three days and I made the trip to see it in person. At one point I switched to a different Jeep on the lot and asked to drive it also. Jason never batted an eye, just said let`s go. That is the vehicle I brought back home to Columbus, Ohio with me. I won`t lie, I shopped two dealerships in Cincinnati the day before and another one in Columbus. But Cross won me over with their friendly Country style of treating customers like friends. More

One of the goals I have when buying a new car is that the experience is easy and enjoyable. I don't want to feel pressure. I want to be treated with respect. I want to be informed. But most importantly, I wa experience is easy and enjoyable. I don't want to feel pressure. I want to be treated with respect. I want to be informed. But most importantly, I want to enjoy the experience. I received all of that while shopping for new car at Cross Chrysler Jeep. Upon my first visit, I was just looking. There was no pressure from sales rep Bill Zhunga. I mentioned "I'll come back for a test drive when I have more time". His reply, "Ok, look forward to seeing you soon." On my second visit, I was very much interested in a Jeep Grand Cherokee. Matt Ward provided not only a test drive but also informed me about the vehicles features in a non-salesy, educational manner. Being unsure if I wanted to make a large investment at the price and offer provided, I wanted to give it some time. You would expect what is typical at this point is a hard pressure sale, a close while I was there and interested. I received none of that. "You have our number if you give it some more thought" was the reply. When it was time to negotiate the price on my third visit, I felt that Cross provided me with a fair price, one in which I would feel comfortable knowing I didn't overpay. I feel that's important. No one wants to love their new car but in the back of their mind think "did I pay too much?" Other services such as working with business manager Todd Isenberg on financing, I was not over-pressured in securing add-on services (e.g. warranty and insurance). I walked away clear about terms and conditions. So as result of shopping with Cross Chrysler Jeep, I received a vehicle I wanted at the price I felt good about and with a positive experience throughout the entire process. I would not hesitate to recommend Cross Chrysler to friends or family. And by the way, I love my new Jeep Grand Cherokee Limited 4x4! If you want one, I'd head to Cross the second you do. I hope your car buying experience goes as well as mine. Sincerely, Jim Kirk President/CEO Ump-Attire.com Louisville, Kentucky More

Sales staff was great, worked with me on upgrading my radio. provided me transportation while service upgraded redio. They had very good knowledge about the vehicles that i looked at and ultimately bough radio. provided me transportation while service upgraded redio. They had very good knowledge about the vehicles that i looked at and ultimately bought. More

Second auto I have purchased from this dealer, will not go anywhere else!!! Friendly, professional and you feel like you and your needs are the priority! go anywhere else!!! Friendly, professional and you feel like you and your needs are the priority! More

This dealership worked great with me because I am not from Louisville and live in another state but they made it as quick and as easy as possible so when I arrived all I had to do was sign and drive off from Louisville and live in another state but they made it as quick and as easy as possible so when I arrived all I had to do was sign and drive off in my brand new jeep wrangler. More

I searched the most popular Internet sites for a few months looking for the best deal on a used Jeep Wrangler Rubicon. I learned the KBB and average sale price through research and set my search filter months looking for the best deal on a used Jeep Wrangler Rubicon. I learned the KBB and average sale price through research and set my search filters appropriately. I live in Maryland, but was willing to travel for the right deal. Cross Chrysler Jeep advertised a great deal on the vehicle I was looking for which allowed me to buy a newer model with more options than I was expecting. I am a haggler, but their advertised price was fair and Mark Wilhoite was very accommodating to answer all my questions and arrange an easy deposit to hold, date for pick up and speedy final sales process. I flew to Louisville and Mark picked me up at my hotel and gave me a ride to the dealership. The vehicle was exactly as advertised and described by Mark. Todd Isenberg quickly took care of my finance and title paperwork so I could get on the road with my “new to me” Jeep. The whole process from arriving at the dealer to driving away was about 2 hours and that included my test drive. I recommend Cross Chrysler and Mark for a straight forward no-nonsense sales transaction. More