
Cross Chrysler Jeep Fiat
Louisville, KY
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Scott was great, honest and quick they got me back on the road quick. I have always been told that its the dealership that makes the difference this time I would agree. road quick. I have always been told that its the dealership that makes the difference this time I would agree. More
We bought a '04 Jeep Wrangler and was completely satisfied with the jeep and the process of the purchase. Mark went above and beyond what you would expect from a sales associate. He made the purch satisfied with the jeep and the process of the purchase. Mark went above and beyond what you would expect from a sales associate. He made the purchase a wonderful experience. More
Stopped in at Cross Jeep because of the great selection of used and new Jeeps. Worked out a great deal and were satisfied with the purchase. The follow up after the sale is out standing. They constantly ke of used and new Jeeps. Worked out a great deal and were satisfied with the purchase. The follow up after the sale is out standing. They constantly keep in touch to make sure all is going well. Great dealership!! More
I highly recommend Cross. I have been a customer since July 2011 and have been completely satisfied with Mark and the level of service from Cross. Service department is first class. July 2011 and have been completely satisfied with Mark and the level of service from Cross. Service department is first class. More
We found our G8 GT on Cross's website and decided to go down to their dealership and check it out! Josh greeted us and told us that the car was still being detailed, but we could have a look at it, we too down to their dealership and check it out! Josh greeted us and told us that the car was still being detailed, but we could have a look at it, we took it for a test drive and fell in love. Josh was at all times very friendly and helpful, and a pleasure to do business with. My wife and I have sales experience and we both felt that Josh did a great job, and is an asset to Cross Chrysler. We recommend him highly to other prospective buyers. Greg and Renee More
We have bought (4) Jeeps from Bill over the past 6+ years! He is the most knowledgeable, friendly, caring sales representative we have ever dealt with. We will be back! years! He is the most knowledgeable, friendly, caring sales representative we have ever dealt with. We will be back! More
I really appreciate the effort that Bill Zhunga put into making the sale a smooth transaction. I felt comfortable doing business with Bill, and can say without a doubt that his professionalism far exceeds making the sale a smooth transaction. I felt comfortable doing business with Bill, and can say without a doubt that his professionalism far exceeds that of the average Sales Associate. I would expect that the next time I am in the market for a vehicle, that I will call Bill and give him the heads-up notice to see what he may have to offer. The dealership was clean & well represented by the staff. Good luck in your sales efforts Bill, though I doubt you'll need any luck! Stan More
Mark was great to work with and I felt he was very honest and helpful. He seemed genuinely concerned that I had the best buying experience possible. and helpful. He seemed genuinely concerned that I had the best buying experience possible. More
I have purchased two cars from Bill Zhunga and always found him to be very straight forward and honest. He worked hard for the sale - particularly the second time when Cross had to trade for the car I w found him to be very straight forward and honest. He worked hard for the sale - particularly the second time when Cross had to trade for the car I wanted. Service is very good. Their on-line appointment system is very convenient and now that they are open on Saturdays, the overall convenience factor has improved even more. They hold to their appointments and have always gotten me in and out quickly. The are very courteous and professional. More
Overall great experience. Drove to Cross - about 3 hours from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converte from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converter. Called our sales rep, Matty Ward. I bought the jeep as is - no warranty, but also bought an extended warranty. Unfortunately the extended warranty did not cover the catalytic converter. Matty and the Sales Mgr coordinated efforts with a dealer close to me and covered all repairs without hesitation. I am very pleased and will not only recommend them to others, but will go back there myself for my next vehicle. Thanks to the team at Cross!! More