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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,861 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,861 reviews

November 14, 2012

Overall great experience. Drove to Cross - about 3 hours from my home - to purchase a jeep seen on line. On the way home with the jeep the check engine light came on - diagnosed as failed catalytic converte More

by Dan Wheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matty Ward, Matty Ward
November 10, 2012

They ran my credit even though I didn't want it done, I was pre approved. Shady business tactics, then gave beat up rental. Beware More

by Mnewp001
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
November 10, 2012

Keith was very responsive and found the exact Jeep Wrangler that I preferred. He was in regular contact without being pushy. When the jeep arrived he was great about showing all of the essential fun More

by mbramer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 09, 2012

Wonderful experience, no run around, I had emailed Matty several times for about a month, all about the same vehicle, once I was finally ready to pull the trigger the entire process from start to finish was More

by bassmankc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matty Ward
November 06, 2012

Once again an overall positive buying experience. Looking back, I have purchased five vehicles over the years with Cross Motors. The main reason my wife and I return to Cross is the people. We feel very comf More

by mark melder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matt Ward
November 06, 2012

I have bought 4 Jeeps from Cross, my last 2 from Keith Linton. The customer service, price and overall experience was outstanding. I am very particular and specific of what I want and Keith has always b More

by msbenzing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Clark
November 05, 2012

I was shopping for my first new vehicle, and I knew exactly what I wanted. Cross didn't have my Wrangler on site in the color/options that I wanted. Keith searched until he found exactly the right Je More

by TeresaAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 05, 2012

The sales and finance team I worked with was very helpful. I was able to get exactly the Jeep I wanted in a very fast time frame to surprise my husband for his birthday and the sales person drove it More

by tracylalas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 05, 2012

Dealership was awesome! The experience was second to none staff was very knowledgable about the new wranglers and vehicles. Jason is the man to see if you need a new JEEP!! More

by TRAILCON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 05, 2012

This was around my 10th car from Cross. Started buying here in 1981! I would probably switch brands from Jeep if they ever closed. They feel like family. More

by JohnButts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Madison
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