
Cross Chrysler Jeep Fiat
Louisville, KY
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Jared Cross was great to work with, no pressure, no guessing on what was going on during the process. We knew he had the Jeep we had been looking for but weren't sure if we were ready. We just stopped guessing on what was going on during the process. We knew he had the Jeep we had been looking for but weren't sure if we were ready. We just stopped by the dealership to look on our way to Marion, Indiana for the weekend. Well after a few hours of "dealing" we traded in our Miata and our Dodge truck, the truck sight unseen. So they trusted us and we trustred them and got a great deal. Loving our new 2012 Jeep. Jared was great to work with as was the whole process. We got to go through the Jeep course as well. Will defiently go back to Cross Jeeps and Jared for our next purchase. Thanks Johnny & Teresa Wash More
Matty is a fine young salesman, This is the second vehicle we have purchased from him, Matty does not pressure you and gets the answers for all of your questions and concerns. We will buy again from M vehicle we have purchased from him, Matty does not pressure you and gets the answers for all of your questions and concerns. We will buy again from Matty Ward. Something people might want to know is Cross is also pet friendly. More
I went to Cross Motors to look at a new Jeep Grand Cherokee. I was meet in the lot by Mark Wilhoite, he answered several of my questions. I decided to test drive one of the Jeeps I had looked at, Ma Cherokee. I was meet in the lot by Mark Wilhoite, he answered several of my questions. I decided to test drive one of the Jeeps I had looked at, Mark let me know that he had another customer out on a test drive and sent Matty Ward out on a test drive with me. Matty Ward reviewed all of the features of the Jeep with me during the test drive. After the test drive I told Matty that I would come back with my wife in a couple of days to look some more. He took my information and did not try to rush or push me into anything. After a couple of phone calls with Matty checking what Jeeps he had available, my wife and i returned a couple of days later and purchased a 2013 Jeep Grand Cherokee Overland. Matty made the process easy for us and even scheduled time with me the next day to do a detailed review of the Jeeps features with me since we didn't have time when we purchased it. More
My first car purchase experience with Cross was best-in-class. My sales associate, Mr. Austin Luckett, was very knowledgeable and extremely professional throughout the entire transaction. The nego best-in-class. My sales associate, Mr. Austin Luckett, was very knowledgeable and extremely professional throughout the entire transaction. The negotiation and trade in process was handled very efficiently. My used car purchase was for a non-Chrysler brand and the car was immaculate and fairly and accurately represented. After the sale, I continue to get professional communications that are pertinent to my purchase and the ongoing maintenance of my vehicle. I would highly recommend Cross and Mr. Luckett. Best Regards, Bill Fuller More
I had recently found the vehicle that I was looking for I had recently found the vehicle that I was looking for at this dealership. I am very picky and meticulous about all the vehicles I have owned. I ha I had recently found the vehicle that I was looking for at this dealership. I am very picky and meticulous about all the vehicles I have owned. I have been searching for months for the right color combination and found the trade-in vehicle I was looking for. I called and asked for a used car salesman and was connected to Austin. I told him about the vehicle and the only problem I had was that I live in Michigan and the vehicle was in Kentucky. I explained how hard it was for me to buy a vehicle without inspecting and driving it. I received e-mail from Austin with several pictures of the vehicle. These pictures were great and he even took pictures of "flaws" like small scratches, etc. I requested some other pictures and received them immediately.He went the distance in setting me up with a Auto-Transport company and the vehicle was shipped to my work with no problems. I had questions about out of state taxes, title,lein holder information, etc. and Austin walked me right through all of it. I received text messages and phone calls from him after dealership hours and on his days off. I have owned over 25 vehicles in my life and it was the easiest dealership transaction that I have ever had. Dealership was on the ball and Austin took care of business. Thanks, Kevin T. (Michigan) More
I purchased a 2013 Jeep wrangler sahara unlimited this weekend. I began looking at cars a few weeks ago with Matty Ward. On our first visit, I test drove a vehicle and looked at several vehicles. I wasn't weekend. I began looking at cars a few weeks ago with Matty Ward. On our first visit, I test drove a vehicle and looked at several vehicles. I wasn't ready to make a decision and told Matty we would be in touch once we decided what to do. I was no pushy in the least, took my contact information and told me to let him know when I was ready to make a decision. He followed up with a professional email. When I decided I wanted to purchased, I called an spoke with Matty and told him we would be in. When we arrived, he was with other customers, but immediately arranged to have Austin help us out. Austin was great. I test drove another vehicle and decided it was the one I wanted. The negotiation was the easiest that I have had in purchasing a new car. No pressure, no haggling back and forth. Absolutely wonderful experience. Highly recommend cross motors More
Keith Linton at Cross Crysler Neep was the most polite, helpful, and effective car salesman I have ever encountered. I have bought at LEAST 7 new cars in my lifetime. With Keith Linton and Cross Jeep hone helpful, and effective car salesman I have ever encountered. I have bought at LEAST 7 new cars in my lifetime. With Keith Linton and Cross Jeep honesty and service are paramount. No tricks. What you see is what you get. I will ALWAYS purchase my vehicles from Keith and Cross Jeep!!! Jennie Gittings More
Keith Linton was a big help in finding a good used car for my daughter. He was very professional and fair. Felt that he treated me and my daughter well in the whole process. for my daughter. He was very professional and fair. Felt that he treated me and my daughter well in the whole process. More
Excellent experience. 8th car we have bought at Cross. The people there are easy to deal with. We have dealt with Cross since the early 1980s. The people there are easy to deal with. We have dealt with Cross since the early 1980s. More