
Cross Chrysler Jeep Fiat
Louisville, KY
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I rarely give the highest ratings but the sales team really delivered on price, timeliness, and competitive financing. I really kept them working to get the deal I needed and they delivered. Overall a really delivered on price, timeliness, and competitive financing. I really kept them working to get the deal I needed and they delivered. Overall a wonderful experience. More
Bill worked with me over the phone to get the car price I wanted. While I was driving to Cross Motors we came within $2000 of closing a deal and upon arriving I closed the deal $1000 higher then my target b wanted. While I was driving to Cross Motors we came within $2000 of closing a deal and upon arriving I closed the deal $1000 higher then my target but still felt I made a good purchase. I was in and out within 3 hours with the purchase of my new car and a trade in. A very satisfying experience! More
Found a great price online and drove from Nashville to Louisville just to get this deal. After our last car purchase experience we had sworn off traditional dealers, but with such a great price on the car Louisville just to get this deal. After our last car purchase experience we had sworn off traditional dealers, but with such a great price on the car I had been looking for, we gave it a shot. Austin was totally awesome, never any pressure but very knowledgable and showed the car very well-on the dealership's obstacle course! Would recommend this dealer to anyone for price, friendliness and excellent service. Even after we purchased the car, I texted Austin about how to use certain features and got prompt, friendly replies. THANKS!! More
Working with Bill was an absolute pleasure. The entire experience, from vehicle selection to delivery was handled professionally and in a very timely manner. Bill went out of his way to ensure the entire experience, from vehicle selection to delivery was handled professionally and in a very timely manner. Bill went out of his way to ensure the entire process was flawless and his commitment to ensure there were no unanswered questions was much appreciated. On top of the great sales delivery we love the Jeep Wrangler Unlimited! Thank you for the ownership and focus on the customer! More
This is my second purchase from Matty. He is VERY knowledgeable about the vehicles and helped me compare and went over the features in depth when I made the purchase. I have interacted with Cross fo knowledgeable about the vehicles and helped me compare and went over the features in depth when I made the purchase. I have interacted with Cross for three years now with two new Jeep Grand Cherokee Overland's. I LOVE both of these vehicles and love the service department. They are first rate, kind and straightforward. We went to another dealership in town and got the run around. Matty doesn't lie about the pricing. He even found that I qualified for $500 off from Jeep AFTER the deal was done. More
I purchased a Wrangler from Cross Chrysler Jeep this month and I love it! I would highly recommend contacting Cross salesman Matty Ward for your next automobile purchase, as he was very helpful in the month and I love it! I would highly recommend contacting Cross salesman Matty Ward for your next automobile purchase, as he was very helpful in the process. He always answered my questions and emails promptly. The finance department made the process of buying an automobile quick and easy. TJ Crawford More
Matty was the exact opposite of what you would expect a typical salesman to be; not pushy and very down to earth. He was very informed about the jeep he was selling us. I decided to shop around and called typical salesman to be; not pushy and very down to earth. He was very informed about the jeep he was selling us. I decided to shop around and called up some other dealers, locally and around other areas of the US. I gave matty the price and he matched it. I did the same with the "other" Jeep dealer in town and was essentially talked to like i had a third eye ball and dismissed. Anyways, I am very pleased with the whole buying experience, and to top it off they beat the USAA finance rate as well. Oh, we picked up a 2014 Jeep Grand Cherokee Summit Eco-Diesel. More
Our experience purchasing our new Chrysler was fantastic. The help we received after driving from Nashville, was unbelievable. We will definitely be recommending Cross to friends and family looking to purcha The help we received after driving from Nashville, was unbelievable. We will definitely be recommending Cross to friends and family looking to purchase a new Chrysler or Jeep. Thanks Austin and Matt!!! Chris and Christine Murray More
I had a wonderful experience and would reccommend Chrysler Jeep to anyone purchasing a car. Austin was very friendly and helpful. He was willing to answer or find the answer to any of my questions. H Chrysler Jeep to anyone purchasing a car. Austin was very friendly and helpful. He was willing to answer or find the answer to any of my questions. He gave a good amount of time including staying past the closing of the dealership until I was leaving with my van! More
Austin was a great salesman, answering all of my questions; he took the time to make our experience special. I have never purchased a vehicle from a dealership so I was skeptical at first, but Aust questions; he took the time to make our experience special. I have never purchased a vehicle from a dealership so I was skeptical at first, but Austin made the experience fun and I will be sure to refer my friends, family, and colleagues to this dealership for all their Jeep and Chrysler needs. I appreciate their honesty and commitment to customer satisfaction. Thanks so much for helping me find the perfect Jeep! :) Thanks, Jenny More