
Cross Chrysler Jeep Fiat
Louisville, KY
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06 grand cheeroke I previously just purchased a 06 grand cheeroke from cross. My experience at cross has by far been the best I have had at any car lot. We walked awa I previously just purchased a 06 grand cheeroke from cross. My experience at cross has by far been the best I have had at any car lot. We walked away with a great deal and the employees at cross made sure everything we wanted was taken care of. More
Fabulous Experience! I purchased a previously owned 2011 VW Jetta for my 17 year old daughter last night. The experience could not have been easier or more comfortable. On I purchased a previously owned 2011 VW Jetta for my 17 year old daughter last night. The experience could not have been easier or more comfortable. One big difference I noticed from other dealerships is that they let her test drive the car. Others had said she had to be 18. Our salesman was Matty Ward. He was knowledgeable, accommodating, and did not pressure us in the least. The business manager was also a delight to work with. He clearly reviewed the terms of the deal and the optional protections available. I did not elect to purchase any of the protection plans and, unlike what I have experienced at other dealerships, he did not try to pressure me and did not change the way he interacted with me as we completed the deal. I truly felt he just wanted to give me the opportunity to purchase the plans and wasn't just trying to make an extra buck. Also, the car was spotless and they still washed and vacuumed it while I was taking car of the paperwork. I believe we got a great value and will not hesitate to purchase from them again! More
Awesome Experience This has become the place to go for our family to get cars. I just got a 2015 Cherokee and I love! My salesman was Matty Ward, he is the best. He wen This has become the place to go for our family to get cars. I just got a 2015 Cherokee and I love! My salesman was Matty Ward, he is the best. He went over all the new features that my new Jeep has and called me the following week to see if I had any question about anything. This was the best sale experience I have had when buying a car. My sister and nephew has gotten cars here and now my mother-in-law is thinking about downsizing to a smaller suv. More
Call Roy Roy Twyman is a great salesman. His main goal is customer satisfaction and he delivers it! Cross Motors had the 2014 vehicle with low mileage that I Roy Twyman is a great salesman. His main goal is customer satisfaction and he delivers it! Cross Motors had the 2014 vehicle with low mileage that I wanted so I bought it there. I have owned my new Jeep Cherokee Trailhawk for 1 day and really like it so far. My Jeep Cherokee Trailhawk drives like a dream and I truly enjoy my V6 engine! If you have interest in a new vehicle, do call Roy. I am a long term customer of Cross Motors approximately 20 years having purchased prior a Grand Cherokee and Liberty. Have experienced some bumps within the service aspect of getting problems resolved, however, Kevin Moser and Greg Clark always put forth their best to attempt to get the mechanics to get it right. More
Very satisfactory online purchase. I purchased my Jeep Patriot online and it was the best sales experience I've had in a very long time. I'm from the Atlanta area and I test drove the P I purchased my Jeep Patriot online and it was the best sales experience I've had in a very long time. I'm from the Atlanta area and I test drove the Patriot but was unhappy with the dealerships in my area. I found my Patriot online at Cross and Keaton who answered the phone made the sale easy and quick. He answered all my questions, arranged all the paperwork by overnight mail and I had my Patriot within one week. There was no haggling and the price was right. Wouldn't hesitate doing business over the phone or online with this dealership. And I've never done business this way before. More
Matthew Beard.. the jeep guru I have always found that the best person to buy a car from is the person that owns the brand you are looking to buy! Matt is an awesome guy! I have always found that the best person to buy a car from is the person that owns the brand you are looking to buy! Matt is an awesome guy! More
Matty Ward- The Best Saleman I've Ever Dealt with I am sure I have owned over fifty vehicles in the last 22 years because I love unique vehicles so much. I had located a rare Jeep wrangler unlimited R I am sure I have owned over fifty vehicles in the last 22 years because I love unique vehicles so much. I had located a rare Jeep wrangler unlimited Rubicon X model at the Cross dealership via the internet and auto-trader. When I called to check the availability, I spoke with Matty Ward. From the beginning he was extremely helpful. He even was able to teach a 25 year Jeep enthusiast a few things about the current models. Hands down, this was my easiest vehicle purchase to date. It turned out that the price was so great that I was able to drive a trade-in from San Antonio, Tx, and drive the new Jeep back home while having a vacation along the way. I still saved thousands from purchasing the identical vehicle in my state. Matty Ward helped me to lock-in the purchase price and the trade-in value before I even made the trip. Both of which I thought were extremely reasonable. In fact I ended up saving so much that I was able to add a suspension lift and still come out cheaper . Matty's father Matt Ward was the gentlemen that helped me out in the finance arena. My background is in Finance and I do not know how he was able to locate the rate that he located. Of course, this saved me even more money and brought my out the door price lower than I would have ever imagined. The kind of integrity in this dealership is what sets it apart. I had left a few things in my trade-in vehicle and I was surprised to see when I drove up that the porter was already pulling these out for me. If this was not cool enough, the same guy helped me to switch out my own unique shift knob which in itself was a very unique design that I loved. In all I am very impressed with the quality and professional demeanor that the Cross dealership employees have. They are truly the difference in the dealership and other dealerships should strive to be like them. In an ever changing business world, I am glad to have found one place that still believes in customer service. Thanks again guys! More
Amazing customer service This was the second car I've purchased from Matty Ward, and both times it has been a great experience. He got me the car I wanted in my price range, a This was the second car I've purchased from Matty Ward, and both times it has been a great experience. He got me the car I wanted in my price range, and it took no time at all. The customer service at Cross is the best I've encountered, and they always have best prices around. More
Award goes to: MATTY T. WARD We rolled and totaled our 2005 Jeep Rubicon and thankful to be alive, we missed it and wanted to replace it (thank goodness for full-coverage). We kn We rolled and totaled our 2005 Jeep Rubicon and thankful to be alive, we missed it and wanted to replace it (thank goodness for full-coverage). We knew what we wanted and were checking out Cross's Wranglers. Matty introduced himself and impressed us with his knowledge of Jeeps. He took our email and whenever he got one in like we wanted he emailed the info with photos. After two failed attempts on Craigslist and Matty's hard work, Matty found what we were looking for!!!! Thank you Matt Ward, Matty Ward, and Cross Chrysler! More
Cross Jeep for the win I got exactly what I wanted from Cross. I had been to the lot several times and not found what I was looking for, but when I did the people there wer I got exactly what I wanted from Cross. I had been to the lot several times and not found what I was looking for, but when I did the people there were friendly and got me taken care of. I sent a friend there and they bought and I'll be taking my sister there as well. More