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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,927 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,927 reviews

September 04, 2025

As a repeat customer, I've had a great experience with BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide More

by dianaprince459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, BJ Cornell
September 03, 2025

Great experience with all departments but especially Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared tr More

by Kw2924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
September 02, 2025

We had a great experience at Cross! BJ was so helpful in answering all of our questions and exploring options. He made the process smooth and we are excited to be in the Jeep family now More

by akron021
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chase Vancelette, BJ Cornell
August 27, 2025

Service is amazing, right to the issue, how much is cost and how long it will take, Kelsi is on top of things and love that I can text and get a replay very soon. More

by vicedsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
August 27, 2025

BJ Cornell was great to work with. He made the whole experience as easy as possible and made sure the whole family was taken care of. We even got to take the new gladiator on the test More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
BJ Cornell
August 25, 2025

Stephanie was very professional, very courteous, will definitely go to cross when we are ready to buy our next jeep More

by doughboy8475
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
August 25, 2025

Great experience. Shawn, Mark, and Jeff were all outstanding and went out of their way to make sure all of the options we were looking for in a new purchase were inclu More

by Jobed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark. Jeff, Shawn Lopes
August 22, 2025

It was a pleasure working with BJ Cornell . .. a true professional! He took care of the process and addressed every question. More

by Willie Foster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
August 22, 2025

Always a great experience at Cross. Fast service even to replace tires last minute. Enjoy the atmosphere while waiting. More

by tcarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison, BJ Cornell
August 21, 2025

Cross was very responsive and accommodating. Both Shawn and Matt were very sure and compitent at their work. Very clean and good looking business, but then again I’m nutty about Jeeps. I More

by Kevinbiever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
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