
Cross Chrysler Jeep Fiat
Louisville, KY
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As a repeat customer, I've had a great experience with BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide BJ, who I believe is an exceptional salesman. I highly recommend visiting Cross for your car-buying needs. They prioritize customer care and provide honest information rather than pushy sales tactics. Their approach focuses on understanding what the customer truly wants and ensuring they find a solution that meets their needs at a fair price.ring they find a solution that meets their needs at a fair price. More
Great experience with all departments but especially Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared tr Sales with BJ Cornell. Did a great job with consultative sales and answering all of my questions. Didnt try to lead me at all - helped me compared trims which made it a great experience. Highly recommend BJ & Cross. More
We had a great experience at Cross! BJ was so helpful in answering all of our questions and exploring options. He made the process smooth and we are excited to be in the Jeep family now BJ was so helpful in answering all of our questions and exploring options. He made the process smooth and we are excited to be in the Jeep family now. More
Service is amazing, right to the issue, how much is cost and how long it will take, Kelsi is on top of things and love that I can text and get a replay very soon. and how long it will take, Kelsi is on top of things and love that I can text and get a replay very soon. More
BJ Cornell was great to work with. He made the whole experience as easy as possible and made sure the whole family was taken care of. We even got to take the new gladiator on the test He made the whole experience as easy as possible and made sure the whole family was taken care of. We even got to take the new gladiator on the test track which made a core memory for my daughter. If you are looking for a new jeep make sure to ask for BJ. More
Great experience. Shawn, Mark, and Jeff were all outstanding and went out of their way to make sure all of the options we were looking for in a new purchase were inclu Shawn, Mark, and Jeff were all outstanding and went out of their way to make sure all of the options we were looking for in a new purchase were included. The dealership offers a very clean environment and the entire team is very professional and focused on providing world class customer service. We traveled over 3 hours and left with precisely the vehicle we were looking for at an incredible rate. The 4x4 test course was the cherry on top. Would highly recommend this dealership to anyone shopping for great deals on all JEEP products. More
Cross was very responsive and accommodating. Both Shawn and Matt were very sure and compitent at their work. Very clean and good looking business, but then again I’m nutty about Jeeps. I Both Shawn and Matt were very sure and compitent at their work. Very clean and good looking business, but then again I’m nutty about Jeeps. I live about 80 miles away but I’m sure ill be back. More