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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,871 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,871 reviews

May 07, 2025

Enjoyed our experience with Cross! They are friendly, helpful and knowledgeable. Highly recommend! I would definitely buy from them again. Shawn Lopes was great to work with! More

by kccrosson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 08, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for the recommendation of our dealership & product specialist Shawn Lopes. We look forward to working together again in the future and finding you your next perfect Jeep!

May 07, 2025

I bought a Gladiator from Cross Chrysler. My salesman Shawn Lopes and manager Matt Beard was both a pleasure to work with. They’re efficient at getting back to you if you have any questions o More

by Matthew Dunlap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Shawn Lopes
May 08, 2025 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep Gladiator, Matthew. We're thrilled to have you apart of our Cross Jeep family, happy Jeeping!

April 30, 2025

Cross Motors and BJ Cornell made the buying experience enjoyable. BJ is very knowledgeable and did not rush the process. My Wrangler was delivered in perfect condition. Not one speck of dust or dirt. More

by pweller11006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Tony Whitehouse, Tyler Morrison, BJ Cornell
May 07, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5 star review of our dealership & product specialist BJ Cornell. We look forward to continuously working with you in the future!

April 29, 2025

Had a great experience with everyone at the dealership. Chris Gass was the first employee I interacted with. He answered all the questions he could, and found answers to questions he wanted 100% sure abo More

by sjemtrud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gass, Mark Yates, BJ Cornell
May 07, 2025 -

Cross Chrysler Jeep Fiat responded

Congratulations on your new Jeep, and welcome to the Cross Jeep family. We're so happy to have you apart and look forward to working together again in the future!

April 28, 2025

We worked with BJ at Cross. He was a pleasure to work with, very professional and accommodating. We never felt any pressure and I felt like he was looking out for us and our nee More

by kemiller1043
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
May 07, 2025 -

Cross Chrysler Jeep Fiat responded

Welcome to the Cross Jeep family, thank you for the 5 star review of our product specialist BJ Cornell!

April 24, 2025

We bought a new Chrysler Pacifica here and were very happy with the purchasing process. BJ was a pleasure to work with- fast, fair, and friendly. Thanks! More

by Cdingens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Apr 28, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for the five star review of our product specialist BJ Cornell. Congratulations on your new Chrysler Pacifica & welcome to our Cross Jeep family!

April 24, 2025

Very professional. I bought a jeep from them and we are In Connecticut. Bj made this very easy . More

by Frankrpatrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, BJ Cornell
Apr 28, 2025 -

Cross Chrysler Jeep Fiat responded

Hey Frank, we're happy to have Connecticut apart of our Cross Jeep family. Congratulations on your new Jeep, we look forward to working together again in the future!

April 23, 2025

Service department once again stepping up and meeting my needs. Excellent customer service and family oriented. More

by durkdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison, Kelsi Ferguson
Apr 28, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for the five star review of our service department. We're always here for any and all of your Jeep needs!

April 17, 2025

I’m over 2 hours away from Cross Motors and the experience was great. BJ was wonderful and accommodating to work with. More

by rcfarmstore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Apr 23, 2025 -

Cross Chrysler Jeep Fiat responded

Thank you for the review of our product specialist BJ Cornell & our dealership here at Cross Motors. We're happy to hear and look forward to working with you again in the future!

April 15, 2025

I bought a new Jeep Gladiator and it was a great experience. Between my wife and I we have bought about 15 jeeps since 2007. David Figg, and Matthew Beard were very helpful. More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Dustin Madison, Matthew Beard, David Figg
Apr 18, 2025 -

Cross Chrysler Jeep Fiat responded

Joe, we're so happy to welcome you & your wife back to the Cross Jeep family. We look forward to working with you for 15 more Jeeps in the future.

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