Cronin Ford North

My experience is on service, this does not apply to sales. I have had regular services done here as in a oil change with no complaints. I just had a recall done as well with no complaints, but I had a sales. I have had regular services done here as in a oil change with no complaints. I just had a recall done as well with no complaints, but I had a issue with my f150 engine making some rattling noise and a popping noise during acceleration and letting off the gas. The 1st appointment they test drove truck and heard what I was hearing and then had me drive the truck with a mechanic and he mentioned that he believed it was cam phasers going out, they then had there master mechanic drive the truck and he couldn't make it duplicate for him. They reset the pcm and told me to drive it and when my recall parts come in they would revisit it. Now in between appointments they truck still does what it has been doing, fast forward 2 weeks and they do the recall and tell me they couldn't get it to duplicate what they heard the first time having the truck. They give me my truck back and I drive not even a half a mile down the road and it's acting up still. I'm not sure if they just didn't want to fix it, or just not qualified to diagnose it and fix it. I definitely will not be returning here and I will not recommend anyone here for service work. More

Found the car online. Dealer responded quickly and were great about dealing on the phone before meeting. This was a 2 hour drive and I could not afford to “take a chance.” Dealer responded quickly and were great about dealing on the phone before meeting. This was a 2 hour drive and I could not afford to “take a chance.” Everything we talked about happened. It is helpful that we exchanged truthful information. I showed up 15 minutes before closing on a Saturday, and I was able to test drive and complete the deal. Some were willing to stay late. It was a great experience. More

The car was not what we were led to believe. The salesman was loud and obnoxious. When we decided not to buy the car no one said a word. The salesman was loud and obnoxious. When we decided not to buy the car no one said a word. More

No messing around! Got to the deal fast and was out the door. Friendly and fast. My kind of dealership Got to the deal fast and was out the door. Friendly and fast. My kind of dealership More

I worked with Chelsie Wilcox to get my car and my husbands, she was so fun and easy to work with. We got great deals on both of our Kia Sportages and I definitely reccomend asking for her! husbands, she was so fun and easy to work with. We got great deals on both of our Kia Sportages and I definitely reccomend asking for her! More

I have had a wonderful experience here with Chelsie she has been nothing but helpful and help me and my wife both get our cars I highly recommend asking for her!! has been nothing but helpful and help me and my wife both get our cars I highly recommend asking for her!! More

Outstanding service and very honest dealer. Robert was my salesman. Provided a discount over the phone and delivered the car at no charge. Recently I discovered the rear tires don’t match the n Robert was my salesman. Provided a discount over the phone and delivered the car at no charge. Recently I discovered the rear tires don’t match the new tires on the front which is bad for all wheel drive vehicles. I call Robert to no hesitation they replace them free of charge! My next car will be from this dealership More

My experience as a return customer to Cronin . .has been in 1 word ..EXCEPTIONAL... from Chelsea my salesperson ..to Bob Reichard my go to for all needs ...to DJ and his team in Service for there .has been in 1 word ..EXCEPTIONAL... from Chelsea my salesperson ..to Bob Reichard my go to for all needs ...to DJ and his team in Service for there work ....to Devin who handled all my financial needs ...to Michelle who took all my phone calls and saw to it they were returned ... A special kudos to Chelsea who expedited my latest purchase w trade in ...all the way from making the deal ..to changing over the plates .she was ahead of the game and completed all ..in what must have been Record time ... Also ..I can't say enuf about Bob .. Great guy and on point manager .. Cronin Ford ...Second to None ... More