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Criswell Nissan - Service Center

Germantown, MD

4.5
499 Reviews

499 Reviews of Criswell Nissan - Service Center

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October 24, 2024

CRISWELL NISSAN GREAT SERVICE! ADVISED WHAT WAS NEEDED AND COMPLETED SAME DAY GREAT JOB! GOTTA LOVE SAME DAY SERVICE More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAI, ROB AND DEUCE
Oct 25, 2024 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We are happy to see we met your expectations and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 23, 2024

Always great customer service! Deuce maintains great communication and goes above and beyond to provide the best services and experience. Criswell Nissan has great spaces, and coff More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Criswell Nissan responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. We appreciate this positive feedback and look forward to your next visit with us!

October 16, 2024

Took less than one hour to change oil and rotate the tires very god job More

by baltobirdsx2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Oct 16, 2024 -

Criswell Nissan responded

Thanks so much for taking the time to let us know you were satisfied with the timely service you received at Criswell! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 13, 2024

Pai was the best. Greatly appreciated for his help. Surely look for him when you come to service your car problems. More

by LoveMyX5
Recommend Dealer
Yes
Employees Worked With
Pai
Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback about our staff! Don't hesitate to reach out if we can be of further assistance.

October 11, 2024

Good. Adding a post service car wash option could be really nice for convenience purposes More

by Car
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for choosing Criswell and taking the time to share this feedback. We hope to see you again when your vehicle is due for its next routine service visit.

October 09, 2024

Criswell always takes care of my car and is easy to deal with. You can tell they care not only about your car but also about you and your passengers to make sure you’re safe. More

by GreeksinMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Crabbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashanti Shackleford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pai deserves 5 stars, Ericka Escobar, Rubin Ferreira, Eric Engram
Oct 09, 2024 -

Criswell Nissan responded

Our top notch team is here to provide for all of your automotive needs, and it's rewarding to know you can depend on them to provide an excellent service experience. We value your business and look forward to working with you again.

October 05, 2024

Always a pleasure dealing with Criswell The staff is very helpful and professional. They know what they’re doing and take care of the customer. I I enjoy going there. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback! We look forward to seeing you soon!

October 04, 2024

Always great service dealing with Criswell personnel, courteous, and very professional. They handle my car with kid gloves like it was their own car. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Criswell Nissan responded

It's rewarding to know you can depend on our team to provide an excellent service experience. We look forward to working with you again!

October 04, 2024

It was good that you could service my car on the same day but I was disappointed that you still billed for 90 minutes when the job took less than 30 minutes. More

by grobinson2040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pia
Oct 07, 2024 -

Criswell Nissan responded

Thank you for choosing Criswell. We value the opportunity to work with you and appreciate these comments. We sincerely apologize for the longer than anticipated wait time and welcome you to reach out to our manager with any questions about this service event. We truly hope your next visit with us is more positive and meets your expectations.

October 02, 2024

The service was good. Everything went well they checked everything and even the shuttle service was good More

by savd2praze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Oct 02, 2024 -

Criswell Nissan responded

We're happy to hear you enjoyed an overall outstanding service experience! We hope to see you again when your vehicle is due for its next routine maintenance visit.

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