Criswell Nissan - Service Center

Mark took real good care of me during the whole process and kept me up to date on the progress of my car being fixed. and kept me up to date on the progress of my car being fixed. More

Fast and good service. Friendly staff who explained everything they were going to replace in the car. Friendly staff who explained everything they were going to replace in the car. More

As always, it was excellent service for my vehicle and friendly customer experience from the staff. friendly customer experience from the staff. More

Mark has been my service rep and is thorough,knowledgeable, and respectful. I anticipate a positive long term relationship with the service dept and dealership, thorough,knowledgeable, and respectful. I anticipate a positive long term relationship with the service dept and dealership, More

It is the the only dealership that my wife and myself take ours cars for services. take ours cars for services. More

It was ok… I miss the best customer service of Mr Deuce. Thank you ! He needs to training everyone!! Thank you ! He needs to training everyone!! More

To start the lady was rude and acted like she did not wanted to help. Nice to everyone else, Then act nice when time to pay. 🙄 The previous time of service I was not told I will need tires next time or wanted to help. Nice to everyone else, Then act nice when time to pay. 🙄 The previous time of service I was not told I will need tires next time or soon. I was told my tires were green all good, my recent visit I NEED TIRES. I wasn’t prepared for service add ons I asked how much to try to prepare my self and was more than was told even with coupons. Also my other car I was told car key batteries last more than a year, my battery has died 3 TIMES AND now on the 4th time this year same location. I don't know what’s going on but I should not have to pay for another battery co. Needs to do something. More

Mark was easy to work with and provided great service when I brought my car in to get serviced. when I brought my car in to get serviced. More

Germantown Nissan was great, fast and great customer service. Completed oil change while I waited. service. Completed oil change while I waited. More

As always, they are very professional and knowledgeable. They kept me updated on the status of my vehicle. They kept me updated on the status of my vehicle. More