Criswell Nissan - Service Center

They were able to resolve my issue immediately and my car was returned in a timely manner. car was returned in a timely manner. More

The service attendant was too snorty for me and was not clear in explaining herself. Seems to have personal issues so early in the morning clear in explaining herself. Seems to have personal issues so early in the morning More

My service rep. Erika at the Germantown location always keeps me in the know when I take my car in for service. Criswell dealerships has been my service centers s Erika at the Germantown location always keeps me in the know when I take my car in for service. Criswell dealerships has been my service centers since I bought my 2010 Dodge Journey, then my 2017 Nissan Murano, now they are serving my 2019 Nissan Altima. Their dealerships are always clean. Their staff are always very professional. More

The service provided at this dealership was excellent. I am satisfied with the customer experience I am satisfied with the customer experience More

My vehicle was in and out quickly. The service employees were professional and easy to work with. Just beware, Criswell charges a 3% surcharge if you opt to pay with credit card. The service employees were professional and easy to work with. Just beware, Criswell charges a 3% surcharge if you opt to pay with credit card. More

Mark provided an excellent service. The car was serviced within the promised time. No hassle The car was serviced within the promised time. No hassle More

Quality work done on time. Not necessary to type fifteen words, but will do it anyway. Not necessary to type fifteen words, but will do it anyway. More

I didn’t like the customer service. I came yesterday for an oil change. This was my first and last time I came yesterday for an oil change. This was my first and last time More

Mark was friendly, courteous, and carefully explained my choices and the situation with my car. He was accommodating and answered all my questions. I was very pleased with the service and will certainly ask choices and the situation with my car. He was accommodating and answered all my questions. I was very pleased with the service and will certainly ask for Mark again. Thank you for a good experience! More

Always excellent customer service. Erika heard my concerns and addressed them promptly by asking one of the mechanics ride with me to listen to the noise under my Murano. Erika heard my concerns and addressed them promptly by asking one of the mechanics ride with me to listen to the noise under my Murano. More