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Criswell Nissan - Service Center

Germantown, MD

4.5
466 Reviews
Call Service Center (301) 825-5993

466 Reviews of Criswell Nissan - Service Center

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November 19, 2023

Excellent service and service team. Very professional and friendly from start to finish.. Mark and Deuce were great! More

by sissynatoli1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Nov 20, 2023 -

Criswell Nissan responded

It's great to see you were pleased with your overall experience at Criswell! We value your business and look forward to your next visit with us.

November 15, 2023

Debit card machine doesn’t work after multiple retry so we end up paying 3% extra and no one was there in account section. Representative should be interactive and try to listen customer and should not ru More

by rahulljoshii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ericka Escobar
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Criswell Nissan responded

Thank you for sharing this feedback. We apologize for any inconvenience and hope your next visit with us is a better experience.

November 15, 2023

I was able to get service without having to wait and I was very pleased with how rapid the service was done. More

by ERWIN.JAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Erbling
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Nov 16, 2023 -

Criswell Nissan responded

It's our pleasure to help! It's great to see everything was completed quickly and to your satisfaction by the friendly and professional staff at Criswell Nissan. Don't hesitate to reach out if we can be of service to you in the future.

November 14, 2023

We worked with Enrique and he was AWESOME! ! Enrique and his team really made the car shopping experience pleasant and easy. I highly recommend working with him! More

by avisimi
Recommend Dealer
Yes
Employees Worked With
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Criswell Nissan responded

We're thrilled to see you had a fantastic car buying experience! We hope you enjoy your vehicle and welcome you to reach out if we can be of further assistance.

November 13, 2023

Outstanding service as usual. Went to the dealership for a oil change and tire rotation. Was told it would be 454 minutes and it was actually less. Keep up the great work. More

by RetiredandTired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Nov 15, 2023 -

Criswell Nissan responded

We're happy to see we met your expectations! Thanks for allowing our skilled staff to provide the routine service your vehicle needs to stay well-maintained. We look forward to seeing you soon!

November 12, 2023

The staff and service here are wonderful - thanks so much! We have been coming here for years and will definitely be back! More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Criswell Nissan responded

It's wonderful to know you can rely on our top-notch team to deliver a quality service experience each time you visit! We look forward to seeing you soon!

November 12, 2023

Ericka always takes good care of me. She knows her customers and takes good care of us. More

by milesmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Criswell Nissan responded

Thank you for taking the time to highlight the efforts of our staff! We value your business and look forward to your next visit with us.

November 11, 2023

Consistently good customer service and great value for the dollar, I’ll be back for sure! More

by Paul S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Nov 15, 2023 -

Criswell Nissan responded

Our team works hard to ensure every customer has a great experience, and we're happy to see you were pleased with your visit to Criswell. We look forward to seeing you again!

November 11, 2023

Great service and Erica’s wonderful . She shared a coupon to help with a high price More

by tammy.bowser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Criswell Nissan responded

It's our pleasure to help! Don't hesitate to reach out if we can be of further assistance.

November 11, 2023

Great experience with mark, he lets me know the right timely recommendation and great deals More

by JAZMINE889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Erbling
Report | Print
Nov 15, 2023 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We're happy to help with any of your automotive needs and welcome you to reach out if we can help in any other way.

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