Criswell Nissan - Service Center

Courtesy and professional . Neat place with a great space to wait while your car is being serviced. Neat place with a great space to wait while your car is being serviced. More

Deuce was very responsive and kept me informed of the status of the vehicle. thanks status of the vehicle. thanks More

We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase of our recent car, we worked with Elizabeth who was outstanding. Elizabeth's knowledge, expertise, and enthusiasm are evident. She knew every aspect of the car, and I believe she went above and beyond to ensure that I had all the information I needed to make an informed decision. Her exceptional customer service made me feel like a valued repeat customer, and she reached out to me on a couple of occasions after the purchase to ensure I knew how everything worked and that I was happy with the purchase. While Elizabeth was with another customer when I returned a couple of days later with some questions, her colleagues Enrique and Wayne were extremely enthusiastic and helpful to answer my questions in her place. When it came time to hand me off to Rubin the Sales Manager, I felt Rubin did a good job explaining the different deals and options for financing the car. He ensured there would be no surprises when I was handed off to sign the financing paperwork. Bottom line is I am very grateful for the team effort and very happy with my purchase. More

Always get good service. Service advisor do a good job of keeping you informed about your service needed for your vehicle. Service advisor do a good job of keeping you informed about your service needed for your vehicle. More

Wait time is too much and everything is over priced. every work is priced too much in the name of nissan original parts and labour. every work is priced too much in the name of nissan original parts and labour. More

Service Manager was not pleasant. No expressions or polite greeting. No phone call or text to let me know the car was done. I had to call after 4 hours. No expressions or polite greeting. No phone call or text to let me know the car was done. I had to call after 4 hours. More

The worst experience ever ! The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to The service advisor Ericka has a nasty attitude! The service manager Duece doesn’t take responsibility for his employees actions. Didnt even want to address the condescending Tone I was spoke to in by the service advisor. More

Courtesy and prompt service was excellent . ,launge area is accommodating ., Nice show room and nice cars ,launge area is accommodating ., Nice show room and nice cars More

The team is very professional. Keeps me informed and is efficient. They make recommendations and are helpful Keeps me informed and is efficient. They make recommendations and are helpful More

I was in and out of the dealership very quickly and satisfied with my service. I appreciate Ericka keeping me informed. She is always kind and friendly, I have been going to Criswell for several years satisfied with my service. I appreciate Ericka keeping me informed. She is always kind and friendly, I have been going to Criswell for several years. More