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Criswell Nissan - Service Center

Germantown, MD

4.5
501 Reviews

501 Reviews of Criswell Nissan - Service Center

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April 11, 2024

Good customer service. Everything was explained in detail prior to any work being done. Very satisfied More

by CEKIPPINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Sterling
Apr 11, 2024 -

Criswell Nissan responded

It's great to hear you were satisfied with the service you received at Criswell. We hope to be of service to you in the future.

April 04, 2024

I was satisfied with the service as they efficiently resolved the issue while maintaining quality standards. Dalton is a commendable individual, demonstrating both professionalism and kindness. In a More

by WANJIAO03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Apr 11, 2024 -

Criswell Nissan responded

Thank you for sharing this feedback. While we are happy to see you were pleased with the service you received, we apologize for any inconvenience regarding our Saturday service hours. We do encourage you to reach out to one of our team members to discuss possible options

April 01, 2024

Good customer service in the service garage. Deuce is always a pleasure to talk to as well More

by meschuster28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton
Apr 01, 2024 -

Criswell Nissan responded

It's great to know you can depend on our staff to provide excellent customer care and high quality vehicle service. We value your business and look forward to the next opportunity to work with you.

March 31, 2024

The service technician Dalton was very friendly and helpful. He has great customer service qualities and was very attentive to my car concerns. It was a great experience. I highly recommend Criswell Ni More

by LAVALDIVIESO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Apr 01, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback! We value your business and look forward to working with you in the future.

March 29, 2024

Every time I bring my car to criswell I am treated very professionally. Work is done quickly and I am kept informed with the progress. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Criswell Nissan responded

It's great to know you can count on our top notch team to provide an excellent service event each time you visit our dealership. We look forward to seeing you soon!

March 28, 2024

My appointment was for 10 AM. The Express service assistant Braden Robar was courteous and professional. We discussed the multi point maintenance I wanted to be performed and th More

by WHETRO3017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden Robar and David Guandique
Mar 29, 2024 -

Criswell Nissan responded

Thank you for taking the time to share this positive feedback! We value the opportunity to provide the routine maintenance your vehicle needs to stay in great running condition and hope to be of service to you in the future.

March 24, 2024

Easy process! Didn’t have an appt but still in and out in a reasonable timeframe. More

by NICOLEJENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Escobar
Mar 25, 2024 -

Criswell Nissan responded

It's great to know we could really help you out! We hope to see you again when your vehicle is due for its next routine maintenance visit.

March 23, 2024

Good service in the least visit with the gentleman who recibe my car good service More

by atiquizaya8@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Mar 25, 2024 -

Criswell Nissan responded

Thank you for sharing this positive feedback! We hope to see you again when your car is due for its next service visit.

March 22, 2024

The service center and staff was very professional friendly. The facility was very clean, the waiting area was very comfortable More

by ROGERJONES677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Mar 25, 2024 -

Criswell Nissan responded

It's wonderful to know you enjoyed an all-around outstanding experience at Criswell. We value your business and hope to be of service to you in the future.

March 22, 2024

Excellent personal service. Resolved the issues , while I waited, which is appreciated. Dalton took care of me well. More

by renate.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
Mar 25, 2024 -

Criswell Nissan responded

Our goal is to provide standout customer care and high quality vehicle service, and it's rewarding to know you were pleased with your experience at Criswell. We welcome you to reach out if we can help in any other way.

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