Criswell Nissan - Service Center

Extremely friendly, professional, and helpful. I would recommend anyone to go to this location. I always experience good customer service. I would recommend anyone to go to this location. I always experience good customer service. More

I recently had the pleasure of getting my car serviced at Criswell Nissan and the service representative Mr. Pai was exceptional and I couldn't be happier with the experience. Mr. Pai is incredibly knowledg Criswell Nissan and the service representative Mr. Pai was exceptional and I couldn't be happier with the experience. Mr. Pai is incredibly knowledgeable about car maintenance and quickly diagnosed and fixed the brake issue that had been troubling me. Not only did he expertly address the problem, but he also went above and beyond to ensure I received the best service possible. His dedication to customer satisfaction and his willingness to go the extra mile truly set him apart. I am extremely satisfied with the service provided and highly recommend Criswell Nissan to anyone in need of car repairs. More

Always a pleasure dealing with Criswell Nissan. Very professional and always take care of the customer. I highly recommend them Very professional and always take care of the customer. I highly recommend them More

Excellent service Thanks I will recommend to all my friends Please keep up the good work friends Please keep up the good work More

Communication was the biggest issue this time around (went in for a rim repair). I called ahead asking if I can make an appointment, the answer was no and to drop of the day before or the day of in the (went in for a rim repair). I called ahead asking if I can make an appointment, the answer was no and to drop of the day before or the day of in the morning. I arrived around 930am and was told that it might not be serviced that day as they weren't aware I was coming and they had no one else there for rim repair but was told I could leave it "just in case" and I'd get a call later to confirm. I also got a text stating that I'd be getting charged which isn't true as this was an add-on package I purchased, when I replied to the text asking about charges I didn't get a response - I had to call to get an answer that there would be no charge. Overall, the representative didn't seem to care, didn't even care to ask how I'd get back home and if I needed a shuttle to my destination. I got a call a few hours later stating that it was ready, once again, didn't ask if I needed a shuttle to pick up. Thankfully, both times, I was able to get a ride there and back. Communication is key, this wasn't a good visit - sadly. More

Neither manager not rep look for customer. Not satisfied this time. Did not talk of recall or service specials Not satisfied this time. Did not talk of recall or service specials More

Everything was great as usual Everything was good as usual. Good customer service at service department. was good as usual. Good customer service at service department. More

The dealership is great Duece is great to work with. I only service my car at nissan I only service my car at nissan More

Great service. Car was ready when promised. Our service advisor was responsive and kept us updated. Car was ready when promised. Our service advisor was responsive and kept us updated. More

The dealership did good work on my Nissan Altima. Service and deals are highly important. Service and deals are highly important. More