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Criswell Nissan - Service Center

Germantown, MD

4.5
499 Reviews

499 Reviews of Criswell Nissan - Service Center

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August 13, 2024

The customer service is ALWAYS top notch! I would not take my vehicle anywhere else! More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Aug 13, 2024 -

Criswell Nissan responded

It's wonderful to know you can count on our top notch team to provide an exceptional customer service experience each time you visit. We appreciate this positive feedback and look forward to seeing you soon!

August 07, 2024

The staff at Criswell Nissan provides exceptional customer service. Pai, who has returned to Nissan, consistently offers helpful assistance and keeps customers informed about their vehicle's progress More

by JARAGUA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
Aug 08, 2024 -

Criswell Nissan responded

It's our goal to offer a simple and seamless service event, and it's great to know you had a positive experience. We hope to be of service to you in the future.

August 06, 2024

Criswell Nissan is the best place to take your Nissan for care. They have great customer service skills. More

by philaisha.carter09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
Aug 08, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback! We look forward to working with you again!

August 05, 2024

The service was done very professionally to my satisfaction. The service department attendant did a good job explaining to me the service and what to expect gor the next few visits. More

by LEAL2600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Aug 06, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! It's great to see you had a positive service experience. Please give us a call or stop by if you have any other questions or concerns about the service your vehicle needs to stay well maintained.

August 04, 2024

Great communication and service! Service rep was courteous, informative, and efficient. The problem with my Rogue was found and dealt with professionally. More

by jwolfgram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not known. On duty 8/3
Aug 06, 2024 -

Criswell Nissan responded

Thanks for taking the time to let us know how we are doing. We appreciate this positive feedback and welcome you to reach out if we can be of additional assistance.

July 31, 2024

enrique was an amazing asset in my car buying process! he helped me look for the perfect car that i want as well as giving me the best offers ! More

by ronaldrsaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Criswell Nissan responded

Awesome! Our staff works hard to help you find the right vehicle at the right price, and we're thrilled to know you were pleased with your Criswell experience. Please give us a call or stop by if we can help with any of your other automotive needs.

July 26, 2024

That was very nice and fast service thank you, very much. !,very sure I'll be back to you guys. More

by gersantmontano69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Sotelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar, Rubin Ferreira, Elizabeth Velasquez
Jul 29, 2024 -

Criswell Nissan responded

Thanks for taking the time to let us know everything was completed quickly and to your satisfaction! We look forward to your next visit with us.

July 24, 2024

Criswell Nissan is my second home. I always go there for service my services needed. More

by LITAHURSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Criswell Nissan responded

It's wonderful to know you can rely on our team to provide excellent customer care and high quality vehicle service. We look forward to seeing you soon!

July 22, 2024

I always receive great service at Criswell Nissan. The employees are always very helpful, and always greets you with a smile. More

by josiahwri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Sterling
Jul 23, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! We value the opportunity to work with you and truly appreciate your kind comments.

July 17, 2024

I had my car come to you for repairs. You said everything was fine except for some cables that weren't tied up. 6 days later the car stopped on a dangerous bend. It was transported to Exx More

by ivoire.vision
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Gargiulo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ericka Escobar
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