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Criswell Nissan - Service Center

Germantown, MD

4.5
426 Reviews
Call Service Center (301) 825-5993

426 Reviews of Criswell Nissan - Service Center

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November 18, 2024

The Criswell service department has been very helpful with expeditiously performing recalls and regular maintenance. More

by kenneth.zielinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Criswell Nissan responded

Our skilled staff is here to help with all of your automotive needs, and we are happy to hear you can depend on us to help keep your vehicle well maintained. We look forward to seeing you soon!

November 12, 2024

Great service, nice people and help me to save money in my brakes. I totally recommend Criswell Nissan!! More

by KATYFORGANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai and Deuce
Report | Print
Nov 12, 2024 -

Criswell Nissan responded

Thanks so much for sharing this wonderful review! We value your business and sincerely appreciate your recommendations.

November 09, 2024

Great, but expensive like most dealers. I would have like a free car wash to go with it. More

by neal.bertrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Criswell Nissan responded

Thank you for sharing this feedback. We value your business and appreciate you taking the time to tell us about your experience. We truly hope you'll continue to choose Criswell for all of your automotive needs.

November 02, 2024

The service was Great! Although wait time was longer than expected. However the customer is was wonderful! More

by adriadeniise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pai
Report | Print
Nov 03, 2024 -

Criswell Nissan responded

Thanks for choosing Criswell! We apologize for the extended wait time and hope your next visit with us meets your expectations.

October 30, 2024

Excellent customer service, qualified technicians, Trusted place to perform all automotive mechanics services in one place. More

by Jesse Savinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2024 -

Criswell Nissan responded

It's wonderful to see you can rely on our team to provide all the automotive services you need to keep your vehicle in great running condition! We value your business and look forward to working with you again.

October 24, 2024

CRISWELL NISSAN GREAT SERVICE! ADVISED WHAT WAS NEEDED AND COMPLETED SAME DAY GREAT JOB! GOTTA LOVE SAME DAY SERVICE More

by DAVE@STUMPINSURANCE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAI, ROB AND DEUCE
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Oct 25, 2024 -

Criswell Nissan responded

Thanks for sharing this positive feedback! We are happy to see we met your expectations and look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 24, 2024

Cruz recommended tires on my last service so the car was just brought back to have the tires replaced. They always do a good job and I appreciate their service. More

by Gpmargelos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Criswell Nissan responded

It's our goal to offer a great service experience, and we're happy to see you can depend on our team to provide an all-around outstanding visit each time you bring your vehicle to our dealership.

October 23, 2024

Always great customer service! Deuce maintains great communication and goes above and beyond to provide the best services and experience. Criswell Nissan has great spaces, and coff More

by pzapata01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Criswell Nissan responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our customers. We appreciate this positive feedback and look forward to your next visit with us!

October 16, 2024

Took less than one hour to change oil and rotate the tires very god job More

by baltobirdsx2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Thorner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Ransome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ericka Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Criswell Nissan responded

Thanks so much for taking the time to let us know you were satisfied with the timely service you received at Criswell! We look forward to seeing you again when your vehicle is due for its next routine maintenance visit.

October 13, 2024

Pai was the best. Greatly appreciated for his help. Surely look for him when you come to service your car problems. More

by LoveMyX5
Recommend Dealer
Yes
Employees Worked With
Pai
Report | Print
Oct 14, 2024 -

Criswell Nissan responded

Thanks so much for sharing this positive feedback about our staff! Don't hesitate to reach out if we can be of further assistance.

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