Criswell Nissan

Gary and Kwame were straight forward to explain on Nissan Rogue and did not force to buy. The Price quote was also reasonable in comparison to other dealers, who insisted to visit first and then only have qu Rogue and did not force to buy. The Price quote was also reasonable in comparison to other dealers, who insisted to visit first and then only have quote and that too was higher. At Criswell bargain was done in single attempt to accommodation and have long term customer relationship. The promise for post service is convincing and inspite of distance from home; as a customer, one would like to visit Criswell. Thanks to Gary and Kwame and also Krystie for excellent customer service; inspite of scheduled early closing on memorial day and working much beyond close time. More

I always shop for my cars at Criswell I have been dealing with this dealership for over ten years. The service is great the prices are excellent I would rate this dealership a five star and I will continue with this dealership for over ten years. The service is great the prices are excellent I would rate this dealership a five star and I will continue to purchase all my cars thru them More

Eric was very helpful in explaining the different features of the car and the advantages of some of the features over convensional features found in other cars. Eric was very instrumental in making t features of the car and the advantages of some of the features over convensional features found in other cars. Eric was very instrumental in making this deal happen and after using the vehicle for about 2 weeks now, I have no regrets what-so-ever. Thank you Eric. -Sanjiv More

Everything was great...Mr. Otechere was very professional and friendly. I would recommend this dealership to anyone. It was an overall great experience. Thank You David C. Ing and friendly. I would recommend this dealership to anyone. It was an overall great experience. Thank You David C. Ing More

Kwame is very professional and very knowledgeable on the Rogue. He covered every feature of the car being very careful and patient to explain each item to me. Kwame also set up my bluetooth. I already fe Rogue. He covered every feature of the car being very careful and patient to explain each item to me. Kwame also set up my bluetooth. I already feel comfortable in my new Rogue SV with SL package. I also dealt with Gary & Jeremy. I have actually been dealing with Jeremy for quite a few years as I owned a 2003 Murano before purchasing my new Rogue. I have found everyone I dealt with a Criswell to be very helpful and accommodating. They go out of their way to satisfy me the customer. I just met Kwame during this sale but I feel I have already created a bond with him. He makes you feel very at ease and comfortable with coming to him with any question. In all my years of buying cars I've never felt more comfortable dealing with a dealership than I feel with Criswell. I think this dealership is run like a "well oiled machine". It is a pleasure to do business with Criswell in Germantown, MD. More

I'm about to say forget it because no one there gets back to me.. It's really upsetting. I don't know what else to do. I have to call 100 times to get someone to help me.... I think it's horrible that im Goi to me.. It's really upsetting. I don't know what else to do. I have to call 100 times to get someone to help me.... I think it's horrible that im Going to this extent to get info from anyone. Ive been told 3 different things. Clearly my business I worth very minimum to any one there. Im not an ideal customer... But I am still one. More

This was the first time I bought a car ever, and I would recommend this dealership to anyone. Up until this point I had been given cars by my parents. having been in the DMV for over 11years without a car, recommend this dealership to anyone. Up until this point I had been given cars by my parents. having been in the DMV for over 11years without a car, I thought I was time that I invest in an automobile. I had a very good experience with Eric Konan and David Emani. The two men were professional and fair. Despite my anxiety of being taken advantage of, they consistently assured me that they were providing me with a fair price by pulling up comparable prices in the area. Having been to other dealerships in the area, I came to realize that they car I eventually purchased was the best deal. I even went to Virgina and their cars were not clean and suspect in quality. I am not a fan of the carfax report because those are based on self reports, and I am certain that the car I drove in Virgina had been in an accident, despite having a clean carfax report. The other Nissan dealerships i had gone to in MD were not willing to compromise on their price, even on a used car. These guys were willing to work with what I had and still get me driving the car I wanted. I would cation anyone who is in the market to buy a car, to watch out for the extra added cost at the end of a car purchase. Things can add up pretty quickly if you don't watch out. Also, when you settle on a price, add $200 dollars to it, since their is an "UN-aviodable" processing fee! More

This was our first time after quite a while buying a car. We visited a number of dealerships before coming to Criswell Nissan. We were initially looking for a good a deal on a lightly used used car. Eric sho We visited a number of dealerships before coming to Criswell Nissan. We were initially looking for a good a deal on a lightly used used car. Eric showed us some used cars but after he told us of the great deal on used cars, we changed our minds. Throughout the process, Eric was patient, guiding us through the process, and always ready to explain any benefits and costs of the different aspects of the package. He made us sure that, unlike other dealerships, Criswell Nissan was on our side, mainly happy to sell their good cars. He friendliness and knowledge made us certain that we were in good hands. We went away from the dealership, believing that we had the best deal we could have gotten for the money we were willing to pay. He is an absolutely great salesman. Great job. More

Eric was a very friendly guy who helped out in all aspects of car buying. This was my first time buying a car but I felt like Eric is very helpful to his customers and wants the best for everyone. aspects of car buying. This was my first time buying a car but I felt like Eric is very helpful to his customers and wants the best for everyone. More

I spent 3 days with this dealership working out a deal to I spent 3 days with this dealership working out a deal to lease a new Altima. Both my husband and myself were most impressed with our sales associate I spent 3 days with this dealership working out a deal to lease a new Altima. Both my husband and myself were most impressed with our sales associate, Kwame Otchere. He was truly a professional in all aspects. His knowledge of the cars was outstanding, along with his patience in having me look at multiple models and test drive. Additionally the dealership representative, both Gary and Mike made the process easy and expedient. We were out of there in 2.5 hours today with my new car with tags on it. I highly recommend this dealership and the 3 gentlemen I dealt with. More