Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Both Dante and Gary were professional, direct and fair. They did everything that they could to make our car buying experience a positive one and they succeeded. Criswell was recommended to us after a terr They did everything that they could to make our car buying experience a positive one and they succeeded. Criswell was recommended to us after a terrible (and long) interaction with a Virginia dealership and we traveled from Northern Virginia to meet with them. Gary had detailed what they could do and that is exactly what they did. All of the staff that we encountered were pleasant and seemed to not only thoroughly enjoy their work, but helping us with our purchase as well. On a mid-April Friday afternoon with gorgeous 70 degree temps outside, that is saying alot. We are thrilled that we took the chance and went to Germantown where within less than 2 hours we were driving home our new car! Thank you. More
I have been a loyal customer to Nissan for almost 10 years. The experience at this dealer was pretty good, I was very sitisfied with the service, they work with you, they listen to you, they'll try to f years. The experience at this dealer was pretty good, I was very sitisfied with the service, they work with you, they listen to you, they'll try to find the vehicle you are looking for, and the best part, they'll try to make any deal to happen. If you are looking for a car, go to Criswell Nissan, they are the best in the area. Ask for Eric Konan,one of the best cars salesperson,a very knowledgeable man, who is willing to help you with anything, and also he will help you understand the type of vehicle is right for you. On the other hand, you'll find Gary Moser,who is the sales director. This guy will work with you,your budget, and he will try his best to close the deal. More
These people are great!Eric is an outstanding sales advisor and very honest.If you ever want to buy please go to this team, I had a wonderful experience. Before I came to Criswell we had visited severa advisor and very honest.If you ever want to buy please go to this team, I had a wonderful experience. Before I came to Criswell we had visited several other car dealerships and none of them treated us like the Criswell team. Eric our sales advisor greeted us on the lot which I thought was great,unlike the other dealerships we had visited. More
The whole sales experience with Criswell Nissan has been terrific !!! Paperwork processing took less than an hour and the sales consultant Eric went over the board to make sure that i had everything i wante terrific !!! Paperwork processing took less than an hour and the sales consultant Eric went over the board to make sure that i had everything i wanted . They work with me to obtain the best financing . they even picked me up at the metro and waited for me after hours to finish the deal , i thought that was very nice of them !!! even after the purchase,Eric followed up to make sure sure that everything was ok with the car . I will definitely recommend this dealer to anyone who wants to buy a Nissan . More
I had a very good dealship with him. He is a very nice guy, I felt good when I talk with him. I just got a Nissan Murano 2012, It's a pretty good one. I'm glad to deal with him. guy, I felt good when I talk with him. I just got a Nissan Murano 2012, It's a pretty good one. I'm glad to deal with him. More
Dealership was able to get me into the car I wanted for a decent price even with negative equity. The sales consultant was very helpful in getting the payments down to what was comfortable for me. decent price even with negative equity. The sales consultant was very helpful in getting the payments down to what was comfortable for me. More
came in a on rainy saturday and Dante helped me with purchasing a new nissan altima. i test drove it and they worked out the financing and trade in for my current car. great service. purchasing a new nissan altima. i test drove it and they worked out the financing and trade in for my current car. great service. More
I went to Criswell after speaking to Kwame on the telephone. They had one used Versa on the Honda side of Criswell's. I "test" drove the 2008 Versa as well as a 2012 Versa. Kwame is a very knowledgea telephone. They had one used Versa on the Honda side of Criswell's. I "test" drove the 2008 Versa as well as a 2012 Versa. Kwame is a very knowledgeable Nissan sales consultant and answered all my questions about Nissan and the Versa. After I decided to buy the 2008 Versa, I still had to discuss the price of the car and apply for financing. It was getting late, and the dealership closes at 9PM. Kwame stayed until I had signed all the paperwork to purchase my Versa. Because I now had two cars at Criswell's Kwame and his colleague, Umar Idowu, followed me home so I would not have to return to the dealership the next day. Car buying is a very stressful process for me and Kwame, and the entire Criswell team, were compassionate, helpful, and professional. More
I was looking for a Nissan Altima and spoke with the sales manager on thursday , he had Kwame Otchere call me shortly after and I met Kwame at the dealership on Saturday to look at the car I saw online sales manager on thursday , he had Kwame Otchere call me shortly after and I met Kwame at the dealership on Saturday to look at the car I saw online at a unbelieveable price . Unknown to me another customer had test drove the car and in the end did buy it. That's when Kwame did an outstanding job helping me find another car , albeit more money, but a much much better value. This deal was done in July 2011 , I have had this car for 8 months now , and looking back now I really would like to publicly thank Qwame Otchere , for his help in helping me understand how purchasing this car and at the price it was listed , was a savings of thousands of dollars. I waited months to write this , to give myself time to evaluate everything considered ,including the service dept. I have had the car in for the free oil changes 3 times so far and the service dept. is great. I have told all my family and freinds about this dealership and how great they are. Thanks Kwame More
I was in the market for a Nissan Rogue that was NOT black, white or silver. Pretty hard to find, believe it or not. After some extensive web searching I found one at Criswell Nissan. As a single mom wi black, white or silver. Pretty hard to find, believe it or not. After some extensive web searching I found one at Criswell Nissan. As a single mom with every other weekend free, my time is valuable and I am not willing to play games when buying a new car. Even though it was a 35 mile drive for me, I was willing to go down and talk with them. I didn't NEED a new car, but if the price was right I would get one. They were very pleasant from the minute a walked in the door, and didn't waste my time or insult me with sky high numbers (like my local dealer did). From the time I walked in the door to driving away in my new Rogue was 3 hours. Shahn was wonderful to work with and I highly recommend him - but he usually does not work weekends so call ahead to see if he is there. I will be recommending them to others. More