Criswell Nissan

Eric was very kind, helpful, patient, and courteous! He helped me get a good deal on a very nice used car (2011 Scion XD). I will like to do business again with this dealership. helped me get a good deal on a very nice used car (2011 Scion XD). I will like to do business again with this dealership. More

I bought a new Nissan Murano from Criswell and am very satified with the vehicle and the overall experience with the dealership. Kwame was very professional and extremely knowledgeable. He carefully exp satified with the vehicle and the overall experience with the dealership. Kwame was very professional and extremely knowledgeable. He carefully explaned all the options and features of the vehicle. He set up my blue tooth and made sure I understood how to operate the sound system, keyless entry, etc. He showed me the service department and explained how I don't need an appointment for my two years of free oil changes! Gary explained the pricing item by item. Krystie gave me several options for financing and patiently answered all my questions. Everyone at Criswell was friendly. I would recommend the dealership. More

I must admit that my purchase of Nissan Altima was the result of very convincing and articulate personality of Mr. Kwami. I am quite convinced that this Dealership provided me with the best price, which I result of very convincing and articulate personality of Mr. Kwami. I am quite convinced that this Dealership provided me with the best price, which I was looking for(even though a bit more than I planned for this purchase, but true professionalism of Mr. Kwami led me to make this decision of LEASING 2012 Nissan Altima. Job very well done!! I will recommened this delaership to my friends. From Auto Service point of view-- I am looking for the same level of experience from this delaership, as I have some minor issue with this leased car. I would expect to get the bestsupport from the Criswell Nissan Service Center. Sincerely, Abdul Karim More

This is our third purchase from Criswell Nissan in last two years. Last year I purchased a Nissan Sentra for myself and another Sentra for a family friend from these guys (From a different Sales person tho two years. Last year I purchased a Nissan Sentra for myself and another Sentra for a family friend from these guys (From a different Sales person though). This year my sister bought a Rogue from these guys, and I have to admit BEST PRICES IN THE MD VA AREA.... Eric (Our Sales Person) was helpful and was willing to make the transaction. He made every effort to get us the best price possible, and after shopping around in the 50 miles radius, I have to say that no one was able to beat his price. Some did come close to Criswell's price but NO ONE was able to beat it. In fact, a couple of dealers openly admitted that the price that Eric quoted was unheard of, and if he is willing to sell the car for that price, and if the car is brand new, not a demo, take it. So, if you are looking for a Nissan and you are nearby Criswell or are willing to drive there, I will say, give them a call, or send them an email. I have a feeling that there price might be the lowest you will find. And NO I do NOT work for Criswell, or work with Criswell, or have stocks in Criswell, or am related to anyone at Criswell. I have absolutely no personal link to the company or any of its employees. Just a happy car buyer who got two great buys from them. Oh yeah, just one thing, call Eric, dont email him too much. I think he prefers talking over typing.... :) More

Gary and Kwame were straight forward to explain on Nissan Rogue and did not force to buy. The Price quote was also reasonable in comparison to other dealers, who insisted to visit first and then only have qu Rogue and did not force to buy. The Price quote was also reasonable in comparison to other dealers, who insisted to visit first and then only have quote and that too was higher. At Criswell bargain was done in single attempt to accommodation and have long term customer relationship. The promise for post service is convincing and inspite of distance from home; as a customer, one would like to visit Criswell. Thanks to Gary and Kwame and also Krystie for excellent customer service; inspite of scheduled early closing on memorial day and working much beyond close time. More

I always shop for my cars at Criswell I have been dealing with this dealership for over ten years. The service is great the prices are excellent I would rate this dealership a five star and I will continue with this dealership for over ten years. The service is great the prices are excellent I would rate this dealership a five star and I will continue to purchase all my cars thru them More

Eric was very helpful in explaining the different features of the car and the advantages of some of the features over convensional features found in other cars. Eric was very instrumental in making t features of the car and the advantages of some of the features over convensional features found in other cars. Eric was very instrumental in making this deal happen and after using the vehicle for about 2 weeks now, I have no regrets what-so-ever. Thank you Eric. -Sanjiv More

Everything was great...Mr. Otechere was very professional and friendly. I would recommend this dealership to anyone. It was an overall great experience. Thank You David C. Ing and friendly. I would recommend this dealership to anyone. It was an overall great experience. Thank You David C. Ing More

Kwame is very professional and very knowledgeable on the Rogue. He covered every feature of the car being very careful and patient to explain each item to me. Kwame also set up my bluetooth. I already fe Rogue. He covered every feature of the car being very careful and patient to explain each item to me. Kwame also set up my bluetooth. I already feel comfortable in my new Rogue SV with SL package. I also dealt with Gary & Jeremy. I have actually been dealing with Jeremy for quite a few years as I owned a 2003 Murano before purchasing my new Rogue. I have found everyone I dealt with a Criswell to be very helpful and accommodating. They go out of their way to satisfy me the customer. I just met Kwame during this sale but I feel I have already created a bond with him. He makes you feel very at ease and comfortable with coming to him with any question. In all my years of buying cars I've never felt more comfortable dealing with a dealership than I feel with Criswell. I think this dealership is run like a "well oiled machine". It is a pleasure to do business with Criswell in Germantown, MD. More

I'm about to say forget it because no one there gets back to me.. It's really upsetting. I don't know what else to do. I have to call 100 times to get someone to help me.... I think it's horrible that im Goi to me.. It's really upsetting. I don't know what else to do. I have to call 100 times to get someone to help me.... I think it's horrible that im Going to this extent to get info from anyone. Ive been told 3 different things. Clearly my business I worth very minimum to any one there. Im not an ideal customer... But I am still one. More