Criswell Nissan

My husband knew exactly what car he wanted and knew how much he wanted to pay. Eric got us the car and the price we wanted in a reasonable amount of time. I will definitely go back to him if I need another much he wanted to pay. Eric got us the car and the price we wanted in a reasonable amount of time. I will definitely go back to him if I need another car. More

I had a great car buying experience at Criswell. My sales representative, Kwame, was professional, helpful, and made buying a car much more enjoyable than I had experienced when buying a car in the pas sales representative, Kwame, was professional, helpful, and made buying a car much more enjoyable than I had experienced when buying a car in the past. More

This dealership is incredible. My family came in searching for a new sedan style car that rode smoothly and we were able to test 4 different models right away. Our salesman, Eric Konan, was friendly searching for a new sedan style car that rode smoothly and we were able to test 4 different models right away. Our salesman, Eric Konan, was friendly and honest about the pros and cons of the various styles. In the end my family decided to purchase 2 new cars (altima and sentra) at excellent prices. We will definitely be coming back when it is time for anther family member to purchase a vehicle and will definitely be recommending this dealership to our friends. Macfarland Family More

After doing on-line reserch and visiting a few other dealerships, I found the best experience at Criswell Nissan in Germantown. Kwame was very helpful and listened to the needs I had for my next car, w dealerships, I found the best experience at Criswell Nissan in Germantown. Kwame was very helpful and listened to the needs I had for my next car, while considering my budget as well. I brought a 2011 Sonata, and am very pleased. Since my purchase the dealership has continued to show their value for me as a customer. Most recently I had my tire patched after running over a nail. This service was done as a coustey! More

Dante was persistent in calling me back on a rainy Sunday. This call was critical in getting me into the dealership. He also took us on our initial test drive and answered our initial questions. The c Sunday. This call was critical in getting me into the dealership. He also took us on our initial test drive and answered our initial questions. The car was right out front when we got to the dealership. Kwame took over when Dante had to go back to an earlier customer. He answered all our questions enthusiastically both about the car itself and the deal. He really knew this new car inside out unlike another salesman at a different dealer who had to look stuff up. Krystie was very pleasant to work with and explained the paperwork carefully. She explained the advantages of the 7-year extended warranty so well that we decided to buy it. Mr. Kim stopped by to see us a couple of times to make sure that everything was going well in our discussions with Kwame and Krystie. I had the impression that nothing escaped his attention and that he was a major factor in Criswell sales functioning so smoothly. This was altogether my most pleasant car-buying experience ever! More

We bought our new Murano about a week ago at Criswell Nissan in Germantown. That wasn't the first dealership we visited - we had been on the market for a couple of weeks and considered a few other cars Nissan in Germantown. That wasn't the first dealership we visited - we had been on the market for a couple of weeks and considered a few other cars from other manufacturers. Visiting Criswell Nissan was both: one of the most pleasant and one of the most informative. Neither Michael nor Dante were pushing us as that happened in other dealerships. Dante was able to answer the questions we had and we've got what we needed quick. The second visit was when we decided to go for Murano. The process went smooth and in a couple of hours we drove away all set. Again, we had nothing to complain about. Dante and Michael were friendly and did not push us. My wife originally wanted light interior but changed her mind during the process so they found another car for us. Getting financing was easy and their financial specialist Krystie explained us everything we needed very friendly. We also think that the price we've got is right. There was no need for us to go to MVA because we've got permanent tags. Generally we had a very good experience at the dealership. More

The entire purchase was quick and easy. Everyone was very nice, especially Kwame and Krystie. I like that we were given straight answers with no BS. nice, especially Kwame and Krystie. I like that we were given straight answers with no BS. More

I arrived at the dealership about 8:30am on Saturday morning. I got my car right in, it was serviced and I was out in less than an hour. For once it didn't take away half of the day! Everone was very morning. I got my car right in, it was serviced and I was out in less than an hour. For once it didn't take away half of the day! Everone was very friendly, everything was explained to me of what was done. Great dealership, great team!! More

My overall experience with Chriswell was great. Before I went to the dealership I spoke with Mr. Santos and stated what I was looking for,the amount I willing to spend, and that I would only spend 1.5 hrs a went to the dealership I spoke with Mr. Santos and stated what I was looking for,the amount I willing to spend, and that I would only spend 1.5 hrs at the dealership. If a deal was not made in that timeframe and at my expectations, I was going to follow-up on my other leads. Mr. Santos, Mr. Emani and Mr. Otchere were very professional and attentive while discussing business. EXCELLENT CUSTOMER SERVICE!! I felt very comfortable in their presence. I like the fact that I was not being pressured to buy just any vehicle. They took the time to show all the vehicles that were in my price range, negotiating the best purchase, and the best interest rate possible. The purchase was well worth the extra time I spent at the dealership. I will be back next fall to purchase my 2013 Altima. More

Very friendly , didn't badger us into buying the vehicle, kept in contact an gave us constant updates when new vehicles came in. Overall Eric was excellent ! I Plan on coming back to deal with Eric to pu kept in contact an gave us constant updates when new vehicles came in. Overall Eric was excellent ! I Plan on coming back to deal with Eric to purchase another vehicle ! More