Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I bought a Nissan Rogue few weeks ago from Criswell Nissan dealership. The staff is very helpful and genuinely interested in helping you out. From the sales person to the Manager of the branch everyone Nissan dealership. The staff is very helpful and genuinely interested in helping you out. From the sales person to the Manager of the branch everyone wanted to save me money and get me the best deal. I highly recommend this dealership!!! More
This is my second time visiting Criswell Nissan and both times Jose Alvarez has went out of his way to help me and answer my questions. Crystal helped as well because I had set up this appointment via onli times Jose Alvarez has went out of his way to help me and answer my questions. Crystal helped as well because I had set up this appointment via online and she is who was handling the actual appointment but, Jose really helped ease my mind and even had the technician ride along with me for 10 minutes to locate any noises. I come from a family of GM people (in Service) and I like the people here at Criswell and how helpful they are and kind. From the service dept. to shuttle service all just wonderful! More
I'm very satisfied with the purchase of my new 2014 Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :) Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :) More
I could not be happier with my new (to me) car. I was given an amazing deal, and the whole process was rather painless, unlike other car buying experiences I've had elsewhere. Kwame and Jerome were wonde given an amazing deal, and the whole process was rather painless, unlike other car buying experiences I've had elsewhere. Kwame and Jerome were wonderful to work with. Thank you both!! More
Rod is a great person talk to. He is nice and patient to show me all the options I need even at late hour on Friday. I talked his manager to give me a good deal and reminded me for other free car service af show me all the options I need even at late hour on Friday. I talked his manager to give me a good deal and reminded me for other free car service after I bought a new car. I recommend him to any one who is interested for a new car purchase. More
Smooth and easy transaction. I received what I wanted at the price I wanted to pay. I will continue to do business with Criswell 's dealerships. the price I wanted to pay. I will continue to do business with Criswell 's dealerships. More
I purchased a 2013 NIssan Juke SL at the end of December from Criswell Nissan. Rod, Ahmed, Jerome all helped make this purchase possible. I had to have Red with Red trim interior which was a rare find. Rod from Criswell Nissan. Rod, Ahmed, Jerome all helped make this purchase possible. I had to have Red with Red trim interior which was a rare find. Rod went to Pittsburgh to get it for me and I still got a great deal. Great advice from Jim on financing. Thank you all. I love my Juke! Buying a new car is stressful for me but their patient, no pressure manner made this a pleasant experience. Thanks again! More
This place was ridiculous. They should stop spamming positive reviews. Better Business Bureau RATES F for this company and i can see why. The staff does the best they can with what they've got but man positive reviews. Better Business Bureau RATES F for this company and i can see why. The staff does the best they can with what they've got but management is a joke. Complete numbers game and a few mad customers here or there is acceptable. More
We have a ten year old Nissan Murano that has been a champ for over 100k miles. It has required mostly regular maintenance for that time. Since moving to Maryland almost ten years ago we have made a p champ for over 100k miles. It has required mostly regular maintenance for that time. Since moving to Maryland almost ten years ago we have made a point to return to Criswell Nissan for service because of the friendly and customer-focused attitude. A recent transmission replacement was completed in such a short time that we were shocked when Dave Berney called for to pick up the car. To make it an even better day, the transmission was under warranty. Many thanks to Dave Berney and all the techs for their hard work. This is just one example of why we love our Nissan so much and why we will continue to keep Criswell Nissan as our service location. More
In all my years of buying cars, I never have experienced such friendliness, help, and total commitment to customer needs as demonstrated by the personel at Criswell Nissan. It all started with Marcio Sant such friendliness, help, and total commitment to customer needs as demonstrated by the personel at Criswell Nissan. It all started with Marcio Santos. As a salesman, he was first concern with educating me about the Nissan Quest and was willing to compare it to any other vehicle. He even brought in a Honda Odyssey, and parked both vehicles next to eachother for comparison. The first day he spent 2 hours with us and never once tried to push us to buy a car. In fact he advised us to take more time to be sure we were buying the car we wanted. At all times I felt I was dealing with a trusted friend and yet I had never met Marcio before. Kristie Zhang in finance searched relentlessly to find us the best rate. She also was so laid back and friendly and never once tried to convenience us to buy a service we did not need. Randy, the general manager, was soft spoken and cooperative. He went out of his way to make the deal happen. These people were amazing! My rating for this organization would have to be off the chart. Many thanks to the wonderful people at Criswell Nissan! More