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Criswell Nissan

Germantown, MD

4.5
908 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 908 reviews

March 19, 2014

I bought a Nissan Rogue few weeks ago from Criswell Nissan dealership. The staff is very helpful and genuinely interested in helping you out. From the sales person to the Manager of the branch everyone More

by SalihaGhaffar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod "Nelson" Heskee
March 08, 2014

This is my second time visiting Criswell Nissan and both times Jose Alvarez has went out of his way to help me and answer my questions. Crystal helped as well because I had set up this appointment via onli More

by MG1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Alvarez, Crystal Vanderpuije
February 21, 2014

I'm very satisfied with the purchase of my new 2014 Altima , the sales person was very friendly and patient with my concerns , I truly recommend this car dealer :) More

by Marleny Coreas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod "Nelson" Heskee
February 04, 2014

I could not be happier with my new (to me) car. I was given an amazing deal, and the whole process was rather painless, unlike other car buying experiences I've had elsewhere. Kwame and Jerome were wonde More

by karinring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome White, Kwame Otchere
February 03, 2014

Rod is a great person talk to. He is nice and patient to show me all the options I need even at late hour on Friday. I talked his manager to give me a good deal and reminded me for other free car service af More

by WayneYang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod "Nelson" Heskee
February 03, 2014

Smooth and easy transaction. I received what I wanted at the price I wanted to pay. I will continue to do business with Criswell 's dealerships. More

by Nic7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod "Nelson" Heskee
February 03, 2014

I purchased a 2013 NIssan Juke SL at the end of December from Criswell Nissan. Rod, Ahmed, Jerome all helped make this purchase possible. I had to have Red with Red trim interior which was a rare find. Rod More

by kreamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome, Rod "Nelson" Heskee
January 31, 2014

This place was ridiculous. They should stop spamming positive reviews. Better Business Bureau RATES F for this company and i can see why. The staff does the best they can with what they've got but man More

by mattywilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Smith
December 02, 2013

We have a ten year old Nissan Murano that has been a champ for over 100k miles. It has required mostly regular maintenance for that time. Since moving to Maryland almost ten years ago we have made a p More

by chrisrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 21, 2013

In all my years of buying cars, I never have experienced such friendliness, help, and total commitment to customer needs as demonstrated by the personel at Criswell Nissan. It all started with Marcio Sant More

by NSSNQST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystie Zhang
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