Criswell Nissan

Great dealership! Excellent SalesMen Frank Shaffer and Jerome White were a pleasure to work with. They helped me tremendously and in the end I walked out with the car of my choice at a v Frank Shaffer and Jerome White were a pleasure to work with. They helped me tremendously and in the end I walked out with the car of my choice at a very reasonable price. I would definitely recommend this dealership to my friends and family. More

Went in for recall This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advi This man was great! He helped as much as he could and even had extra tips for me. I would definitely recommend his help to anyone that needs good advice. More

Sales purchase follow-up We recently purchased a brand new Xterra. A few days after our purchase we noticed a problem with our vehicle. We called Dustin and he took care of We recently purchased a brand new Xterra. A few days after our purchase we noticed a problem with our vehicle. We called Dustin and he took care of everything for us. When we arrived Dustin made sure the Service Center addressed the problem, resolved a technical issue with a wrong tire, and had us out in a jiffy. Dustin's personal service was outstanding! He made sure everything was handled as if we were a member of his own personal family. I wouldnt hesitate to recommend him to anyonw looking to purchase a new vehicle. A++ !!! More

Great Attitude!! I purchased the car in May. I called in ahead to get more information on the car, and had all my questions answered by Dustin. He was very well inform I purchased the car in May. I called in ahead to get more information on the car, and had all my questions answered by Dustin. He was very well informed, mind you, I practically left him a laundry list of questions. Upon my arrival to the dealership, the first thing I notice is the professionalism and how welcoming Dustin and the staff are. I felt very well respected and attended to. Dustin showed me around the showroom, introduced me to staff, showed me the service station, answered all my questions during the test drive and really made me feel he had my best interest. After settling the contract and walking out of the manager's office, Dustin took the time to explain the benefits and procedures I have as a proud Nissan owner. He had my car ready beforehand and I went my way. I received a courtesy call the following day, and it really left an impression on me. I am happy to say that Dustin really helped make this car purchase experience easy and it feels good to know there is a trusted team at Criswell Nissan. More

Excellent reception and great communication I have contacted this sales employee Ahmed Kandil for a deal seen online on their website and I needed someone who can close the deal with appropriate I have contacted this sales employee Ahmed Kandil for a deal seen online on their website and I needed someone who can close the deal with appropriate information and the best deal. He/They has/have been excellent in service and recommend anyone to reach out to him. Purchased a Nissan Altima 2.5S in the first visit More

I came simply to get oilchanged Like I saud I came like always for a change of oil, I didn't know that I had missed important service until Mr. Alvarez asked me questions, and recome Like I saud I came like always for a change of oil, I didn't know that I had missed important service until Mr. Alvarez asked me questions, and recomended that it was important for safety to rotate my tires for example, I had been driving with tires that were very low on air, I really could feel the difference when they did the service, plus a lot of other items that needed fixing. Mr. Alvarez explained everything so I could understand the procedure. Thanks again and you'll see me soon. More

Nissan Altima SV Purchase Dustin helped me figure out the best car for my needs and price range and we settled on the on the 2014 Altima SV. After a test drive of the vehicle h Dustin helped me figure out the best car for my needs and price range and we settled on the on the 2014 Altima SV. After a test drive of the vehicle he helped me with the finance application and arranged for the preparation of the car and trade in of my old Sentra. After the financial process was taken care of he showed me the important features of the car. The entire process took about 4 hours. More

great service customer service was excellent from the time I made a call to go there and when I did get there, they were just as great in handling my service needs customer service was excellent from the time I made a call to go there and when I did get there, they were just as great in handling my service needs in a short amount of time. I even got a free car wash. I will definitely recommend them. More

Car was towed to dealer with bad transmission Dave kept me updated daily on what was going on with my truck and I was very friendly during the entire process. Turns out my brand 2014 Pathfinder which just me updated daily on what was going on with my truck and I was very friendly during the entire process. Turns out my brand 2014 Pathfinder which just had a new transmission installed at Sheehy Nissan of Annapolis was installed wrong thus causing the breakdown on the highway. Even though the repairs were all under warranty and I did not purchase my vehicle from this dealer I chose to have it repaired here because of the OUTSTANDING customer service I received from both Dave Scott and Andy Deusa. I wish I had purchased my vehicles at this dealership rather than Sheehy of Nissan of Annapolis. Keep up the good work guys truck rides like new again even though it is new lol. More

I had a really great experience buying my car at Criswell. Rod is a great salesman who was patient with me and helped me get the car that I wanted at a good price. I would recommend Rod and this dea Criswell. Rod is a great salesman who was patient with me and helped me get the car that I wanted at a good price. I would recommend Rod and this dealership to my family and friends. More