Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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New purchase I recently bought a 2015 Pathfinder and was happy with the overall experience. The dealership was no pressure and Sam got me exactly what I was lookin I recently bought a 2015 Pathfinder and was happy with the overall experience. The dealership was no pressure and Sam got me exactly what I was looking for and more. Thanks More
Square Deal Sam You'll never meet a more pleasant salesman than Sam Trabulsi at Criswell Nissan. He really knows the cars inside and out, and truly will go above and You'll never meet a more pleasant salesman than Sam Trabulsi at Criswell Nissan. He really knows the cars inside and out, and truly will go above and beyond to help you make the best decision. He even was out in a cold rain to help us get a question answered.... After the purchase of a new Murano, he stayed late on Sunday evening after closing and spent a lot of time going over the new tech features with me, and he worked with the Service crew to get the clear gleaming bright and beautiful with any minor inside smudges cleaned. Krystie in Finance was extremely pleasant as well. Overall it was probably the best car buying experience I have ever had. More
Customer for life I live in the Germantown area and I have been taking my Altima for oil changes at my local Jiffy Lube. I had a terrible experience a few months ago th I live in the Germantown area and I have been taking my Altima for oil changes at my local Jiffy Lube. I had a terrible experience a few months ago there and I decided to read reviews online so I could take my car elsewhere. I figured that an actual Nissan dealership was my next move and that I would treat my car for the holiday season. I read a few good reviews about Criswell and I figured I'd give them a try. I didn't know what to expect. The folks at Jiffy Lube have always made me feel like I'm inconveniencing them with my business and my questions. I want to make sure my car will last me as long as possible. I read on a review that I don't need to make an appointment at Criswell so I brought my car in on my day off. Upon arrival, I was immediately greeted with a warm smile. The service attendant Patricia told me that they would change my oil and also look my car over as I expressed that I wanted to make sure I was ok for the winter months. She showed me where the waiting area was located as well as the great coffee machine. (Unavailable at the Lube) I sat comfortably, for what seemed like a short time and she then came to find me to let me know that I had done a great job of taking care of my vehicle. I had a few questions about my tires and she recommended that I look into changing then very soon. I was really pleased with the efficiency and the overall customer service. I will never take my Altima anywhere else and I will more than likely get my new tires there soon. I would definitely recommend this service department to anyone with a Nissan. I also got a free car wash!! They do a great job of training there associates with an emphasis on customer service. I have a few more payments to go on my car and I would consider buying my next vehicle there also. Everyone seemed friendly. More
Good people , Great Service ! Yesterday i went to buy my first car at my first dealership . I was a bit skeptical but once i got in touch with sam i knew he had my bedt intrest in Yesterday i went to buy my first car at my first dealership . I was a bit skeptical but once i got in touch with sam i knew he had my bedt intrest in mind . He was proffesional and patient and willing to pick me up with no guarantee of a sale . He seemed to know exactly what i wanted and had it waiting for me. I am very pleased with the car and the great service sam and victor provided me . It was more then just a sale and i felt like they honestly cared about what was best for me . Thank you and I highly recommend This dealership! 5 stars across the board More
Excellent service, no haggling with the purchase price, original quoted price was the best offered from other dealers. Chris, work with getting the car I wante service, no haggling with the purchase price, original quoted price was the best offered from other dealers. Chris, work with getting the car I wanted with-in my budget. The entire staff was great. Multiple follow ups to see if I was satisfied with my car. Absolutely Great! More
awesome very happy with my rouge and the service I will tell all my friends and I have thank you so much you made it easy and a pleasant experience thanks a very happy with my rouge and the service I will tell all my friends and I have thank you so much you made it easy and a pleasant experience thanks again Elvira k More
Perfect Customer Service Dave helped me last week when I pulled in with a tire warning light. He was very friendly and professional and reassured me that they would take care Dave helped me last week when I pulled in with a tire warning light. He was very friendly and professional and reassured me that they would take care of my car ASAP even though there were many other cars waiting to be serviced. I got settled into the lounge for a long wait, but they handled everything very quickly and efficiently. I am always impressed with the service at this dealership, but last's week's experience really made my day. More
An awesome experience at Criswell with Dominique I couldn't be happier with the level of expertise and service I received at Criswell Nissan with Dominique Vattuone. Several of my friends bought cars I couldn't be happier with the level of expertise and service I received at Criswell Nissan with Dominique Vattuone. Several of my friends bought cars from him under Honda. I was told that he is knowledgeable with all the car lines in this car dealership. I went directly to him to talk about the Nissan Altima and Maxima. I was certainly not disappointed. Dominique took the time in showing me the Nissans. He is knowledgeable with them and ensured that I would be happy with my final decision which I decided on a 2016 Nissan Maxima. I recommend visiting Criswell and making a point to talking to Dominique. He's knowledgeable with their car brands. I would certainly buy again another car from him. More
Great experience Mr. Sommer is professional in every sense of the word. He was always prepared and knowledgeable about the product. He was very forthcoming with info Mr. Sommer is professional in every sense of the word. He was always prepared and knowledgeable about the product. He was very forthcoming with information. Very pleasant person and is an asset to Criswell. He made the transaction happen that might not have occurred with another sales person. My next car could be a Nissan due to Mr. Summer's actions with this sale. More
Speedy service with no appoint,emt I recently had problem with my Pathfinder. I thought the battery was dead or something worse. I was able to get the car to the Germantown dealership. I recently had problem with my Pathfinder. I thought the battery was dead or something worse. I was able to get the car to the Germantown dealership. I drove in waved at Crystal (the service person) to come over. I told her I could not turn the car off. She jumped into action and got the whole team involved. They moved cars around to get my in the back to check everything out. It was amazing. I soon found out it was a battery cable that had loosened over time. They fixed and cleaned everything. All free of charge. I had my car back in no time. I was so appreciative of everyone's efforts!!!!!! More