Criswell Nissan

Good experience, upfront pricing We were searching for a good deal on a hard to find Nissan model for our growing family. We had already driven once to another MD dealership that trie We were searching for a good deal on a hard to find Nissan model for our growing family. We had already driven once to another MD dealership that tried to swindle us. We found another van a few days later, but this time at Criswell. We were weary to make the trip from VA because of our previous experience with the other dealership. We asked for a quote to be emailed to us and Rafael immediately obliged. We were satisfied with the price and after several other conversations and follow-ups, we decided to make the trip! We completed our transaction in about 2 hours and the vehicle was accurately described, price accurate, and had a pleasant experience with all staff (Raphael, Moin, and Matin) we encountered. We are just thrilled with our long-awaited purchase and believe Criswell Nissan is honest and friendly. More

Excellent customer service. Very responsive, made sure everything went through promptly and without a hitch. Kept me appraised throughout the process from beginning to end. S Very responsive, made sure everything went through promptly and without a hitch. Kept me appraised throughout the process from beginning to end. Super easy to work with. More

Very professional manager Moin is one of the best managers I have worked with. He is very corteous, professional. Recommend him to everyone. He and his team are top notch on cu Moin is one of the best managers I have worked with. He is very corteous, professional. Recommend him to everyone. He and his team are top notch on customer service. More

New Nissan at a Great Value Came in to look at the 2018 models on sale. The staff was extremely helpful and descriptive of the different options, models, prices, and features in Came in to look at the 2018 models on sale. The staff was extremely helpful and descriptive of the different options, models, prices, and features in each vehicle. After some negotiations, I was able to agree on a reasonable price for the new 2018 Murano. This was the best price out of all the Nissan dealerships I called within the DMV area. I would highly recommend this dealership and vehicle!!!! For a first time new car buyer, I had a great experience and left extremely satisfied with my purchase. More

Highly Recommend! Moin and the sales team made me feel at home and comfortable throughout the buying process. They listened to what my wants and needs were to help ens Moin and the sales team made me feel at home and comfortable throughout the buying process. They listened to what my wants and needs were to help ensure I found the right vehicle at a great price! They took the time to go over every step and thoroughly explain all the critical information as we worked through the buy. Very much recommend using the team here for your car buying needs! More

Great Management Had a great buying experience. Everyone was so willing to assist in my purchase. The salesperson Danny answered all my questions. Matin the finance ma Had a great buying experience. Everyone was so willing to assist in my purchase. The salesperson Danny answered all my questions. Matin the finance manager was excellent. Gene the manager checked before I left with my new Nissan to make sure all of the new technology was demonstrated to me properly. Danny called me a few days later to see if I had any questions. More

Moin Gilani and team are best professional help to buy my ca Mr Moin Gilani and Chris help me in all steps professionally to buy car,thanks your efforts and professionalism and know your products ,thanks all you Mr Moin Gilani and Chris help me in all steps professionally to buy car,thanks your efforts and professionalism and know your products ,thanks all your efforts More

Thumbs up - Highly recommend. We had a great buying experience thanks to Moin the Sales Manager and Raphael our salesman. Raphael took the time to go over the vehicle with us take We had a great buying experience thanks to Moin the Sales Manager and Raphael our salesman. Raphael took the time to go over the vehicle with us take care of us throughout the sales process. We got an absolutely great deal on our new Armada and couldn't be happier. To Raphael's credit he even spent time cleaning and detailing the car himself after the rest of the staff had already left for the day. More

Repeat buyer - for a reason! This is the second car I've purchased from this dealership; both times the process was painless and very professional. Having been through terrible c This is the second car I've purchased from this dealership; both times the process was painless and very professional. Having been through terrible car-buying experiences in the past - high pressure tactics, rude salespeople or managers, trying to sneak in additional costs - Criswell has always been a breath of fresh air. I went in with a specific car in mind - the Arctic Blue Murano SL with 'Cashmere' interior. They didn't have the interior/exterior color combination I wanted on the lot; I informed them that another dealer had it, so I could go there unless they could beat the price I'd been quoted for it. I worked with Rafael Maldonado, who patiently tolerated my test drive and didn't even white-knuckle the highway portion:) He was very professional and helpful, showing me every possible detail on the car, plus he sync'd my phone with the car post-purchase and put on the new tags! The manager, Moin Gilani, did everything he could to get the price down to what the other dealership's was and get max value for my trade. Matin was patient with my going over the numbers and asking questions in the finance room. And in the end, I actually now like the Cayenne Red - with Cashmere interior (which I purchased) better than I liked the blue which originally was my dream car - and I do mean DREAM. I literally dreamed about it! Never thought *that* would happen! I can't wait to get up for work now, just to drive this beauty:) More