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Criswell Nissan

Germantown, MD

4.5
909 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 909 reviews

February 11, 2019

Great sales staff I came in originally looking for new Armada not realizing the low value of my trade which I confirmed afterwards. That left me looking for a slightly More

by Sourbrew42
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrell Berry, Moin Gilani, Eduardo Rodriguez
Feb 12, 2019 -

Criswell Nissan responded

Customer satisfaction is important to us, and we're very excited to see that our sales team provided an easy and economical buying event at Criswell Nissan!

February 10, 2019

Great experience! Jennifer really took the time to help us find the right car for us. She would not give up until she found the car with all of the features that we wer More

by Mks1375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moin Gilani, Mike Hernandez, Jennifer Sharabany
Feb 12, 2019 -

Criswell Nissan responded

It's great to see that you found just the right car while working with Jennifer at Criswell Nissan. We appreciate the opportunity to work with you and hope to be of service in the future!

January 31, 2019

This girl knows her cars and trucks! I was looking for a new Titan truck for me to start my business. Now, I’m used to the no-haggle dealerships. Criswell is not a no-haggle dealership. J More

by Titan2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sharabany
Feb 01, 2019 -

Criswell Nissan responded

Thanks so much for sharing the details of your recent buying experience at Criswell Nissan. We're thrilled to see that you were so pleased with the outstanding purchasing process Jennifer provided. We look forward to working with you again when you are ready for your next vehicle!

January 07, 2019

Professional and Excellent Experience we purchased a new car and was a great pleasant and professional experience. Very friendly staff and great environment. Would definitely recommend fri More

by Shariff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Moin Gilani, Eduardo Rodriguez
Jan 07, 2019 -

Criswell Nissan responded

We value your business and appreciate the positive review of your recent buying experience at Criswell Nissan. We're happy to see that we exceeded your expectations and earned your recommendations.

December 23, 2018

Excellent experience leasing a 2018 Rogue. The personnel made it happen. Their expertise and professionalism resulted in an affordable lease. It was the best car leasing experience I ever had. More

by marv
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sommer, Moin Gilani, Mike Hernandez
Dec 27, 2018 -

Criswell Nissan responded

The team at Nissan is thrilled to see that your car leasing experience at Criswell exceeded your expectations. It's great to know that you were able to drive away in a new Rogue that suits your needs and your budget. We value your business and look forward to working with you on any future automotive needs at Criswell Nissan!

December 15, 2018

we had a great experience in purchasing our 2018 Rogue. We purchased a new car and it was a pleasant experience.The general manager as well as the sales manager were great and friendly , our sales person Ra More

by moe123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Lopez, Rafael Maldonado Larios, Moin Gilani, Mike Hernandez
Dec 19, 2018 -

Criswell Nissan responded

We're very happy to see that you enjoyed your car buying experience at Criswell Nissan! Our staff is here to help and we appreciate your continued patronage.

December 12, 2018

Worst Customer Service Experience Ever at a Criswell My daughter and I purchased a Certified used 2016 Nissan Versa from these scammers one month ago(we haven't even paid the first car payment). My daugh More

by Marieongot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gene Lopez, Moin Gilani
December 12, 2018

Crooked guy Steer clear from moin gilani he’s a big liar and a swindler and will say any lie to get you in a car and slam the door on you!!! Beware and run run r More

by Carguy888888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moin Gilani
November 23, 2018

Terrible We had drove 1 hour to get to Criswell nissan to purchase a truck about 2 weeks ago in the pouring rain. How is it possible to inspect anything when t More

by cutielilazngirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rafael Maldonado Larios
Dec 10, 2018 -

Criswell Nissan responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We have shared your feedback with our management team for review and hope to work with you for a positive resolution.

November 14, 2018

Appreciated The Salesman and Sales Manager were very accommodating. They were able to provide the vehicle that I wanted. We are very happy with the vehicle. More

by Nov12
Recommend Dealer
Yes
Employees Worked With
Matin Dunlap, Moin Gilani, Milos Mikovic
Nov 15, 2018 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent vehicle purchase! We are very pleased to see that our friendly and professional team offered such a great buying experience at our dealership.

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