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Criswell Nissan

Germantown, MD

4.5
910 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 910 reviews

August 08, 2019

Very engaging He was very informative and attentive to try and provide help. He also did come off straightforward to seeing what could work best for me by giving re More

by Nnthani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Washington
Aug 12, 2019 -

Criswell Nissan responded

Our friendly staff is always ready to help, and it's fantastic to hear that you were satisfied with your recent buying experience at Criswell. We value your business and look forward to working with you again in the future!

August 07, 2019

An awesome experience! It was truly a pleasure to do business with Criswell Nissan. Rafael is a true professional who knows his product and went far above the call to ensure More

by alewis64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee
Aug 08, 2019 -

Criswell Nissan responded

Thank you so much for taking the time to share these positive comments about your recent experience at Criswell Nissan! Rafael and the other members of our team are dedicated to offering an impressive purchasing process and it's exciting to see that you were completely satisfied with your car buying event. We value the opportunity to work with you and truly appreciate the recommendations.

July 24, 2019

Superior service Brian was very thorough and informative throughout the entire purchase experience. He went above and beyond in service and hospitality. He was very tr More

by Newcar19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Washington
Jul 29, 2019 -

Criswell Nissan responded

We're thrilled to see that you had such an enjoyable car buying event while working with Brian! Our goal is to offer an exceptional purchasing process from start to finish and we're happy to see that this was your experience. Thanks again for choosing Criswell for your automotive needs. We hope to work with you again in the future!

July 22, 2019

Customer Care Rafael provided exceptional customer care. He is extremely patient and pays attention to detail, while being eager to satisfy. He even came in befor More

by Ttmiller7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios
Jul 23, 2019 -

Criswell Nissan responded

It's wonderful to see that you had a high-quality buying event when purchasing your vehicle at Criswell! Rafael and the other members of our team work hard to ensure the purchasing process is comfortable and convenient for our customers. We value the opportunity to work with you and truly appreciate your recommendations.

July 21, 2019

Chill, easy going, and professional My experience with this dealership was very positive and I would recommend anyone in need of a vehicle to give Criswell Nissan a visit. From our sale More

by bgg123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee, Don Boone
Jul 22, 2019 -

Criswell Nissan responded

It's fantastic to see that you were provided with an all-around great purchasing process at Criswell Nissan! Our team is committed to offering an exceptional buying event and we're pleased to know that this was your experience. We value your business and sincerely appreciate the recommendations.

July 07, 2019

EXCELLENT CUSTOMER SERVICE. Had a great experience with a sales person Jennifer sharabany. She help find the right car for me. Would defenitely recommend this dealership to frie More

by filmbuff31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sharabany
Jul 09, 2019 -

Criswell Nissan responded

We're happy to see that you were pleased with your visit to Criswell Nissan. Jennifer and the other members of our team are committed to offering a great car buying experience and value your recommendations. Thanks again for choosing Criswell!

June 30, 2019

Excellent/Professional Sales Team I purchased a 2016 Murano back in May. It was the smoothest buying process I've encountered at a large dealership.....and this is my 14th vehicle. A More

by #14
Recommend Dealer
Yes
Employees Worked With
Dylan McKee, Don Boone, Alexis Gutierrez
Jul 02, 2019 -

Criswell Nissan responded

Thanks for choosing to work with the team at Criswell for your most recent vehicle purchase! We value the opportunity to work with you and appreciate your positive comments about the great purchasing process you experienced while working with our staff. We look forward to your next visit with us!

June 19, 2019

Bad service This person is terrible and won't present good service. Also the price she present is higher than what the agent said in the online chatting. More

by leaf_leaving
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ericka Perez Carrasco
Jun 20, 2019 -

Criswell Nissan responded

We appreciate this feedback and apologize for any inconvenience that you experienced at our dealership. Customer satisfaction is important to us, and your comments have been forwarded to our management team so that we can address this issue with our staff and ensure a more positive experience for all customers. Again, we are sorry about this experience and hope that you will consider giving us another chance to work with you in the future at Criswell.

June 18, 2019

Chris is wonderful From the moment we walked into the dealership Chris was lovely. He focused in on the car we wanted to purchase and Chris knew everything and more More

by Dks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sommer, Dylan McKee, Don Boone
Jun 20, 2019 -

Criswell Nissan responded

It's great to see that you had such a wonderful car buying experience at Criswell Nissan! Chris and the other members of our team make customer satisfaction a priority, and we are happy to see that we earned your business and recommendations. Thanks again for the positive review!

June 13, 2019

Excellent Sales Person Jennifer did a excellent job. She know her cars. First she scheduled an appointment and when I arrived she is so nice and knowledgeable. She has exc More

by Alyson54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sharabany
Jun 18, 2019 -

Criswell Nissan responded

Thank you for taking the time to let us know that you are pleased with your new Nissan Kicks from Criswell! It's great to see that you had a wonderful car buying experience while working with Jennifer as your sales consultant, and we hope to be of service to you again in the future.

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