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Criswell Nissan

Germantown, MD

4.5
910 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers.
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19574 Amaranth Drive

Germantown, MD

20874

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Showing 910 reviews

September 09, 2019

Rogue sport I recommend Rafael as a salesperson. He was very helpful in my transaction at Criswell Nissan. Very happy with Criswell Nissan and I fully recommend More

by Chandra niroula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios
Sep 11, 2019 -

Criswell Nissan responded

Thanks for choosing Criswell Nissan for your recent car purchase! It's great to see that your buying experience with Rafael earned a wonderful review and your recommendations. We value your business and hope to be of service to you again in the future.

September 09, 2019

My Recent 2 cars purchase I bought a Nissan Armada for my wife and a Nissan Rogue for my daughter at Criswell Nissan. I was very satisfied with the purchase of the Nissan Armad More

by Jfernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Mike Hernandez, Dylan McKee, Don Boone
Sep 11, 2019 -

Criswell Nissan responded

It's rewarding to see that you can rely on a great buying experience when working with the team at Criswell Nissan! Our staff is happy to help with all of your automotive needs, and we look forward to working with you again in the future!

September 05, 2019

Worth the trip from Pittsburgh. My husband and I traveled from Pittsburgh PA to Criswell Nissan in Germantown MD to purchase a Nissan Maxima. We had a wonderful experience in workin More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee, James Cook III
Sep 09, 2019 -

Criswell Nissan responded

Thank you for taking the time to share this detailed review of your recent buying event at Criswell Nissan! We are thrilled to hear that it was well worth the drive for the pleasant car purchasing process you experienced while working with our courteous and knowledgeable staff. We look forward to being of assistance with any future automotive needs!

August 28, 2019

Good prices, awful people Came in on a Wednesday evening to buy a used car for my college kid, found a good deal and began negotiations. Our sales rep Rafael was very nice and More

by J Li
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gene Lopez, Rafael Maldonado Larios, Dylan McKee
Sep 19, 2019 -

Criswell Nissan responded

We appreciate your comments and are sorry to see that your experience at Criswell was anything less than positive. We are continually working to improve our process and have shared your comments with our management team for consideration. It is our hope that you will give us another opportunity to work with you on any future automotive needs to offer a better experience at our dealership.

August 25, 2019

Great service I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call More

by Allenmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gargiulo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Maldonado Larios, Danny Arriaza, James Cook III
Aug 26, 2019 -

Criswell Nissan responded

Thank you for sharing these positive comments! We appreciate you letting us know that you were pleased with the outstanding purchasing process that the Criswell team provided. We're sure Rafael will be ready to help with any of your future car purchases!

August 25, 2019

Friendly, Fast and Easy! Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly re More

by Liz1677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee, Don Boone
Aug 26, 2019 -

Criswell Nissan responded

It's wonderful to see that you were provided with a first-class buying experience while working with the friendly and professional team at Criswell! We value your business and look forward to your next visit to our dealership.

August 19, 2019

Best Customer Service I’ve Received in a long time Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an More

by ChippyV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan McKee, Brian Washington, James Cook III
Aug 20, 2019 -

Criswell Nissan responded

It's exciting to see that you were pleased with the high quality customer service you experienced while working with Brian at Criswell. We value your business and truly appreciate the recommendations.

August 18, 2019

AWESOME I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership wo More

by 1Godisgood1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan McKee, Brian Washington
Aug 19, 2019 -

Criswell Nissan responded

We're happy to see that the amazing team at Criswell provided an enjoyable buying event that allowed you to drive away in your new car in a timely manner. We appreciate your business and this positive review!

August 17, 2019

The best dealership If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is More

by Munziba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios, Dylan McKee, Don Boone
Aug 19, 2019 -

Criswell Nissan responded

Thank you so much for continuing to choose Criswell Nissan for your automotive needs! We are pleased to see that you can depend on the outstanding staff at our dealership to provide an exceptional purchasing process. We value the opportunity to work with you and look forward to seeing you soon.

August 11, 2019

Came for one, left with two. My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately im More

by Ron & Betsy
Recommend Dealer
Yes
Employees Worked With
Rafael Maldonado Larios
Aug 12, 2019 -

Criswell Nissan responded

It's exciting to see that you had such an enjoyable buying experience while working with Rafael at Criswell Nissan! Our staff is here to assist throughout the purchasing process, and we appreciate you taking the time to share these positive comments. If you have any further questions, please give us a call. We're always happy to help!

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