Criswell Nissan
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Rogue sport I recommend Rafael as a salesperson. He was very helpful in my transaction at Criswell Nissan. Very happy with Criswell Nissan and I fully recommend I recommend Rafael as a salesperson. He was very helpful in my transaction at Criswell Nissan. Very happy with Criswell Nissan and I fully recommend them. More
My Recent 2 cars purchase I bought a Nissan Armada for my wife and a Nissan Rogue for my daughter at Criswell Nissan. I was very satisfied with the purchase of the Nissan Armad I bought a Nissan Armada for my wife and a Nissan Rogue for my daughter at Criswell Nissan. I was very satisfied with the purchase of the Nissan Armada that when my daughter needed a car I did not think much to go back to criswell. I strongly recommended Rafael my sales person and Finance Don, and Management MikeDylan at Criswell Nissan. More
Worth the trip from Pittsburgh. My husband and I traveled from Pittsburgh PA to Criswell Nissan in Germantown MD to purchase a Nissan Maxima. We had a wonderful experience in workin My husband and I traveled from Pittsburgh PA to Criswell Nissan in Germantown MD to purchase a Nissan Maxima. We had a wonderful experience in working with Rafael. He was personable yet professional in his dealings with us. We found him to be an honest, hard-working and conscientious salesman yet he did not pressure us for the sale. Rafael went to extraordinary measures to find a vehicle that met our specifications. We likewise found the Sales Manager, Dylan McKee and the Finance Manager, James Cook to be very helpful in ensuring that this car purchase was handled in a professional manner. A lot of effort was put forth by this team to make this car deal satisfactory for us and the dealership. We would not hesitate to return to Criswell Auto Group to purchase another car in the future and will recommend this dealership to our family and friends for their vehicle purchases. More
Good prices, awful people Came in on a Wednesday evening to buy a used car for my college kid, found a good deal and began negotiations. Our sales rep Rafael was very nice and Came in on a Wednesday evening to buy a used car for my college kid, found a good deal and began negotiations. Our sales rep Rafael was very nice and helpful, but when he brought our offer to the general manager and sales manager, we could literally hear their snide remarks and their displeasure with our offer since they were standing only 5 feet behind us. They accepted our price offer but were openly deriding our requests to fix some of the issues with the vehicle and made it loud and clear their contempt for our additional requests. Despite this I was willing to take the counter offer, but the managers' blatant attitude made it inpossible to convince my wife to take the deal. If the general manager is willing to show such contempt for their customers there's no way we would ever get decent service from this dealership. Don't come here. More
Great service I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call I had a great experience working with Rafael. He was very honest and nice to talk about the vehicle, not overbearing. The next car I buy, I will call Rafael first. More
Friendly, Fast and Easy! Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly re Such an easy process. Very friendly! From the sales person Rafael, to the Sales Manager Dylan, and the Finance guy Don! Exceptional service! Highly recommend! More
Best Customer Service I’ve Received in a long time Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an Brian was accommodating, helpful, and understanding.I appreciated his insight and how personable he was. I would recommend him to anyone desiring an exceptional experience More
AWESOME I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership wo I came to buy a car and i left with a car. didn't want to waste time had the cash. Dylan was Awesome and if everyone was like him your dealership would be #! More
The best dealership If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is If I could give 100 out of 5 I would give experience. I have been to this dealership for the past 10 years and bought 5 years. Rafael is great. He is so engaging. He is a true professional who knows his product and went far above the call to ensure that my family and I had a great car buying experience. He took the time and made sure that we get the car we wanted and never pushed us into selling anything. He was thorough and explained the entire process and I will highly recommend him. Mr. Don Boone, the Finance Manager was so patience and never pushed us into anything. He took the time to work with us while we waited through the glitch to remove the credit freeze. He also have a great warranty system. Mr. Dylan McKee, the Finance Manager, was so kind. He personally came in an greeted us. He spoke to us to in the detail in the beginning process and when we were picking up the car. The entire car buying experience was A++++. I have a Criswell Nissan customer for the past 10 years and it's well worth it. More
Came for one, left with two. My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately im My wife and I arrived at Criswell Nissan intending to purchase a new Nissan Frontier to replace my 15 year old Nissan Frontier. We were immediately impressed with Rafael's open and attentive demeanor. Rafael's detailed knowledge of the vehicles he sells is rare and inspires confidence. We were so impressed we left with a new Frontier for me and a new Kicks for my wife. More